I wanted to say thank you to Amonyae for your help tonight! I am leaving on vacation in a few days, and I always, without a doubt feel a million times better with a nice tan. (If I can't tone it, I tan it. LOL). I hadn't used a booth in awhile, and I had forgotten the positions to stand in. She actually took the time to not only explain it, she actually demonstrated how to stand. She was extremely helpful! Thanks again! Customer service well done! read more

To "S.R." First of all how in the world do you know where I live . You don't, that is obvious because I AM local, Your right the owner can easily check and confirm I have been a client for YEARS. Since 2016 to be exact. I don't know why you assume I'm a friend of the managers writing this . I use all the locations so I figured with the amount of energy you have put into your ridiculous complaint you would of looked up the location options. Murrieta, lake Elsinore, Temecula, the list goes on. All relatively close to each other. There literally isn't a time limit on the spray tan booths so why you would assume they would do it for you is beyond me. You could have used the mystic booth OR you could of come earlier in the day if your tan was sooooo important. If you came and there was three people waiting for the booth would you still have the same complaint? And ask them to keep the store open late just for you? Your complaint and your response is so ridiculous that I can't believe I am even responding, but you were so entitled I just couldn't help myself. I really hope you learn how to plan your day better to account for unexpected delays and don't go out of your way to complain and cause problems. This is definitely a you problem. read more

This place is awesome. The girls are so friendly and are very knowledgeable about all the services offered. The specials they have are affordable and the place seems to be very clean. I signed up for the $99 membership which includes everything they offer. Love that it's so close too me and I don't have to wait long if at all for a service. read more

We have lived in the area for years and had no idea that iTan was every woman's little beauty secret. Lauren and the team are always a breath of fresh air! The tanning options are customized to give your skin the perfect glow and the results last much longer than any other spray tan I've used. Highly recommend! read more

Because of covid - my last tanning spa closed down. I've been to a few new ones and iTan on Clinton Keith is my new favorite. Karolina was super knowledgable on all the services. She was polite, friendly and helped pick the right service for me. Everything was super clean and they had covid protocols in place as well. I will certainly be back. read more

ITan Clinton Kieth is amazing! Al the staff is amazing, especially Kardina. You walk in and they know you by name and can recommend products you need based on the services you use. Best site by far!! read more

My first - and quite possibly my last - spray tan experience. It was my first time getting a spray tan ever and I was excited for customer appreciation week. There's no eyewear protection available in spite of what the prompts say, the directions were extremely rushed, and the employees were polite but in a very obviously fake way. I ended up being in a wrong position in the booth, which of course was my own fault, but it didn't help that the instructions were so rushed prior to me getting started. Some of us can't process that much info at once, especially first timers, though I understand how it might seem simple to a seasoned tanner. It's very obvious that the employees rush through the process to quickly get back to socializing with the other employees. Anyway, I think I made a mistake position-wise in the booth, which I expressed to the employees, who were pretty dismissive and "fakely" empathetic. To avoid an uneven tan, I ended up purchasing a tan remover at another location afterward. I'm thankful I only spent $1 on the tan, but it's a shame that I ended up spending quite a bit more than that afterward just to get rid of it! My recommendation to whoever reading this is this: get a professional tan. You will likely receive much better care and a more personalized service! This tan was worth the $1 I spent for it, as you get what you pay for! read more

Ladies are super kind and informative. Place looked clean. However, I did notice some other customers waiting for a while to be helped. Overall, good experience. read more

Love this place. Staff is always so friendly and knowledgeable. Tons of options. Love the selection of lotion, products, and services. This is mu busy life's go to place to have a few minutes for myself and relax. read more

Kennie did an amazing job suggesting bronzers and scents that were right for me and my skin tone. I did the mystic spray tan and look fabulous I will definitely be back! Great place, nice atmosphere. Thank you read more

I love it there I love the girls the always treat me like a V.I.P. they know you by name and automatically know how to treat you it's a pleasure being there and recommend them to anyone who wants a tan, teeth whitening, body wrap etc. read more

