The salon is so not maintained. The bathroom is always disgusting and more importantly their beds do not function properly. The highest level beds and MOST expensive (room one and two) have been in disrepair for almost over two months now. Multiple lights on the facial and chest regions are totally burnt out and there are other body lamps that are also out. This can only be noticed when the sun bed is turned on. Room one also doesn't function properly- it has a setting where the face lamps can be adjusted, and as soon as the bed heats up the facial tanners drop down and cannot be turned back up so your face isn't getting a tan at all because the light is so weak. Staff and management has been notified about this numerous times and they have NOT done anything about it- which is HIGHLY disappointing considering we pay almost $100 for a level 5 tanning membership. Maintenance and ownership of this location has definitely gone downhill. I personally do not like having to come here and would prefer to go to the other tanning locations because they have much better quality beds and maintain their lamps. OWNERS and Management needs to wake up and get their head out of the fryer before their establishment gets shut down because clients are so fed up they stop paying. read more

Tan is amazing! Bella provided exceptional customer service from start to finish. She was friendly, professional, and made the entire experience so enjoyable. You can truly tell she cares about her clients and takes pride in her work. I highly recommend Tan and especially Bella -- I will definitely be coming back! read more

EverSun - Eastlake - Tanning Near Me - Chula Vista, California

I have been going here for years. I have never experienced a ride person like Katie. Won't be going to itan. Manager called just to say Katie felt bad and was having a bad day . Really bye itan read more

They have some really great employees that care about the saloon. Doreena is always cleaning and so helpful

First of all, I want to say there is a great group of employees that work there. It may not have all the equipment that some of the larger salons have but what they do have works alright for me and most that are members there. read more

None of the radios/stereos work!!! I don't like to use my EarPods in the tanning bed. Wish they had a leg tanner available. Staff is very pleasant! read more

This place is definitely out of my way but there are no tanning salons close to my house. This establishment is very clean which is nice. The staff here is very friendly and knowledgeable about products and different types of tanning levels for your completion which was a big help when signing up. There are no towels provided due to Covid and I'm taking it that's why there were no tanning goggles as well but you can purchase them for 3.00. The only thing that took me by surprise was a 30.00 sign up fee/membership, I was not use to this with other tanning salons that I went to in the past. They have different locations but I believe you can only go to the one you sign up at. Hours vary due to season, they also have spray tans here too, check it out. read more

EverSun - Eastlake - Level 3 tanning bed. - Tanning Near Me - Chula Vista, California

Went in today to use my membership for tan one person in front of me and I think she must've went to the restroom. I sat there and waited 10 minutes 15 minutes and the girl was just staring at me waiting for the girl to come out of the restroom terrible customer service Wouldn't recommend going here find someplace that cares. read more

I've been an iTan member for over a decade, and today, I witnessed one of the most inconsiderate customers I've ever seen. She berated the young lady working and called her a liar. The young lady working was the upmost professional regardless of how belligerent the customer was. I would recommend Eastlake iTan 10/10. You'll come for the tan, stay for the staff. read more

Just moved to San Diego, thought I'd give them a try as they had a 7 day free trial. As a business owner myself I've done this on several occasions. You run a special like this in hopes of bringing in new clients. However her attitude stated otherwise as if receiving the free trial somehow burdened her and almost made more work for her. Wouldn't recommend this place to anyone. I think people forget that we're the clients, and your suppose to proved a service and do your job, which is putting the business first and not your lack of willingness to go the extra mile, especially for a new client. I'm actually shocked to be honest with you. I imagine this isn't the first time she's done that. read more

I just got my first ever spray tan here and Katie was so helpful! She gave amazing customer service and was so patient and understanding with all of my questions. I really appreciate the time she spent making me feel comfortable. The decor and overall vibe of the place was nice and I will definitely return! Thanks Katie! read more

Today I had the pleasure of checking in with Katie. What a doll. Super sweet, professional and knowledgable. Thanks Katie for a great spray tan experience. read more

I have been coming to this itan for 4 years and I'm obsessed. The manager Lindsey has been such a great help! I will always be a customer here! 10/10 read more

