I had the Best experience. I called from California 4-5 month ago and spoke to Mark about moving to Florida with my elderly mother. He was very kind and answered all of my questions and advised me to call him as soon as I moved to Florida. Today in the morning I called him again and he made time to meet me the same day. What a pleasure it was to meet him. He gave me all the info I needed and I left with such peace. I am so grateful I decided to go with this place. I called a couple of places and the first thing they mentioned was the money. Mark has such a kind voice and instantly made me feel at ease even before I met him. What a great place to come and feel welcomed. I am glad I decided to come here. Thank you Mark for all the info and peace of mind! read more

Meticulous cemetery in a great location with knowledgeable, friendly and helpful staff. We were able to pre-arrange our funeral and select plots. Debbie Layne zipped around the property with us in a golf cart pointing out all of the interesting corners and options available. We were shown a lot to choose from and were given a lot of good advice and helpful information. Dying isn't cheap, but I'm glad we were able to make arrangements that were comfortable for us and should be for our family. read more

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My wife and I recently made our 'final' arrangements at Eternal Light Memorial Gardens. Our Pre-Planning Advisor at Eternal Light Memorial Gardens, Jackie Schuller, was exceptional in the advice she gave us, extremely knowledgeable and professional, as well a very patient with no pressure. She subsequently also helped two other of my family members to make their plans. Sadly, my beautiful wife of over 50 years recently and suddenly passed away. Jackie and the staff at Eternal Light Memorial Gardens were extremely kind and compassionate to me. THANK YOU. read more

Amazing working with Kevin! He made the experience enjoyable and less heartbreaking when planning for something like this. It's inevitable at some point and something we don't want to think of! He is the reason I committed to Eternal Light. Highly recommend. read more

No option for zero stars unfortunately . Always seems to be a situation whenever we arrive , to visit our loved ones,, awful!!

Our family needs were simple - For the unveiling, find the burial site, cover the stone say a few prayers. To my pleasant surprise, a flagpole with flag led us directly to the graveside where the stone was neatly and completely covered with a weather-protection cloth. When removed, the monument was clean and dry. A small thing you may say, but comforting nonetheless, for someone who always "made her bed". Eternal Light Memorial Gardens did the big things well, and those little things too! read more

I went last Friday, February 24, 2023, to visit a loved one before closing. I noticed 12 of the hand-painted stones I made were gone. I understand if cleaning the floors in the mausoleum floors stones would be moved. I understand a yearly cleaning occurs in January; all stones are removed from the aisles. I spoke with Meghan, who was highly empathetic toward my concern about disappearing stones. It doesn't appear other rocks were disturbed. I returned today, Monday, February 27, 2023, to visit and leave some stones to brighten the mausoleum of my loved one. I walked around the halls hoping to recover the missing rocks, to no avail possibly. I went into the office adjacent to the mausoleum to express my concerns. I found Meghan to be highly empathetic and helpful in taking my information in case of recurring incidents with other visitors occur. It was utterly disgusting how Meghan's Manger or Director kept yelling at her while she was taking my information. It was only to scold her in my presence as the door was open to her office. I could lucidly hear as she reprimanded her. This Manager was so insolent to tell Meghan; We were not liable or responsible for the theft. This woman was anything but professional & sympathetic to a sensitive subject matter. Visitors should always be able to report their concerns in a professional, safe, nurturing, and compassionate environment. I applaud Meghan for remaining calm, concerned, and validating. read more

Working with Alex was an absolute pleasure. His compassionate demeaner and supportive nature made an extremely difficult time in my life so much easier to deal with. I appreciate his professionalism and sincerity he demonstrated throughout the process. I would highly recommend anyone needing end of life planning or assistance to speak with Alex. read more

This was my first time having to make any kind of funeral arrangements. Alex at Eternal Light Memorial Gardens added a sense of comfort during these difficult times. Not only did Alex make this process smooth, but he helped advise us on how to honor my father in the most respectful way possible. Alex shared his wisdom about this process, he was patient and answered all of my and my mother's questions. We left confident that we made all of the right decisions. read more

I wouldn't even give them one star. It is terrible what they put you through at the worst time in your life. They rip you off royally. I don't even think anyone is Jewish that works there. They don't follow up on anything=just yes you to death. read more

