With over a decade in this business I can say without a doubt that Phil and his team are doing…read morethings the right way. They use only the best products and have a level of integrity that is hard to find anymore. Highly recommend for issues with water, mold, or cracks in your basement or crawlspace.

My house was built in 1950. For 20+ years, whenever it continuously rained hard, or we'd get a…read moretorrential thunderstorm, we knew exactly which areas water would hydrostatically seep in as the water table rose. We would go through dozens of towels and often run 5-gallon shopvacs to try to keep streams of water from flowing across the floor and pooling into the finished part of our basement. Finally, I had enough. I called a few basement repair companies to come in, survey the problem, and give us estimates. The Basement Expert, with their simple approach, no-nonsense guarantee, and not trying to oversell us or suggest unnecessary steps, won the job. I couldn't be happier with their work! The job was done by a group of hardworking but affable guys. During the day, the foreman consulted with us and explained things every step of the way. The owner even showed up to check on the work and ask me how things were going. The job was completed and cleaned up in one day without too much disruption to our household. Since then we've had several storms that would've saturated scores of towels and repeatedly filled up the shopvac, including TS Debbie when it inundated our area with over 6 inches of rain in less than 24 hours. My basement now? Not a drop. It's true that one point early on, I saw a patch wetness in the concrete close to the edge of the new drainage line, but not real concerned about it. However, they had told me, "If you see any water at all, call us." So I did. They came right away and in about 2 hours tied that spot into the line, free of charge. The system has worked flawlessly ever since. Now, thanks to The Basement Expert, I can enjoy watching storms from my porch or living room instead of being confined to the basement and the drudgery of struggling against leaks coming in. I highly recommend these guys. Craig H

Very professional, on time, great communication. Our sidewalk was lifted without having to redo…read moreconcrete. Amazing results. Aaron and Corbin did a fantastic job!

Clarification: the work was done by the Philadelphia-area division of the company…read more Quote was fair. But then the crew rushed the job and broke my backdoor window during their excavation. Promised to replace it and never did despite multiple follow-up calls. They also never alerted the municipality about an inspection of the final installation, so I had to contact an inspector myself. He classified the work as second-rate and "among the worst he's seen" in his 30 years on the job. I highly recommend other options for anyone considering a waterproofing job of magnitude.

This contractor ((Tyler Schmidt) never finished the job at a home I own with my family, He put in…read morenew exterior steps but left without installed the railings to make the rather tall steps safe for my disabled brother to be able to use. We have no idea why he never returned to finish it. We have called him, texted him and written letters begging him to finish the job as contracted. He doesn't take our calls and ignores letters and text messages.The steps are required by code and are part of the written contract with us that he signed before starting this step replacement project. Don't trust him to finish any project that you hire him for! He is erratic and can be unreliable.Poorly run business.Avoid!!. Addition: middle top step in upper run of cement block steps has started to sink. Terrible news.

From the owner: Experienced local contractor capable of taking care of all your remodeling, foundation repair and…read morewaterproofing needs. We also do a variety of exterior installations.

We signed our contract in June 2023 and after some communication problems just after the holidays…read morework on our repairs began February 20th. The repairs took eight days . Marcus, Brielyn and sometimes Ethan worked hard from 8 AM until past dark everyday in horrible cold, rainy and windy weather until the repairs were complete. We're very happy with the results. Cleaned up great. Would recommend. Van

Outstanding job on an 1830's Log Cabin Chapel in Middletown, VA…read more Professional, definitely not a minimum performance company, and thorough. What a pleasure to do business with! Fantastic customer ser

We built a home with Brookside that was completed a little over a year ago. We are extremely happy…read morewith the home and would recommend Brookside without hesitation. After we had settled on a plan (the Gabriel plan), I was impressed that one of the owners of Brookside came to the site himself to discuss with us the placement of the building and offered suggestions and resources that only someone with a great deal of experience--and local experience--would have been able to provide. Our property is heavily wooded and on an unpaved road in the country. Brookside was able to accommodate our location and assist us with everything we needed for a smooth build. We were living in California and working with the Brookside team primarily remotely. Our sales consultant/CAD designer, Joshua, was extraordinary to work with. His patience and expertise with the design changes, suggestions/recommendations and knowledge of the process was invaluable to us. This was the first home that we had built (although we were simultaneously involved with building an additional dwelling unit at our California property that took the same amount of time to build but should have been a much smaller project) and Josh made the process seamless. As with any building process (I am experienced in senior housing development), there were glitches along the way. We caught a couple issues during visits to the site which were immediately corrected. We also wanted a few changes after we saw the building taking shape which were also accommodated--some with a change fee, others not. For me, not being able to see a model home of the plan we chose (or other plans) was a bit of a negative. After the home was built it did not seem as large as I had pictured it and we wished had built a larger home: this was no fault of the builder, of course--just a suggestion for consideration when choosing a plan. The large variety of plans that Brookside offers and their ability to modify and customize the plans was a huge selling point for us. Our Brookside home is exceptionally well built and gives us great peace of mind that we will enjoy the home for many years to come. Our experience with Brookside has been excellent and they have proved to be a builder of integrity and value.

We built a Brookside Home 11 years ago. The home was built good. We had an issue with the cement…read morein the garage and even though our home was 11 years old they came out and fixed it. They did a really good job. I have recommended their company to other people. And would again. They stand behind their work.

We needed to have a couch and bed removed from our apartment. These people charged an extremely…read morereasonable rate and were very efficient. We were happy that they were still willing to remove the items despite the pandemic as we really wanted to have the items gone. Very quick response time to request for quote and also to any correspondence. Very friendly and nice people. We would definitely recommend them for any furniture removal needs.

From the owner: Hi everyone, here at J&M Custom Contracting we specialize in full remodels where we handle…read moreeverything—from design to product selection to installation. A lot of homeowners get overwhelmed trying to coordinate designers, suppliers, and contractors. What makes us different is we simplify the entire process. Our clients can come into our showroom, choose their products, finishes and design, and we take care of the rest. We’re a true one-stop shop, and that makes the experience much smoother and less stressful.