Simply cannot recommend this place to anyone. Our nearby hotel enthusiastically recommended it to us on our honeymoon, and the website is great. Unfortunately the website is nothing like the actual spa.
We made an appointment for the 2-hour couples massage at 6pm and had a very non-premium experience. Customers were packed on tables which were too close together, like sardines, causing nearby tables to get bumped around as the masseuse tried to circle around.
The staff wasn't very friendly... no single point of contact and various staff members performed various tasks, when things got done.
No credit cards accepted. No changing space or storage for your stuff. Practically no attention to the legs as a previous poster has mentioned. No exfoliation of the back, only the front; massage only of the back, not the front as sold.
Perhaps we are spoiled by US massage culture, entirely possible, but this experience was substandard and rushed. The water was cold to lukewarm. As they neared the 8pm spa closing time, the staff was more focused on cleaning up to go home, the heat was turned off, and the attention level dropped to virtually nothing.
This experience amounted to a 1-hour treatment with 1 hour of waiting built in, charged as "2-hours." read more