Customer service was wonderful. Repairs were done in a timely manner. I brought a family heirloom,…read morea sapphire ring, for some repairs on its prongs and band (it was recommended to be brought to Polly's.) We went to the Summerville Polly's and they did a phenomenal job at repairing. I was so happy to see it still looked the same as when it was brought in but just better and like new. I was also told at checkout after someone heard it was a family heirloom, that this piece is at least 90 years old and that the sapphire was lab grown. I was told lab grown was more precious in that time period as well. I felt closer to the family members of mine whose ring this belonged to and greatly appreciated the story behind my ring. I would recommend Polly's on N Main St to anyone. Especially if you have jewelry dear to your heart in need of repairs. They also kept my mother and I updated on the repairs, having to redo the band, and on another piece brought in for repair (looks good as new too!)

Customer service was excellent. They weren't able to help with my specific watch but very friendly…read moreand great selection.

Great family owned jewelry store great prices Positive…read moreexperience Highly recommended

These people are solid, I had some sterling silver to sell and after checking around,Coluccis…read moreoffered the best price. The beautiful woman behind the counter was very helpful and very nice. I will be going back to buy my jewelry from them.

Smaller jewelry store in downtown Summerville that offers jewelry appraisals, replacement batteries…read morefor watches ect. They had a small variety of rings, necklaces and accessories in the store but I was provided a business card and advised that I could place orders on line as well. I noticed a few rings that had a vintage or antique look and were pretty. The store was neat and organized and there is parking in the front. (FYI). Small selection but a local appraiser and the convenience of jewelry repair is nice to have.

Friendly staff, wonderful customer service, and beautiful pieces. I will be a return customer.read more

Been coming to the store for years have bought several items never disappointed…read more Great selection of jewelry and watches

I cannot recommend Kim's Jewelery in Summerville…read more When taking a piece I bought 2 months ago from them for repair, I asked for an appraisal. They balked at my request for an appraisal. I was told it might not be worth over $500 and not worth insuring. Completely devastated by their comments, as I had spent thousands for the piece only to hear that it wasn't worth anything. I congratulated them in their profit and told them to fix it. I was upset, feeling taken advantage of, and cheated. I cannot do business with people I don't trust their opinion and expertise. At purchase they sold me on the piece, then in this visit they gloated how it wasnt worth anything and ganged up on me that they never would have said otherwise. On top of being taken advantage of, their condescending, smug attitude is difficult to overlook. I was looking for a jeweler, not just for one purchase but to have a wishlist for future items. I understand they need to make a profit but items are heavily overpriced and the same items can be found elsewhere for less. In the heat of the moment I left my repair with them but wish I hadn't. After pickup it will be the last time I trust them with my patronage. Lastly, the joy of buying real jewelry, something beautiful and to represent more than itself has been tainted with unnecessary ugliness. Upon picking up the item and its appraisal, it was fixed and the appraisal was within range of what was spent for the piece of jewelry. A prime example of horrible customer service and the attitude of the staff. I expect honesty and decency from those I do business with, especially touted experts.

To the staff at Polly's, first off thank you for all your help in finding my now fiancées ring of…read moreher dreams! To all potential customers, if you are looking for a family run jeweler in the Charleston area look no further. A great selection of diamonds, watches and all other jewelry needs, the staff here made my shopping experience hassle free. Helpful, kind and resourceful without any pressure to spend more they helped me find a great ring at a price that could not be beat!

Great work. Very please with the service on my watches. Had a few repaired and all are working…read morefine. Price was reasonable.

Excellent customer service and a beautiful selection of unique jewelry. I have purchased several…read moreitems over the years from Byrnes and I have been well satisfied. Recently we purchased new wedding rings, a diamond solitaire ring, diamond band and a plain gold band. Stacey was wonderful to work with and helped me decide on this beautiful set. I love my rings, and am well pleased with the quality and the service we received. I would highly recommend Byrnes jewelers in Summerville.

Great Service! Jewelers we're very welcoming. Loved their personal ideas and one of a kind estate…read morejewelry. I'll be returning.

Dropped in while shopping in the area. I was greeted by two different store employees immediately…read moreafter entering. The employees inquired about what I was shopping for or hoping to purchase. After inquiring about items such as name plate necklaces I was advised that personalized gift items were sold on line. I also inquired about a locket and she was able to show me the one that they had in the store but it wasn't quite what I was looking for. I wish the selection was a little bit better. The customer service seemed prompt and attentive. I'd likely stop in from time to time just to see if they have anything that I like.

Call a watch here in early July and told the sales person as I was purchasing it that I was going…read moreto ask my girlfriend about it. She fit the watch to my wrist and when I brought it back the next day I was told I could not return the item because it had been altered. I was not told this when I purchased it I had already bought another watch from Kay online, and when it arrived, I had to return it since they would not take back the other watch. When I went to return the online order, I was told by the staff that I could return the other one, but then they wouldn't except it because it had been worn which I did wear after three weeks of thinking I had to keep it, very unprofessional and completely unacceptable as far as I'm concerned. I do not recommend this location.

My first time in and I will definitely have to return. Unfortunately, I came 30 min before closing…read moreand needed more time for sure. So I will definitely return. I did find a great branded sweatshirt for only $8. Lots of departments to choose from. Men's, women's, children's clothing, linens, household items and decor and also a small trinket/souvenir section. The staff was somewhat friendly but I think they were just ready to go home after a busy day. Their hours are 11-6 Monday to Saturday closed on Sundays.

I love shopping there. They have a variety of items like no other store in the area. If you're…read morelooking for anything for your house, a gift for someone, clothes, decorations, the list is endless!

Best service and very customer oriented. Great selection of fine jewelry, watches, and custom work.read more

I was so hurt by my last experience at Barry's. My husband bought my wedding ring from here in…read more2014, which I love! So I began shopping here and bought several pieces throughout the years. I even bought my husband's wedding band for our 10th anniversary from Barry's. When I went to pick it up after being sized, I had my wedding band cleaned. Instead of giving it back to me, the lady put it in a small envelop. I found that odd. I took it out and a diamond was missing. I showed her so she asked me to give her about an hour and she would have it replaced. When I returned, the diamond was replaced. It did not last a week! I am very disappointed. I do not trust this establishment anymore.

This is a cool eclectic little shop in downtown Summerville. They have everything from clothes, to…read morejewelry, to incense, oils, and stones. The staff are friendly and the prices are reasonable. If you're looking for something a little different check this place out

Always fun to swing in. Friendly staff, lots of different little items to see. The prices seem…read morefair, I always take my visitors here. Definitely a variety of items to shop and look at.