The grounds don't appear to be kept up. They were much nicer when my father was buried there 15 years ago but my mother could no longer visit his gravesite because the stone path is in disrepair- very narrow and uneven stones - she could no longer walk it. And then when she was buried next to him last year one of her friends almost fell trying to walk the path. In addition, I am waiting a year and, after dozens of emails and unreturned phone calls, still cannot find out when her stone will be laid even though it was paid for many months ago. Their uncaring attitude during these difficult times is unacceptable. I even had a receptionist ask me when the unveiling was going to be. REALLY?! How can I schedule an unveiling when I can't find out when the stone will be ready? read more

Beautiful place to bury a loved one.This is the third time we have had services here.Very professional and great location.place is very clean and maintained.Great job... read more

A good friend of mine was put to rest recently at Eternal Light Memorial Gardens. The cemetery is very beautiful, but a little confusing to find your way around in. My friend had several other friends who attended a very nice service put on by a Rabbi who was compassionate and friendly. The service was quite informal, just as my friend would have wanted. A few people spoke at the burial, describing the life of my friend very well. The only problem at the cemetery was that many gnats were biting everyone and making us uncomfortable. I was glad that I attended the funeral anyway and I think it was a very nice send-off for a wonderful friend to many. read more

If I could rate zero stars I would! I have never requested info from this company and yet they continue to mail things to me every month. I have called three times and made DESPERATE pleas for them to stop! And yet I continue to get their advertisements in the mail. I consider this harassment and will plan on getting an attorney to get this unscrupulous company to leave me alone!!! Do not give them your business or your info! You will regret it! read more

We recently used the services of Eternal Light Memorial Garden to handle the funeral services for our mom's funeral. The process worked very well. Alex did a nice job explaining the pre planning process. Leonardo Stubbs did a good job in going through the " paperwork " with us. The Rabbi they chose for us, outstanding. read more

I want to acknowledge the excellent assistance we received from Matt Woodall at Eternal Light Cemetery for a recent funeral for a family member. His assistance was invaluable during the memorial service and follow-up for the memorial inscription. He also followed up weeks later when we reached out to ensure that other family members grave site was cleaned. Although there were others who assisted at the cemetery, Matt was available and there every step of the way. We are truly thankful that he was there for us. Laura S. Montclair, NJ 12/24/21 read more

Get EVERYTHING in writing if you choose to go with this company. I had always heard horror stories about this industry but thought I had found a place I could trust. Unfortunately, I now have my own horror story to tell. read more

The grounds look good. Some friends and relatives have their loved ones buried here. One year since my wife passed and headstone is not done even though they had 4 months to complete it. Excuses have to do with documents not signed and normal delays. My impression after interacting with management is that it is a business and they really don't care about you. Hard to write this as I want good memories. read more

Neil Levine is a super professional. Five years ago we used Neil to help plan our funerals. Thank G-d we are still here. Today we went to make arrangements for our 50 year old son. He is divorced and told us he wants to be where we are. Again we were able to tap on Neil. Neil is a true professional and walked us through this difficult assignment. He is easy to talk to. He is a master at his trade and most of all he cares. Hopefully our son will live a long life. Neil made a tough assignment somewhat easier. At its best this is difficult. Neil is caring , knowledgeable and very helpful. Harry and Trudy Lieberman Boynton Beach Florida read more

I would like to thank Alex G. for his professionalism in explaining the pre-need process. He clearly laid everything out including several options that would make the experience easier on my family when it comes time to lay me to rest. His knowledge demonstrates his expertise and his compassion for the surviving family was obvious. When I am ready to make my arrangements they will be through him at Eternal Light. read more

I want to thank Eternal Light and especially Alex G. For their warmth, compassion and guiding my family through an already emotional and difficult time after the passing of my father. We lost our father in fairly short amount of time and we did not have his final resting plans in place. Alex was knowledgeable, listened to my family's wishes and executed our plans as promised. ​ read more

i just want to say that matthew woodell at eternal light memorial gardens beth israel memorial went above and beyond the call of duty handling pre-arrangements for me. i am a veteran and matthew took extra care of and addressed all of my needs, i highly recommend them. tx my buddy matt. read more