Very friendly and supportive staff. The beds are always clean and we never have any issues her. Even when we had to put a temporary freeze on our account, they actually remembered my wife and I from coming in. Those little touches make this a 5 star establishment. read more

I've been a loyal customer for years & today I canceled my membership. Don't put people at the front desk who don't know what they're doing. Call me when you bring back the other girls who used to work there. It's 1 star only because I couldn't put zero. Save your money & take your business elsewhere. read more

5 Stars because of the amazing team of ladies that work here! These ladies are the sweetest!!! Always good parking, clean salon, and products are stocked! Memberships are only $1 this weekend and you can freeze your membership at any time if you can't tan for a few months which is nice because most tanning salons don't allow that. Check them out this weekend during their anniversary sale! read more

EverSun - Eastlake - Anniversary Sale - Tanning Near Me - Chula Vista, California

I come here for a mood lift due to seasonal depression and the staff here are always pleasant, helpful and down to earth. Brenda, thanks for your kindness and making a crappy day better. You guys rock! read more

Great customer service. Ive used the tanning beds and the spray tanning booths, great experience every time.

I'm going on vacation Friday; & needed a fast tan for my trip! Go see "Vinessa" shes absolutely amazing & has the BEST customer service!!! She explained everything in great detail & walked me through the tanning bed- For first timers there's an introduction deal going on now!! Place is clean, staff is friendly, prices are great & best of all..... they're OPENED during Covid!!!! read more

EverSun - Eastlake - Tanning Near Me - Chula Vista, California

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Maria and Hannah were such sweethearts. I was one of those horrible customers who came in 5 min before closing but they were so kind to let me tan anyway. Really appreciated that. Also knew what they were talking about - I like when the employees of a business know their product. Thanks girls! I did the mystic spray tan $15 Monday's cheap and super effective for the week read more

Undoubtedly one of the best places for a tan or body wrap! The staff is extremely friendly and helpful, always professional and welcoming. Love, love, love this place and the girls who work here! read more

I am a single mom. I pay good money to Itan. It is spring break, kids are home. My kids are 8 and 10. They came with me because I don't have a babysitter. They have come before. They sit in the sitting area with their phones for 12 min. Why do they have a sitting area? Everytime I go it's empty. Anywho to the point. I was refused today and told they can't sit inside. It is warm in the vehicle. I will not keep a dog in the car let alone my children. I know this young adult does not have the understanding to be a single parent yet alone kids. . Itan caters to mostly women especially women that are single. It is ridiculous that I pay good money and I can not get good service because I have my two kids with me. Before I get haters, they are old enough to sit in a waiting room yet too young to be home alone. Making it complicated for a customer to get service. And to top it off waste gas for this reason as well. They will no longer have my business. Sorry single moms that want to look good and have no babysitter. They will refuse service to you especially the manager Lyndsey read more

Everyone there has always been very nice and good service till know the new manager was rude I tanned like always and when I walked out I didn't even look. Like I had tanned and walked right back in to express my feeling and she wasn't at all trying to make this customer happy try to charge me for another full session what happened to customer service if your gonna work in a industry that deals with the public work on your people skills read more

I love coming here. The girls who work here are very friendly and knowledgeable and help you get in and out very quickly.

I occasionally like to get a mystic tan because my body doesn't want to show the world that I am Mexican and I have pasty looking skin normally. So when I feel really translucent, I will get a mystic tan, but only on Mondays. They are less those days! This location is in the best part of town and there is always parking. It is also next to a Starbucks if you fancy that place. read more

EverSun - Eastlake - Yelped - Tanning Near Me - Chula Vista, California

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Cassie and lex really helped me on my tan choices and its my first time getting a tan!!! What an outstanding customer service!! read more

Have you ever thought about spray tanning? I have , and finally did it!! My wedding is coming up and my sister said she recommended Jordan from iTan in Eastlake. So My sister and I went today, it was customer appreciation day! We got our tans for $1! They have other services for $1 too!! Jordan took us to the booth, went over the process thoroughly, and told us what to expect. Never having done it before, it was completely entertaining!!! When I got out, I shared that I thought I may have missed a spot in back and Dani immediately offered to touch it up. Jordan and Dani are the ones to ask for! Their customer service is fabulous. My personal feeling was they were great cause they care. I definitely recommend iTAN ! read more

Thank you Becca I appreciate you care about customer service. All coworker are fantastic tank bring me back.

