Exceptional service and very knowledgeable. I'm very happy with the repairs to 2 of my rings. The…read morecost is very reasonable and Michael is great to work with and would highly recommend. You won't be disappointed.

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

I seem to collect gray-haired male comedians. My ophthalmologist is one. My dentist is another. And…read morenow I've collected yet a third: a jovial gray-haired gentleman who gave me advice on caring for my freshly-cleaned shiny, sparkly wedding ring that I can completely ignore--but was truly funny. But we need to work backward. After 40 years of marriage and weight gain, I needed my wedding ring resized. Two jewelers I checked with estimated a 2-3 week turnaround, longer with the 1st store since the jeweler was on vacation. My wife looked online, found Two Sisters and saw the business had great reviews. The reviews were right. Dropped the ring off yesterday and picked it up today. Not only was my ring perfectly resized (which was determined yesterday by a very friendly lady behind the counter) but thanks to an expert cleaning my ring shines and sparkles just like on the day my bride slipped it onto my finger at our wedding. When I picked up the ring, the lady wasn't there but there was a friendly young man and...the gray-haired male comedian. His advice for caring for the shiny ring? On a sunny day when I'm driving, hang my hand with the wedding ring out the car window, point it at the other cars and blind them with my bling. I intend to use that. Believe me, he had other suggestions, one potentially painful but might just work. This is our go-to jewelers now. It's a great store doing fine work, and with at least one person doing standup as you pay the bill. What more could you ask for?

I was lied to and cheated about a piece of jewelry. Was told he could not sell it and only gave me…read morea very small amount of money for it however, when I went back later, it was the case for $1800. Besides that phone calls were never returned. Voicemail was always full not taking messages both personal and business. I was told by the manager I could buy my piece back, I was told I'd have to pay four times the price that I was given for it. The whole time I dealt with these people, it was deceit.

I've been coming here to get jewelry resized, as well fixed.. i just love how well they have taken…read morecare of my jewelry and i never have had any issues since they were fixed... everyone here has been soo welcoming and sweet..

Wonderful place, unique pieces, and very knowledgeable, friendly staff. I highly recommend seeing…read morewhat they have.

I have a ring with a lab-grown diamond in it and an engraving on the inside of the band with my…read morelast name. That's important to note later. I previously had work done on a ring by FM Jewelers back in 2022. Great experience. Because of that, I brought my wedding ring into FM back in January. The ring had a bent prong and the center stone was loose. I just needed it tightened. They informed me that they don't work on lab-grown stones in house and would have to ship my ring out to their corporate office. Not my favorite plan, but whatever. I was trusting based off of the good experience that I had previously. They quoted that it would take a month to ship the ring out, have the repair done, and have it shipped back. No worries. They gave me a price quote and I left my ring with them and went on my way. I wish I had trusted my gut and walked away instead. A month passed. I got the call that my ring is done. Yay! I went to pick it up and while I was inspecting the repair, I noticed that the engraving on the inside of my ring had been polished out. Do you know how much gold had to be removed to buff an engraving out? I showed the staff and asked why the engraving had been removed. They were tightening the stone, and the band didn't need to be touched at all. The staff at the PO store were thankfully very nice and got me in contact with their manager. Their manager requested that I send pictures of the engraving since it wasn't noted on the paperwork when I dropped it off. Thank GOD I had a photo. If I didn't, I don't think they would've done anything to help me. I sent the manager the photo, and also stated that it wasn't my responsibility to note the engraving when it's easy to see and the sales associate who took the ring didn't ask me for any information regarding the rings condition when I dropped it off. The manager apologized and said they'd send it back to their corporate office to get re-engraved. Another month. Ok fine. Another month passes. I get a call from the store that my ring is back, but that the engraving is very poorly done. They said they could either try to buff the engraving off and redo it or just give it back to me with the bad engraving. At this point, I had left my ring with them in January, and it was March. I called another Jeweler and they recommended that I leave the bad engraving on the ring rather than risk losing more gold from the band of my ring. I called FM and told them to leave the bad engraving and ship it home. A bad engraving, truly. I have an "S" in my last name and it looked like an "8." The whole thing was warped and blurred together. I got my ring back mutilated. They did fix the loose stone, but the sentimental value of my ring was stripped from it. The good: FM did offer to pay to get the engraving done elsewhere since they couldn't do it. The employees at the PO location were very nice and communicative the whole time. It truly seems like they're caught between a proverbial "rock and hard place" since they're dealing with a customer and corporate office. My frustration is not directed at the employees or management since they did everything they could to rectify the situation. The bad: the ring was so thin when I got it back that when I took it to a different jeweler to try and get it re-engraved, it was too thin to do anything with and the structural value of the ring was gone. The other jeweler recommended a complete melt and rebuild. Thank God I have insurance and they "totaled" my wedding ring and replaced it. That being said, take your jewelry elsewhere ESPECIALLY if you have a lab grown diamond in your ring. The corporate jeweler doesn't care about the quality or composition of their work and will send you back a ring that's so thin and worn that it needs to be replaced.