My husband and I wanted to pre-plan our funerals in order to spare our children the emotional and financial burden of doing so upon our deaths. We had time to shop around and went to several places and in the end we picked Eternal Light for both the peacefulness of the place and the their wonderful adviser. She was professional, compassionate, patient, and she listened to our concerns. Thank Beverly Bernstein. read more

My father was buried here 14 months ago. Still does not have a headstone. Lots of excuses and not one I'm sorry for this difficult situation. The best excuse. "I had 35 funerals this week. The engravers were behind.".. this was given by Jack Lawrence. Needless to say I have been saddened and sick to my stomach with the lack of respect shown to my father and my family. read more

Debbie Layne was just wonderful. She was so kind and compassionate. She made my mother and I feel so comfortable picking out something so uncomfortable and was so helpful and not pushy. I thank you Debbie.. read more

What a miserable place!!!! The grounds are not well maintained, the staff are aggressive, insensitive, and rude. Don't buy any seating under any tree as it will not be taken care off regularly . They will tell you it's just the natural weather when you ask why you can't sit on your bench when it has been lifted up that you only slide off of it if you try to sit on it. Please take a look around, really well and you will see how little they care about honoring the dead. Each time we have come it's the same problem. We were there for yahrzeit and more and all of us felt so unhappy. We live out of state. Last time we came it was the same problem. The maintenance crew are so disrespectful and can plainly see we were crying but they continued to blast their mowers all around us the entire time. The office staff have no real Jewish souls whether they are Jewish or not. If they did they could never behave so heartlessly. Please take the time and read the reviews and you will see what this place is about. Jewish values are not present here. We can't save the dead here but if we can save one live person from making the mistake we made, we save the world as the saying goes. Zero stars We give but no option. read more

I have been very disappointed. Very aggressive sales approaches at the most vulnerable of times... But the lack of after-care for the grounds is my greatest disappointment. I live in another state, and when I do get to Florida to visit, I have found overgrowth, weeds growing out of the stone, lack of care for the grass, etc. I always point this out and someone in the office writes up a report and promises to follow up... one time someone did, most of the time they do not. Buyer beware. read more

We are incredibly disappointed with Eternal Light Memorial Gardens. Our parents paid for perpetual care for their extremely expensive mausoleum with a gate and sitting area where our dad is now. We have been calling and going over to the office for months, begging them to fix the broken and cracking gate, paint the stained walls and ceiling, and pressure clean the floor. Every time it's a promise or an excuse and nothing gets done. This is something a handyman can do in 1 day. Our 98 year old mom has even called begging them to make these repairs and it has become a very stressful experience for her. It seems they don't honor the word "care". I'm not even going to get into the mosquitoes and bugs that make it impossible to sit on the granite benches that were broken last time we were there. We are getting to the point that we want to just bring our own paint and do it ourselves. We just don't understand- Shame read more

We were attacked by swarms of mosquitoes in the mausoleum area during a lengthy memorial. I came home with more than 30 bites! Same mosquitoes that are linked to Zika. You would think they'd do something to control the mosquito population there! There were coming out of the cracks in the wall niche/mausoleum. A fogger would have been a good idea prior to the start of the memorial. Following the memorial, the groundskeepers used duct tape that they cut (with their teeth) and caulk to "seal" the compartment in the wall niche. Very tacky and disrespectful to do that with everyone present, and also the caulk did no good, since the plastic covering they used to close the space was uneven and clearly not the right fit. read more

This cemetery does NOT care about your loved one. They do NOT maintain the graves-weeds-dirt-no sod-until you complain. When you do call it to their attention, they are incredibly condescending and completely unapologetic. Do NOT chose this place. Their letter states that they provide dignity and careful attention-THEY DO NOT. read more

After my mothers funeral we were walking away when the tractor almost ran us over to redistribute the dirt over the site. They need to respect families and let them leave the area as it is a rough time as it is-not give the impression like "you need to move it on now...." Very tacky and uncalled for. read more

This is limited to the sales experience, which was excellent. Mr. Judd Kirschner, Director of Family Services, helped us make informed decisions with noteworthy (1) honesty, (2) expertise, and (3) helpfulness. (Suggestion: With decisions like this, it's best to deal with employees who are permanent parts of the business rather than commission-based sales reps.) Again, this refers to the sales experience and not the burial, but it's a good start. read more