I've been to a few iTan locations (Clairemont and Mission Valley) and by far this is my favorite one. I feel like each location was different in their own ways and I love that, it's not so cookie cutter. Service has always been great and attentive, even when it starts to get busy, the workers always find ways to make me feel seen and noticed. At this specific location, I want to give a huge thank you to the manager Heather, she was supppperrrr kind and sweet. She was really knowledgeable and you can tell she's very passionate in her work AND I LOVE THAT. It's little things like excellent customer service that make a big difference in experiences like going to the salons. Thanks so much !!! read more

Very helpful and genuine service! Amy and Audrey are always so kind and provide the best advice for the tan I want. Love going here!

This place has the friendliest employees. My husband and I tan here 3 months out of the year. I will honestly miss the customer service at the Eastlake itan. Lyss, Audrey and Hannah are amazing with every customer. They are super quick and pride themselves on remembering each customer! Employees like this keep us coming back year after year! read more

Bought the new Tekton Tingle Step 2. I will add early, it is NOT a tingle. More like a warming lotion. It's a tingle for people who have never tried a tingle. The 3rd use it still wasn't doing anything for me, and I told Dani (the new most AMAZING manager) and she wanted to switched me back to Bombshell (my favorite tingle, and the one that works) but I asked to try it for a few more uses. Dani agreed and told me to keep her updated. I reached out to the makers of Tekton and told them my experience with the lotion and they told me that it is a much weaker tingle than Bombshell, Goddess, and Ruby. So I informed Dani today (3-21-18) about the info and she made notes, and was going to share it with the next meeting! And she switched me back to Bombshell. She is just the best. I would make 20 5 star reviews just for her!! If you have any questions about anything, she is the one to see! read more

Brenda and Amy are the GOATs here, I've been coming to this itan for a year and a half since i moved to San Diego, I LOVE this location because they make my visits fun :) Thanks girls!! read more

Love the staff, all the girls are really friendly and have excellent customer service. The establishment is clean, fresh and modern. I love coming here and its always a good experience. I go there for the Mystic Tan. I really like the products they use because the tan last and it goes on good. They also have the room stocked up with Towels, goggles, ear plugs, wipes, foot covers, sanitizer, blending lotion, antiseptic, deodorant and head cap. Its pretty cool. I give it a four star review!! THANKS ITAN YOU GUYS ARE AWESOME read more

Keely is awesome!!! Great place to tan! The bulbs could be a little stronger but overall good experience so far!

I just wanted to say thank you to the iTan Eastlake team! Everyone who works here is always very kind, accommodating, and thoughtful! Most importantly they act like they actually care! Other locations they don't even say hello...they just say "last name?!" In a rushed tone. Not here. These girls are very thoughtful and considerate. One girl even checked her car for product when they ran out...now that's customer service! They'll definitely be my go to as I prepare for the Ms. America pageant this year! read more

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Super disappointed when the services are not available all day. It is understandable that they might have to stop them earlier for cleaning, but 3 hours seems unrealistic. Someone that works till 5pm wouldn't be able to use them. Probably will end up canceling my membership:( read more

Friendliest customer service that I have ever received here, not sure if they have new staff (great job if I-tan did) but all other girls who have attended to me were pretty snobby and lacked customer service skills other than that I love I-tan. read more

I've been an iTan member on and off for about eight years. I have visited pretty much every location in San Diego and Eastlake is by far my favorite! Sure it's not as updated at Mission Valley but the customer service here is exceptional! Maria and Alyssa are so lovely. There are a few new faces there recently that I haven't quite gotten to know but I'm sure they will be great with Maria and Alyssa showing them the ropes! read more

I have been here since the existence! Always accommodating and spirited! Don't always get my way walking in but willing to wait! The superb employee's are always quick to transition the beds between visits. All accommodations are clean and well prepared. Meghan, Jordan and Dani are a few of the superb team members making the magic happen. Thank you and keep up the great work! read more