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    Essential Plumbing & Heating

    5.0 (1 review)
    Open Open 24 hours

    Services - Essential Plumbing & Heating

    Water heater installation

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    7 months ago

    Very responsive, great quality plumbing work. very knowledgeable. would use this company again. Tito, was a pleasure to work with.

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    Robison

    Robison

    2.7
    (136 reviews)

    Anthony M, Keith and Ire (spelling?) all did excellent work in resolving the issues with our water…read moreheater. They all stayed right on top of our situation while the search was on for the replacement part and kept in close touch with us the whole time. They all called between 5 PM and 6 PM yesterday, very impressive. Anthony gave us a thorough explanation of the problem and even gave us his phone number. Ire called every half hour with an update. Keith listened to me and involved Anthony, and came back at 7 PM to make the fix after the part was sourced. All showed great concern about our situation, worked hard to resolve it, and were candid about the difficulties in sourcing the part and the potential delays in fixing. Thanks to all three!

    New review July 11. In February Robison did a complex job at…read moremy house. They removed an old central air conditioning system and all of the ductwork. And they replaced it with a Bosch pump system and two splits. As well as brand new ductwork. They returned just recently to fix a couple small problems that popped up. These problems are not unexpected given the complexity of the job. The crew arrived on time for the repair. Both of the gentleman knew the system because they were part of the install team. They were very courteous and proficient in completing the job as always. They diagnose the problems quickly and had solutions in place quickly. A few years ago Robison installed the system 2000 heating system run by oil. Another complex system and it was installed quickly and efficiently. They found that the system did not produce enough heat for my house. So within a couple months they returned with additional equipment that got attached to the system that somehow or another increase the efficiency of the new system 2000 and that helped a lot. Just another example of the fine work and craftsmanship of the Robison team. It's always a pleasure to deal with the crew of the Robison company. I've been a customer for many years and have never been disappointed. They certainly train and select their people well and their people are a wonderful representation of the brand. It's great to work with a family owned company. Nothing like it. I wish everybody well. ------------ most recently (February 2022) Robison (Scott K, Joe Z, Matt M, Matt M) is now in the process of removing my old house A/C unit and ducts and replacing them w/a new unit, ducts and two ductless units. it's a big and complex job. Tim Fernandez in sales put the proposal together and was able to get me a substantial rebate I believe due to the two ductless units - which I appreciate. as expected, the Robison team has been extremely professional, efficient, courteous and neat. these folks know what they are doing and it a pleasure, as usual, working w them and having them in my house. they work well as a team and show a lot of respect for each other. they are excellent representatives of the Robison brand. earlier post: i have been a robison customer for about 18 years and they continue to provide outstanding service and high quality products. you get what you pay for - as they say. all of the service people i deal with - phone, on-line or in my home - are professional, knowledgeable, courteous, efficient, and when on a service callin my home very respectful of keeping things clean like floors. they explain everything in plain english so somewhat complex issues are easy to understand. initially they installed the "system 2000" oil burner. the service team was experienced (average 25 years w robison) and incredibly knowledgeable. they did a great job and, i believe as part of their QC, sent someone back to my house to make sure i was satisfied and that the install was proper. as usual, superb service and knowledgeable staff. could not be more satisfied with everything they have done for me. all of my interactions w phone staff and field staff have been excellent. they stand by their products and i very much appreciate that. on the coldest day of this past winter - 4 degrees - the thermostat shorted out at about 9:00 on a saturday night and by 11:00 it was about 50 degrees in the house. i called for service and the service rep showed up at 3:00am (i was given this time frame re his arrival) on sunday and swapped thermostats to solve the problem. a real lifesaver as the temp was dropping by the minute. thank you, robison.

    Arctic Mechanical

    Arctic Mechanical

    3.8
    (42 reviews)

    I am very pleased with my experience working with Brian and the professional installers at Arctic…read moreMechanical Heating and Cooling. Everyone was courteous and knowledgeable. My hardworking 23 year old Lennox central air system had to be replaced. Brian helped plan a new central air system with a split Lennox unit in a different part of my house. The total price tag looked even better when I received a cash card from Costco. It was a good investment. My house is more comfortable now with my new efficient system. Moreover, my energy bill is 32% less than last summer!

    Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

    Essential Plumbing & Heating - plumbing - Updated August 2026

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