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    Essence Custom Upholstery

    5.0 (1 review)
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    Services - Essence Custom Upholstery

    Furniture repair

    Furniture reupholstering

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    10 years ago

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    Furniture & Repairs

    Furniture & Repairs

    (536 reviews)

    Chatsworth

    This review is for the quality of service even though we decided to go another direction and…read morereplace an old vinyl recliner instead of repair. I reached out to Furniture & Repairs for a couple or recliners that my grandmother needed repaired. They were quick with a response through Yelp and even followed up with me directly before reaching out to my grandmother. Not only were they thorough in explaining the estimate and repair process, they followed up multiple times to try and schedule an appointment -- only wish grandma would have put in her hearing aids a little sooner to answer their calls! Ultimately, she decided that purchasing a new vinyl recliner might be more frugal but is looking forward to having them come out and repair a leather recliner once she's got her new furniture delivered. Very satisfied with their professionalism and genuine kindness towards my almost 90 year young grandmother. Thanks guys.

    Furniture and Repairs in Chatsworth CA repaired my sagging 20+ year old imported Italian leather…read morecouch with a broken frame and it looks almost like new! They were prompt in their response, reasonably priced and finished on time as promised. They repaired the frame and webbing, and replaced the foam cushions. My couch and chair are unique and I am now able to keep the theme and style of my den intact. I am grateful to the expert team at Furniture and Repairs, and I would definitely recommend them and use their service again if needed. Thank you so much, Furniture and Repairs!!

    Chimo’s Upholstery

    Chimo’s Upholstery

    (92 reviews)

    Mid-Wilshire

    This is a long overdue review for Chimo's! I have two couches that I bought after college second…read morehand. After over 10 years of owning them, the fabric on my sofa bed started to fall apart, because it was never meant to be used as a daily couch, and the other sofa looked worse for wear with bad microfiber fabric and damaged cushions/edging. I reached out to Chimos in Nov '24 and Joselyn came to my home and gave me an estimate based on my choice of fabric and some recommendations to help improve the function of the couch. To my surprise, they were able to pick it up later that same day to get started. It took a little under 4 weeks and I was thrilled with the final result. It's been over a year and it hardly seems like it's been sat on, even though it's my main couch. I was so happy at the quality of the job, that I reached out to Joselyn a month later asking if she could come and give me an estimate for the 2nd sofa. This one was not just a straight reupholster, I asked if they could re-design the sofa itself, by incorporating some padding on the arms, changing the foam to be more comfortable, adding legs, and fixing some of the frame so it could look similar to the first one. Again, they were able to pick it up the same day, and even though there were more changes, it took half as long as the first one, and they delivered it promptly. Their team who picked up and dropped off was also very professional, and they were so kind about having to carry both couches up and down the stairs to my apartment, since my building doesn't have an elevator. Overall, I am so so happy with both couches; they now look like a sibling set. Reupholstering is definitely pricey, and I had to save up for it but I'm thrilled with the quality of the work and now I know these will last years more. If I ever have a need to get anything else reupholstered, I'll definitely be calling Chimo's again. ¡Gracias Joselyn y el equipo de Chimo's!

    Great work and on time. They are very decent, great price and professionals. I definitely recommend…read morethem.

    Cane & Basket Supply

    Cane & Basket Supply

    (40 reviews)

    $$

    Mid-Wilshire

    Most excellent service never made a mistake. Served me for six years and weekly order wonderful…read morepeople.

    I have never ever left anything but good reviews on here, but the experience I just had with Cane &…read moreBasket Supply left me feeling genuinely taken advantage of and insulted. I brought two cane cesca style chairs to this place for a repair quote on January 5th. When I arrived, Susan and Fred quoted me approximately $85-90/chair, they also volunteered that they would even polish the legs where the chrome was rusting. The quoted timeline was approx. 2 weeks. Sounds great! Next step they said would be a follow up call in one week with an exact quote once their guy was back in and could look at them. No call. I followed up myself two weeks later, and was told it would be an additional 2 weeks. No quote yet. Ok, no problem, I said. They must be busy. 6 weeks later, still no call. I followed up again on 2/13 and was finally given a quote - $400 - over double the original quoted price. I pointed this out to Susan on the phone and her verbatim response was "I'm sorry numbers are confusing." I swear to god lol. They came down to $300 all-in after seeing I was clearly unhappy with the price gouging, but that is still $100 over their original quote! When I went to pick up the chairs - first, the legs were not polished as Susan and Fred originally promised. Their demeanor, including Everado, was instantly hostile as they snickered at me despite the fact that I was nothing but polite. I wanted to say "What is going on here? How old are you and what makes you think it's ok to treat someone, let alone a customer like this?" I'm the youngest person of the three of them by about 30 years probably and they were acting like poorly behaved children. Maybe they felt they could get away with treating me like this because of my age? A final slap in the face, when I went to pay, I asked if they took credit card, to which they said "yes, but it will charge us a fee." Ok, I said, fine with me. Everado then insisted that I pay via Zelle or cash, despite them admitting to having the capability to take credit card. The message essentially being "yes, we take credit card, but not for you". If there's another place that does this in LA, I'd say go there. The work they do is fine, even good, but save yourself the pain of having to deal with these grown up children.

    Essence Custom Upholstery - reupholstery - Updated May 2026

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