Today, 12/26/22, we attempted to exchange a pair of crocs for another size that was purchased 2…read moredays prior.  We had the receipt, DSW bag, and sales tag.  As my husband entered the store he was immediately approached by a DSW worker who rudely told him he had to give his bag of crocs to her and he could not go to the area to look for a correct size.  When he went to the register after rudely being instructed to go to the register with the return crocs my husband was then told by another employee he didn't purchase the crocs from this location.  When my husband showed the crocs and the receipt proving he purchased the crocs from the Youree drive location he never received an apology.   We are visiting the Shreveport area for the holidays and will likely never return to this store again.  Since this incident occurred, I have learned that family members who reside in/near Shreveport have experienced the same rude employee at the Youree Drive DSW location. Thankfully my husband was successfully able to make the exchange. It is very disappointing our DSW experience was poor and my husband was treated like a thief. Please train your staff on emotional intelligence.

As a self admitted slow fashion person....Spending a dime in here felt indulgent. But I had 2…read morecoupons. So I used them both. Initially, I ask an employee about the two coupons qualifications making sure I followed the rules. (she was very friendly, and extremely helpful.) I missed it by about 50¢. So I hit the impulse isle hoping for something that was under $1. HA!!!! Good luck with that!!!!! I pick up some lip balm, that turned out to be $6 At the registrar. Whoa!!!! $6 chap stick

Great selection of slip on shoes. Good prices, great sale-- buy one get 1/2 off the second pair.read more

The local store has helpful and attentive staff. The ladies…read moreanswer the phones, answer questions and are quite knowledgeable of their inventory and computer systems. I know every store should have such but we don't in this "post" COVID world and probably didn't before COVID but kudos to the ladies for understanding their return policy and managing their in-person customers and phone in customers.

My only complaint is that they don't have a wider selection of cheap shoes for men. Basically…read moreeverything they have is $60+.

Where can you shop that offers a excellent deal 7 days a week! Buy one pair and get the 2nd pair…read more50% off! This does include sales and clearance items! Yes, this is my kind of store!

Looking for one pair - great luck got two instead ....both just my style, right price &…read morecomfortable. Customer service was fantastic- very personable and appreciated.

They fit shoes very well. The customer service is fabulous. I care for s handicapped woman and they…read moreshowed so much patience and kindness. Wonderful people. The owners granddaughter was there and she ran to open the door for us and greeted us with a smile and a welcome. The most polite young lady . She was an absolute joy and really made my lady feel special. They special ordered a pair of shoes for us . Fabulous communication. I couldn't recommend them any higher. Love this place!

What the goodness and who the goodness is running the show here - where and why did you let all the…read morestores leave - it was like walking through an abandoned park during the day. You lost every single anchor store you had except Bass Pro Shop You lost, Nike, Sketchers, and many many more - your big claim to fame now is a Dollar General - I love a good Dollar General but come on - shame on you all and the General Manager running this joint - you didn't even bother with holiday decorations. Wow you have gone down hill a ton - what a wasted trip to the Louisiana Boardwalk Outlets - oh don't even get me started with the word Outlets - no good deals and steal here - maybe because you tried to heist all your stores for 3-4 months rent when covid restrictions were lifted that is why no one stuck around. Get a new General Manager and bargain yourself back into existence. PS: People don't be fooled by those photos - Absolutely NONE of that stuff is there anymore - All Gone

It is a shame that something that was so good is now almost in ruins. 90%,and I'm being generous,…read moreof the stores are closed.

Great shopping experience. Had what I needed. Very helpful staff, especially Cameron.read more

Great place to shop friendly people and lots to choose from! Greet ya when you walk in and very…read morehelpful! Looking for boots, shoe, work boots, clothes, socks etc! Highly recommend. Come in and check out there prices! Easy access and easy parking and friendly staff!

Prices are outrageous! I bought a skillet at another location and the one in Bossier was 11.00…read morehigher... Make it make sense. First and last visit no bargains are discounted items here

Use to be my all time favorite store. Not anymore, since it became an outlet store, it's nothing…read morebut clothes that can't sell from other stores. I just cannot believe what they did to the store, typical trashy store now. On top of all that, they changed my card from elite to premier, therefore I cannot get free shipping, so I won't be ordering my clothes. To top everything else, everything is NO RETURN. Bossier City needs a nice middle priced store to replace the old Belk's.

I just got back from Academy Sports. I researched an item online and went way out of my way to…read morepick it up only to find that their site was wrong and they didn't have it in stock. When I complained to manager, he didn't want to hear it. When I asked for their 800 number, he threatened to have me removed from the store. Boycott Academy!

Poor service had to wait in check out lane to pickup a paid for item. There needs to be a…read moredesignated place for pickup.

Quality Service and Perfection. Very Informative and showed…read moreme a great selection to choose from.

Paul and the staff at Baileys are amazing to work with. Baileys has a great selection, and if you…read morecant find what you are looking for, give them the parameters and they can make it, exactly how you want it. I Absolutely will be shopping here again and again.