My wife and I have just purchased space in an above ground mausoleum and advance funerals. Hope not to need them soon. We dealt with Neil Levine and were extremely pleased. He was understanding, well informed and professional. I can't speak for the other reviewers' experiences (fortunately) but this is my first impression, which is very positive. read more

My mom was put to rest at Eternal Light last month in a mausoleum. Our modest funeral and several short eulogies were marred by service personnel's loud noises from very close nearby - it was lawn mowing or maintenance or both. Lots of mosquitoes buzzed about our arms and heads. And though we'd asked that we not be present for her casket being placed in her space in the mausoleum, cemetery personnel swept in as soon as we were through to do exactly that. Really, a lousy way and place to end the commemoration of anyone's life. What was otherwise a very positive ceremony was marred by this combination of events. read more

I have tried to contact the general manager - Darren Shapiro - cant seem to get him to return a call. Getting to the point where I am sorry my dad is burried there. read more

Our cherished Grand Parents are at Eternal Light: the Grounds are magnificent and are clear evidence of the respect that loved ones receive at this facility. We've been in the process of correcting errors in the Governmental records of my Grand Father, and Mr. Shapiro was kind enough to arrange in July 2014 for a second Memorial Ceremony with a Military Honour Guard -- which was executed perfectly. We were amazed at the specialized service we received, which even included the team at Memorial Gardens expertly installing a recently-received US Governmental Marker. These amendments have been thirteen years in the making, yet ELMG has not betrayed our trust even after so many years have passed. Mr. Shapiro and team at ELMG -- we thank you for your amazing efforts over the past several months regarding the assistance with validation of our claims and our familial memorialisations -- it means the world to my familiy and me. Seth Mitchell, CFA read more

We laid my mother-in-law to rest this week. She was buried next to her beloved husband. It was upsetting and disrespectful to see the headstone removed and tossed off to the side with no thought of dignity or care. The area prepped for the graveside service had a wobbily broken table. The grounds were covered with fake astro turf but it was almost impossible to walk to our seats because no effort had been made to provide a safe path, especially for elderly attendees. The grounds were messy looking, uneven mowing. I also did not like that the grounds keepers were hanging around across the street and didn't even wait until we got in our cars before they started filling in her grave, Just tacky and disrespectful. They need to figure out customer service and grounds maintenance. read more

Wonderful service, kindness and compassion for our close knit family grieving for our beloved mother, grandmother and mother -in -law. Sam Froman is an extraordinary professional and was extremely helpful in taking care of all the details for us. Our family thanks you and the staff for your leadership in a difficult situation. read more

I live in New Jersey otherwise this is where I would want to be buried.The entire staff was terrific . I hope that when I pass my daughter receives the same kind of comfort I received from Kenneth Kay at Beth Israel Memorial Chapel an everybody at Eternal Light Memorial Gardens. read more

My wife and I went to Eternal Light Memorial Gardens yesterday (Nov 03, 2014) in order to re-visit our grave sites (which we had purchased in the "Prophets" Section a while ago) with the intention of possibly changing/upgrading our name plates. We had made an appointment with a counselor ,Fay Burstein, who was most welcoming and willing to discuss any and all options for an appropriate upgrade of our name plates. Her manager Kevin K. offered to drive the three of us to the Prophets Section but in the course of our drive we passed an entirely new section of the Gardens: the "Galilee" Section .... needless to mention, we had to stop and see it up close !!! It is so beautiful, both my wife and I were overwhelmed !! immediately the question arose: how do we change/upgrade to this ??? and can we afford it ??? Kevin checked availability of the plots we wanted, worked up the appropriate figures (giving us full credit for all monies already paid for our spaces at the Prophets Section) and Fay, with her many years of expertise in this field, wrote a new contract for us while my wife and I went to have lunch !! It seems a strange thing to say ... but our cemetery experience at Eternal Light Memorial Gardens was a happy day for us and a true pleasure dealing with Fay B. and Kevin K. Go see Eternal Light Memorial Gardens for yourself .... it is truly a beautiful place !! read more