Tionna from Merry Maids did a fantastic job. She was friendly, professional, and thorough. I'd…read morerequest to have here back here next time! I received a 3-hour deep clean as a gift. This was my first experience with professional cleaners. I provided a written list of prioritized cleaning items I wanted to have done that I personally dislike doing. i.e. clean baseboards, trim/molding, kitchen cabinet exteriors, shower glass, window glass in all rooms, sliding glass door, stovetop, oven, and so on. As such, it was probably not a traditional deep clean, as I dictated the important items that could be accomplished in a 3-hour time period.

EXTREMELY RACIST…read more I'm guessing "bad working conditions" is code for "I don't want to clean for black folk." -Tabitha Tabitha was sent over to do a deep cleaning of the inside of my home, I was quoted almost $400 for a 3 bedroom 1.5 bathroom. I knew this young woman was incompetent when she could not find the address. She drove around for nearly 20 minutes, "lost." When she arrived I knew she did not want to be there, she was very frazzled and dismissive. I went to introduce myself and to welcome her, instantly knew she was uncomfortable with my skin tone. However, I went to shake her hand she only touched the tips of my fingers. She also did not greet my 80 year old mother that was sitting in the kitchen, so my mother said hello and asked her name. Not sure how she was raised but usually when you walk into someone's home you should definitely great your elders if not everyone. Despite the cold entrance, I tried to be very pleasant, gave her a tour of the home and told her exactly what I needed done. I left her to complete the tasks and went to the kitchen, after two minutes had past, I see Tabitha run out and not say anything. Two seconds later I get a call from a representative at merry maids stating that she was leaving due to "Bad working conditions," stating it was too hot. We have air conditioning but I didn't realize it was not on because it doesn't get hot in the home. I explained that all she had to do was state that she was warm and her or I could simply turn on the air. I also went to Tabitha as she was leaving to see exactly why she didn't just ask me to turn on the air but she didn't say much of anything, she was just very impatient to leave as quickly as possible. I was born and raised in NYC but my family has been on this land before the development of the United States of America and has built this land on their backs. I have never in my experience racism and it really hurts when people think it's fine to treat you any type of way due to something as simple as melanin.

Cleaner was very nice, did a great job deep cleaning specifically my stove top and moldy shower and…read morestayed much longer than initially anticipated time to get everything done. Some minor hiccups along the way (cleaner was much later than initially planned, some of that was due to traffic though/not her fault, and some areas on kitchen cabinets were missed). Overall, will plan to use company again and would recommend for cleanings.

Our bi-weekly service was done today and as usual the house looks great. Thank you for doing such…read morea fine job.

I hired Lady and her team many years ago to take care of my home in Hanahan and have been 100%…read morehappy since! She charges an extremely reasonable rate and provides a very thorough service and the ladies do an amazing job every time. They always come when expected and are professional, friendly, and effective. In the extremely rare event that something goes awry, Lady takes complete accountability and makes sure that the problem is immediately resolved. She is one of the best business owners and managers I've had the pleasure of doing business with. Here's to many more years ahead! Thank you for everything especially making my wife so incredibly happy every other Wednesday :) nothing better than coming home to a spotless and fresh home!

Rug cleanings. Will was absolutely fantastic. Prompt, personable and does quality work!…read more HIGHLY RECOMMEND

We needed a sofa, a sectional and an area rug cleaned. Owner/ operator advised that he couldn't…read moreguarantee complete restoration, given that there were long-term stains. However, he did a fine job and managed to get our items looking good, if not perfect. Also offered tips about immediate cleaning of upholstery when a stain occurs. Additionally, made recommendations on products for cleaning shower tile -- worked great. Gave us a strong recommendation for new carpet and best installers. Price was good.

I haven't done any outside cleaning for a few years and had a built up on the bricks from mosses…read moreand bugs, it honestly looked horrible like dark green. He did such a WONDERFUL job, the house looks like a brand new!! No stains left at all, he even cleaned the screen doors and the front light, there are no spider webs and dead bugs anymore. I highly recommend their service I would give 10 stars if I could.

Great company with realizable services to handle your pressure washing needs. My family has been…read moreusing them for years to pressure wash our home and they never disappoint. Joe is very informative, reliable and always gets the job done in a timely manner. Would most definitely recommend.

Bait and switch Called about a runner that needed cleaning,…read moregave measurements I thought were correct, turned out it was 9 Ft x 2.5 not 12, but they quoted 50 bucks($2 a foot). I was okay paying the $50: but when I brought the runner and they filled out the paperwork and measured the runner, They then told me it was a $100 minimum. At no time on phone or when I first arrived was I told there was a minimum fee charged. It was like you are here now, and we can charge what we want, not what was quoted. I was shocked and very disappointed with the bait and switch. You need to be forthright, not underhanded like you were being. They also told me if I brought in a full size rug, they could clean my runner for the $50 at the same time. So they wanted me to pay for another rug(over $300) and the runner. Very crappy and sketchy customer service.

I called to make an appointment with citrus and I gave them my room dimensions and specifications…read moreand they told me that I would be able to be at the minimum and that I even had space to do other parts of my house if need be to get me to the minimum of $230. I opted for cushions on my couch and she said yes that will work. I race home from work get everything off the floor and get house ready. The technicians get there and they change my quote to $400 after I had been told I could do the two bedrooms that I had planned and cushions on my couch. After going round and round with the owner, she was not Willing to work with me after one of her schedulers had quoted me a certain price. I am very disappointed in the unwillingness to keep one's word on a quote and in essence bait and switch. I do not recommend this company.

We used Charm Cleaning Service this morning. Overall the work performed was acceptable…read more Our issues were more regarding Customer Service. The first issue is not xenophobic, but the person performing the service spoke zero English and had to use her phone to communicate with her. As such, it was difficult to communicate our job specs to her. She did her best but needed more support from her company. There was confusion with the order. She had to call someone and didn't understand what we wanted. We didn't get the upholstery done because she did 4 rooms instead of three. I honestly couldn't understand what the issue was but rather than pushing it, I was ready to be done. Less than an hour later I get a call from someone saying we owe more money because she did 4 rooms. -we tried to explain the issue to her but the language barrier prevented clear communication. -we didn't get the upholstery done since she "did an extra room." In summary, the quality of the work done was acceptable. The customer interaction had clear issues which could be seen as barriers to interacting with clientele. No work order was sent. I couldn't get a receipt no matter how many times I asked.

We used Charm Cleaning Service for a move-out cleaning. They did a great job, place looked and…read moresmelled great. Even left little "Thank You" stickers on the toilet paper rolls after folding them. No complaints. It was a little more logistically challenging because I had already left town due to work commitments, but they were accommodating and it was not an issue.

Coastal Cleaning Service is the BEST! They are professional and always go above and beyond. It is…read moregood to know that their are still companies that takes pride in the work that they are doing serving others! A1 service!

I originally called to have them clean my gutters, but then I called ask for a quote to clean the…read moreoutside of our windows. The price to clean the gutters was $100 less than another quote I had gotten, so I had them do the gutters and the windows. They showed up on time and did a very good job on both the gutters and windows! They also did a great job cleaning their mess, from cleaning the gutters, which can be a dirty job. I see they also do pressure washing I would have them do the gutters and windows again. I will also have them give me a quote to pressure wash our home!