Had a great experience here ! Quick turn around with ring sizing , loved getting what I wanted two…read morerings in one ! I love thé look and got exactly what I wanted !

We've made a number of custom purchases at Blue Heron over the years and have been extremely happy…read morewith their work. From wedding rings to other jewelry we cannot recommend this business more. They not only do custom work, but they have a nice array of ready-made jewelry from top notch companies

In a world where nobody seems to ever call me back. The owner was super helpful on the phone. She…read morespoke with me for a while about how to liquidate jewelry from an estate.

I was so glad to find this cute, upscale boutique in Port Orchard. While it seems a bit out of…read moreplace in the building where it's located, once inside, the space is bright, items well curated, and staff delightful. I was especially interested in their wonderful assortment of bath and body products, as well as an entire wall of hand poured candles. I certainly look forward to returning when I have more time to peruse other offerings, but for now, I was happy to take home a few soaps and a soy candle from a local artisan. Pro-Tip: This shop offers candle making classes, so if you've been looking for an opportunity to learn, this could be your place :)

Very cute new boutique in Port Orchard!! Friendly, helpful employees & lots of great options for…read moregifts :)

bring gold here. don't bring silver or pearls. i brought a few items for analysis. first, a pearl…read morehad been very poorly set at another jeweler, leaving epoxy on the pearl and setting and the pearl was off center. the ken's jeweler associate said it was the "best way that the prior jeweler had thought it should go" and said i should just live with it. that was my first sign not to bring pearls here. second, they say they can clean jewelry. i brought an abalone silver ring and asked for cleaning. she said why don't you just use a cleaning cloth and did a light hand polish and handed it back. so i didn't request any further cleaning services. they don't have on-site silver smithing. they use the same bench smith as every other jeweler in Tacoma, which has associated higher prices for send out and they cant do a consult directly as a result. so you can't plan repairs or new work in silver with the jewelers doing the work or even get a quote on site. they might be ok for gold but for silver or pearls, don't go. they don't have any personal knowledge.

What a gem in Gig Harbor. I came it to have a bracelet repaired after a patient ripped it off of…read moreme at work. They repaired it while I waited!

These are some of the most stunning specimens I've ever seen. They have so many, ethically sourced…read moreand well priced. Everyone I've encountered working there is so pleasant and knowledgeable. The owner is also very sweet and was willing to bring in the bottom right specimens specifically because I told her I was looking for beetles. There are so many amazing items in the store, I have a hard time not buying everything. They have a VERY loyal customer in me. Please consider checking out this store if you are in Port Orchard or the surrounding areas.

Spend your money and time elsewhere, this place hates dogs. Nearly every other retailer in downtown…read morePort Orchard is dog friendly, and even if you are carrying your teacup poodle, this store WILL NOT HAVE IT! Besides this awful character trait, the inventory is junk - do you want cheap overpriced costume jewelry or egregiously marked up trinkets, then you found your place, otherwise, go spend your time and money at the other downtown retailers who appreciate your business and treat you with respect/dignity. To recap - garbage products, terrible people, just avoid.