We were hoping to experience a nice fine dining experience with friends that were staying at the hotel. It started out ok, waiter took our orders, then brought us our drinks, and it seemed to be going smoothly. Then I ask for some water, and of course they come with water and only fill a couple of the glasses, never asking if anyone else wants some before walking away. A few soups come out afterward, except for one until about 5 minutes later. Cut to an hour and a half later, still waiting for our entrees, and they finally come out, and the waiter mishandles the plate and hot butter and garlic falls on my shirt. The waiter of course is very apologetic, and continues serving the rest of the food. At this point, I'm trying not to get irritated, so I try to enjoy the food. I order my skirt steak medium rare, it is definitely medium well, and another friend ordered his medium, and was definitely well done. We make sure that they know it wasn't cooked to our asking, and they offer to replace them. We of course said no, because it took this long to get the food. So we try to enjoy the meal, and hope nothing else happens, because at this point I wanted to get the hell out of there. So, they ask how everything was, knowing very well it wasn't a good experience at all, so we tell them just how it was. They offered to launder my shirt on site, but how do I leave a shirt I'm wearing for them to launder it? They said we could come back so we can have a better experience, why would I want to return to this place after this?? Then they said they'd pay for my laundry, so we'll see if that happens. After all this, the waiter brings the check, mind you no discount or anything, for everything that went wrong, which I don't care, we give him our cards to pay, and he mentions that if we were to leave a tip, we have to tell him before he runs the card. After everything, why would you even say ANYTHING about a tip?! So everything turns even more awkward at that point, so I say no tip and run the card, so I could get the hell out of there. Not sure what went wrong in that kitchen, and with the staff, but I have a very overcooked bad taste in my mouth, and a stained new shirt to remember the experience. Never again returning to this place, absolutely worst experience I've had in Mexico. read more