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    Estate Villas at Krum

    3.0 (8 reviews)
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    Updated over 3 months ago

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    SERVPRO of Denton

    SERVPRO of Denton

    (4 reviews)

    I recommend ServPro, do not get me wrong, with the ice storm of 2021 on Valentines day, it took…read moreawhile. Danny came in and cleaned up an ex employees mess and made it right. These people want to make you happy. Below is what I dealt with with Regent and with ServPro. ServPro makes the difference. I had Regent come in by the advice of a plumber.  They started my case with the insurance company.  They were not a company that worked directly with the insurance company and insured that everything that was billed was valid and billable. for , 2 machines overnight, and a total of 2.5 to 3 hours worth of work for people in my house, I was billed on 02/04/2021 for Water Mitigation $1,015.34 Water Mitigation 1 X $1,015.34 Balance due $1,015.34 I decided to go with the preferred company, ServPro, who mitigated the damage and had 6 machines in my house for 5 days and then 10 blowers in my house for 5 days, carried out hundreds of pounds of affected sheet rock and carpet and charged me $ 6020.89 dollars for 10 days worth of heavy clean up. Regent Restoration got it's feelings hurt when I went with ServPro and over charged me, when I asked for a detailed invoice this is what I got the 3rd time I asked: DESCRIPTION QTY REMOVE REPLACE TAX TOTAL 1. Emergency service call - during 1.00 EA 0.00 200.00 0.00 200.00 business hours 2. Equipment setup, take down, and 4.00 HR 0.00 52.78 0.00 211.12 monitoring (hourly charge) 3. Add for personal protective 4.00 EA 0.00 15.21 4.43 65.27 equipment (hazardous cleanup) 4. Negative air fan/Air scrubber (24 hr 1.00 DA 0.00 82.00 0.00 82.00 period) - No monit. 5. Add for HEPA filter (for negative 1.00 EA 0.00 185.83 14.44 200.27 air exhaust fan) 6. Equipment decontamination charge - 2.00 EA 0.00 31.62 0.71 63.95 per piece of equipment Cat 3 Totals: General Conditions 19.58 822.61 Entry/Foyer DESCRIPTION QTY REMOVE REPLACE TAX TOTAL 7. Dehumidifier (per 24 hour period) - 1.00 EA 0.00 117.43 0.00 117.43 XLarge - No monitoring 8. Contents - move out then reset - 1.00 EA 0.00 75.30 0.00 75.30 Large room Totals: Entry/Foyer 0.00 192.73 I paid the invoice, but this is robbery.  This, to me, would say go to ServPro and have your home done correctly.

    Do NOT be fooled by the "we're here to help" comments from these people. Another out of town SCAM…read moreartist preying on people in desperate conditions. Servpro came to our community after the recent hurricanes, offering assistance with remediation. They assured us they had all the equipment and manpower needed for the job. A contract was signed for services and a deposit provided. The services were minimally rendered, with insufficient equipment, lack of staffing to provide the services. Of the services contracted for, we had to find alternatives to complete, including paying for floor cleaning, drywall removal, antimicrobial spray, drying equipment rental. We had to purchase a generator when theirs failed and another one was not capable of keeping the equipment running. Finally, they pulled their equipment and terminated our relationship before the conditions were safe to do so, when we said we were going to file a complaint with the BBB.

    Americonstruction - GAF Timberline Solar

    Americonstruction

    (14 reviews)

    I have a pretty old master shower that had started leaking a bit which caused some mold issues with…read moresome trim around the wall near the leak. Also, the shower's caulk has degraded to the point where it needed to be replaced along with the shower door (which was the main source of the leak, with Plano water destroying all of the old seals etc)... So it was time to get things looked at. Tony came out and gave a very thorough look at my issues and recommended I get the shower door replaced, caulking re-done, and baseboard trim replaced from the damage that was there. He also suggested I get the dry wall in the damaged area replaced, however I opted not to do this since I have wallpaper and didn't want an empty white area where the new wall would be (I'm willing to accept that the wall behind the damaged area probably needs to be replaced; will most likely use AmeriConstruction to help me out with that down the road when I eventually get all the wall paper removed). Communication was great with Tony. He worked extremely hard getting the right people involved in my project. This being one of my first (what I consider) BIG projects, I had a few companies come and take a look. AmeriConstruction was the most reasonable and the repairs suggested by Tony made the most sense. Other companies were trying to get me to remodel the whole shower or the whole bathroom. They had no interest in just replacing a shower door, baseboard trim, and re-caulking the shower. Tony maintained great contact with me, keeping me up to date with what materials I was responsible vs the contractors. I ended up being in charge of acquiring a replacement shower door from Home Depot, some silicon, caulk, and replacement baseboard. The first day, the contractor came in and replaced the shower door. The installation was professional and quick. They also listened to my concerns about the particular corner that was leaking, and I feel like they went above and beyond making sure I was comfortable the repair for that area of the shower. They even used their own silicone because it's what they trusted which is fine with me. Tony gave me a text/call after the first step was completed and made sure that everything was too my satisfaction so far. So onto the next day (Silicone needed to dry before next part). The next crew showed up to do the baseboard trim replacement and re-caulking the shower. Again, they were very professional and quick. They also listened to my concern about the corner in question. They even suggested adding more caulk underneath the corner (hard to explain), just in case water splashed up into the corner. There had never been caulk there before, they said, but I have no issues with extra protection. Tony gave me a call after that and made sure I was happy with their work as well. Overall it was a fantastic experience, and I'm already lining up some more projects for AmeriConstruction to handle for me. It's my understanding that they literally will do any job, small or large. Things to note: You will most likely be responsible for providing the materials for the project. (Really not that big of a deal, now that I've been through the process). Representatives from AmeriConstruction will do their best to show you the necessary materials needed and where to get them. In fact, one option was for me to get a frameless glass shower door, and they knew someone they worked with that could provide that for me; but for my use-case, I'm not sure frameless would be the way to go, so I went with a framed door from home depot. There was no pressure, either way, just suggestions which speaks to AmeriConstruction high ethics. Fantastic experience! Thanks to Tony and AmeriConstruction for putting my worries at ease and doing a great job on my project! Get ready, I'm lining up a lot more stuff for next year.

    5 years ago, when a tornado hit our house, Americonstruction worked with us and with our insurance…read moreto get a settlement to make repairs. On the surface, everything is beautiful. There were some problems with sub contractors, but the owners tried to make those things right. 5 years later, it feels like every time we turn around we find another problem. Not cosmetic, but problems with the quality of work. Just a few problems have been trim that didn't get put back up under low windows, shelves mounted with the screws in the wrong place, pebbles left under the flooring, I can go on and on. Our most recent was that a shower door just fell off. As my husband looked at it to put it back up, he found that they had mounted the heavy glass door into the shower surround with nothing behind it for the screws to hold to except some glue!!! Efforts to repair this problem found that they mounted the whole shower surround with nothing behind it but the studs. No shower board, Sheetrock or anything!!! The subcontractors cut corners everywhere possible and no one monitored the quality of work. Use the utmost caution if you hire this company and monitor EVERYTHING because they won't.

    Estate Villas at Krum - apartments - Updated May 2026

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