The facility is very clean. They have great deals and promos! You can even try it for free (for 7 consecutive days) if you tell them I (Ashley Gearhart) referred you. Staff is always very helpful and friendly. It's a great place for tanning, skin light therapy and hydration station. They also have teeth whitening but I have not tried that yet. read more

I love this salon!! All the girls are super sweet and awesome!!! Clair and karolina are especially Amazing!!!!! Very helpful and knowledgeable!!! read more

Used the mystic spray tan and Karolina was great. Help in everyway possible. The entire space was immaculate and felt very safe

Thank you so much for fixing the situation. In lieu of this I recommend your services . Thank you for remembering customers are number one.

I had an issue with my card being charged when I had already prepaid with cash. Lauren was so helpful and went out of her way to fix it! Thanks Lauren, your customer service is very appreciated! read more

This iTan has the most trust worthy employees. I left my wedding ring on the shelf in the Mystic Tan room yesterday. I didn't remember about it until tonight. When I called iTan they said they had my ring. The iTan employee had found my ring and kept it safe until I remembered. She asked me a few questions to make sure I was the correct owner of the ring and then gave me it back. I cannot express how thankful I am that this iTan employee kept my wedding ring safe for me. The employees are always so helpful and kind when helping me choose a service. read more

Staff is very friendly and knowledgeable about the products and different types of beds. Molly and Sara are very sweet and helpful. The salon is clean with up to date beds. Highly recommend. read more

I have been a loyal member since April 2015. Lauren and the team are great and go above and beyond to ensure I have anything I need. Their products are great and their service and demeanor is always possitive and welcoming. Thank you Itan for that boost to embrace the summer. read more

This is the best tanning salon! The girls that work here are so welcoming and accommodating. I love how they take the time to remember everyone's names, it makes me feel very good going in and they already know my name and start checking me in. The salon is very clean all the time and the wait is always very short if there is one. Whitney is amazing, she is very friendly and helpful. I love coming to this salon. If you are looking for a tanning salon I would definitely try this one!! read more

I'm in love with this location. I've tried different locations and wasn't that satisfied. Clare knows all of the products and gives great recommendations for what's going to work best for you. You can tell that the employees at this location care about their job and client care. Karolina and molly are the sweetest and make you feel like you're having a spa day! I love this location and all the girls that work there! Best ITan location in our area, they go above and beyond for their clients. Also all the beds are extremely clean. Great place to tan/spa and get your relax on! read more

My wife & i can't say enough about Lauren & her crew, they are extremely friendly & help-full. We have been going to the spa for almost a year now & even with the Covid crisis they have created a clean & safe environment. read more

This is my first time at an itan and I loved my experience Ayana was very knowledgable about all the products and services that I felt very well informed before making any decision. read more

This is the best tanning salon in the valley! These girls are amazing and the quality is excellent!!!!

Beware!!! Went to take my daughter to get a tan for prom tonight, Stood in line for 30 min to then find out that she needed an ID or birth certificate to get one. I personally had mine but I guess that is not accepted, which you would think me being her mother that would be accepted? Maybe the employee should have mentioned that to me when I called an hour before inquiring about the tan for my daughter. After calling and speaking to Brandy (the employee) to see if she could allow us to come right back with it (it was 8:45 pm and I could be back within 10-15 min) she stated that the computer wouldn't let her enter another customer in the system. She was NOT friendly and had a poor attitude to say the least. So needless to say, my daughter won't be tan for her prom, thank you ITAN. Horrible customer service! Will not be back! read more

I will not be going to this Itan location again. Not because of the tan I received which turned out beautiful but because of the snotty, ignorant girls at the counter. If I want to be talked about I will go to a low life bar with my girlfriends. I'm paying for a service which isn't cheap and I don't appreciate the too good for you attitude from the girls that act like they are still in high school. Maybe between the 3 of you working you could actually get something accomplished other than talking trash to each other about the customers. Grow up! I will continue my business at the Lake Elsinore Itan where the girls are classy and much more professional. Or maybe I will get my membership next month at Palm Beach Tan where you are always treated like a guest at EVERY location. read more

