Great cars, great prices, good service, no tricks. What else can you ask for from a rental company?…read moreThe staff is bilingual and courteous. Just follow the signs for Car Rental and you'll find where you need to go. You can check-in at the terminal when you arrive. Enterprise itself is on the 7th floor of the rental car structure.

DO NOT RENT HERE UNDER ANY CIRCUMSTANCES…read more I prepaid through Expedia for a rental car with Sixt at Düsseldorf Airport. My flight was delayed by 2 hours, but Expedia confirmed with Sixt that a late-arrival note was added to my booking. When I arrived at the counter, the agent acknowledged my reservation but refused to honor it unless I paid nearly €500 more because they were out of cars. I declined. Instead of resolving the issue, they marked me as a "no-show" and won't issue a refund, even though I was standing at the counter with proof of my confirmed booking. I was left without a car and had to make a new reservation for a later date at additional cost. This is not customer service, it's a scam.

Sixt is for me the best car rental company in Germany. At Düsseldorf airport their counters are…read moreconveniently located in the arrival hall, from the luggage belt you walk max 5 minutes. There are always enough service agents so waiting time is short enough. Their selection of cars is incredibly good and suits every budget. You can get the smallest Volkswagen, a luxurious S-Class and even the Jaguar F-Type sports car, they have it all on offer. The check in time takes around 5 minutes, you show them your reservation, credit card and drivers license, you sign and then you're good to go. The cars are parked in the car rental garage which is around 8 minutes walking distance from the counters. If you have reached a certain membership tier your car will be ready just in front of the terminal. The booking process is either done via their website or you can download their iPhone / Android app to your smartphone. Their app is really easy to use!