The staff at this location are wonderful! The salon is always clean and getting in a booth is pretty quick. Anyone that sprays or suns should try this location out! read more

This is one of the best iTAN locations I've been to! This is not the regular salon location I go to because it's a little further from my house but when we I get the chance to come I always have the best experience. It's always super clean, and the employees are so friendly! When I went today, Lauren helped me checkin. She asked about the products I was using and how I liked them. She told me about the monthly lotion membership, which I had no idea about. I used the standup bed and it was different from the ones I've used before, Lauren was super helpful and explained how everything work. She followed up when I came out to see how I liked it compared to the others. I've worked in retail/ customer service for over 15 years, and I was extremely impressed by the connection Lauren made with all the clients and the level of care she displayed. I always have such a great experience and Lauren made it even better! read more

Love my iTan girls, Ayana at Wildomar is such a sweetie! They are such cool chicks there! My daily dose of self maintenance in the KBL keeps me feeling & looking fabulous! read more

I love this place but I miss the old crew . It's hit or miss now sometimes I think they should have the old ones train the new ones because they had it down perfect read more

Well someone ended up reaching out to me on 6/2 trying to fix the situation however I sent FOUR messages since then without a reply (one being read) Not sure what the point of reaching out was if the situation isn't even going to get resolved. read more

The Clinton Keith location is my absolute favorite salon! Every time I come into this location I am immediately greated by Linnea who is so welcoming and friendly. Linnea has helped my friends and I with multiple sprays for special events. The salon is always clean and up to date I would highly recommend going in. read more

I started going to this iTan when I moved into this area. Its literally 5 minutes from my house. The salon is super clean (which is pretty standard when it comes to iTan) The staff here are great! SO friendly and helpful! I even recommended this salon to a friend and she loves it as well! read more

I love itan...all of the staff here has always been very welcoming and kind. They always greet you and thank you for coming in and are always friendly. I enjoy coming here not only for the tan but the friendly service. I want to thank Bridgette for finding my fitbit that I left behind and putting it into the lost and found with my name on it. I was freaking out looking for it and had remembered an unknown number had called me shortly after I left. After checking my voicemail and hearing the call from her I was so grateful she had taken the time to call me and let me know she had found it. She didn't have to do that at all but I really appreciate the time taken to call me and let me know. Thank you Bridgette! Thank you for your wonderful service..the girls here are great and I will keep coming back and recommending this location to my friends and family :) read more

I love this place! Besides the obvious tanning beds I love the beauty angel vibrating platform, I swear this has helped decrease my cellulite so much! I also love the photo facial which I've noticed has helped my skin and pore size. I have also used the detox wrap which is relaxing when you're in there and helps you get rid of excess immediately. I lost an entire pound after the first session! The girls there are super friendly and very knowledgeable. Lauren in particular is super sweet and very customer service oriented. I have gone into other locations but this one is my favorite because of their attention, care, and positive attitudes! read more

Loved this place great service extremely patient I've been there twice now for specials occasions and I absolutely love it highly recommended. read more

Lauren and her co worker today were so freaking amazing! I love this place ! Have always had a great experience but today was over the top helpful !!!! Thank you !! read more

Called several times to get info and was rudely placed on hold. When they say can you hold and don't even let you say something - that is rude. Both times on hold for 10 min. Business must be good to turn away potential customers I'll take my business elsewhere read more

I LOVE ITAN CLINTON KEITH!! Every time I come in Sara L., Molly, and Lauren always deliver excellent customer service! They always help me with any questions and have great knowledge about everything. Their sales skills are next level! I buy something every time! LOL thank you ladies for all your help! Definitely recommend this location!! read more

Every time I go into the salon I am always greeted with a smile and professional customer service. Lauren has been so very helpful and always offering education and information on products and beds . Thank you to the team for your great care! read more