My recent visits (tooth extraction and scaling) to Academy was surprisingly pleasant for someone…read morewho has a needle phobia. They did everything they could to make my visit comfortable, pleasant and pain-free. I would recommend anybody to try this dentist. My hygienist name is Natalie and she's just awesome!

I cannot say enough good things about Academy Dental in particular Dr. Stakiw. She listened and…read moretook seriously my complaints of over one year. She promptly sent me to an endodontist. I am grateful as the follow up not only affected my teeth but my sinuses.

Well, when I don't sleep in, or mistakingly forget my appointment, which I've done far too many…read moretimes at Elements Dental. I feel badly for that, but unfortunately every day now is Saturday and I don't wear a watch, but still that is no excuse. Type of care - I always have dental work performed at Element Dental. They don't sell glasses, unless of course they're from the lost and found however I've yet to find a pair that has my prescription lol, so yes dental work is what I have done at my dentist office. Care and quality, second to none. I've never felt more comfortable, respected and didn't feel like I was someone that just had to go in and pay a lot of money to have an extravagant cleaning. Most dental offices, you feel like you're on conveyor belts of would you like this, would you like, record show you're due for x-rays, you have already used all of your units this year and we're only halfway through it, so everything will cost you out-of-pocket from now on! How would you like to pay today? Ok and that's just in the dentist chair, wait until you get to the reception How would you like to pay today sir, debit card, credit card or cash, no checks, please. In all seriousness elements dental in my experience in the three years, I have been going there, are second to none. I'm very happy that I came across when Idid. My previous dentist was retiring and did not think it was necessary for someone of my age or as he put it, "people our age, should be grateful, we have our original teeth in" lol. I wanted my three chipped teeth bonded, and thus is how I came upon Elements Dental. So, not to name anyone in particular, gratitude goes to the entire office, the dentist, the hygienist, the office staff, they have all been fantastic! These days it's a real treat to go to the dentist. PS, it doesn't hurt to bribe them with dessert treats every now and then either. Haha Don Coulson

I am a visitor in Victoria, on vacation, with 4 weeks remaining. Whilst on vacation I have…read moreexperienced a dental emergency. Frantically calling all of the Dentists on the map, When contacting the office I was sent to voicemail (where I was afraid of a delayed response) left a message with Elements staff wherein I described my situation. Within in 1/2 hour I received a call back that the staff had a cancellation and I could receive exam and subsequent treatment just 4 hours later. I am now back at our accommodations where the numbing has worn off. My pain, after nearly a week trying to hide it, has gone from 11 out of 10 to I still haven't taken the recommended acetometaphin or naproxin sodium. I know I will I just don't want to until absolutely need too. Dr. Evans and Dental Asst. Kim were very in tune with everything. From my fears to my expectations. In addition they assured me that they could get me through the procedure today. The team skill displayed during the procedure was very very good. No communication necessary when 2 thoroughly professional clinicians practice their craft. I'm not sure they talked at all during the procedure and I was wide awake. Kim kept me informed of everything during the procedure before it happened. I was impressed at how the Dr. Evans allowed me to feed off of his Assistant's energy as she was extremely positive and upbeat from greeting to goodbye. It was also very reassuring that he had no need to interrupt or correct his Assistant at any time. A testimony to the hours they've spent working together I'm sure. They are an exceptional team. The type of care was genuine and compassionate. So far the quality of the care has been exceptional. And I wouldn't have had the procedure performed if it hadn't been for the wonderful people at the reception staff who immediately filled in an opening with me. My son lives here in Victoria and I will be recommending that he go to elements dental with his family. In summation I could not give this office a higher recommendation. As extreme as my situation was the single most notable takeaway from this office was their compassion, from the phone call to the doctor, to the receptionist whom originally helped with her callback and heard I was checking out, came to ask "If everything had gone OK." If you're really afraid of the dentist. If you're in pain from dentistry that needs repair. If you want to be treated with compassion and care, true care, make an appointment at Elements and asked to be in the care of Dental Assistant Kim and Dr. Evans. My recommendation comes with its highest regard. PS ..... still no real rush to medicate with OTC pain meds. So thankful!

Being new to Sidney and not having a dentist I picked Seaside Dental out of the phone book and I am…read moreso happy that I got a wonderful office. I had a tooth infection and the receptionist managed to get me in just hours after I called, how lucky was that. Since then it has been over a year and I am still going to see them. They text me a reminder when my appointment is due, always greet me with a smile, some friendly chit chat and best of all they are kind, caring, thoughtful, thorough and very professional. I highly recommend anyone looking for a dental clinic in the Sidney area to give them a call, you won't be disappointed! Thankful patient Kathrene

They fixed my tooth ache in an hour. I'd recommend this dentist to anyone that is looking for…read morequality and professional care.

Very professional staff. Good follow up. Was able to schedule a root canal within the same day!…read moreWould recommend their team!

I went to this dental centre roughly 5 years ago and had a great experience but moved out of town…read more This April 2018 I was back in the market for a dentist that could handle my dental phobia so I booked an appointment for a consultation. I had a problem with two teeth beside each other Dr. Dhillon told me I would need 2 root canals. I made an appointment to come back to have that just before I went away to Mexico with four friends on a trip we've been planning for a whole year. I went in on the day before I flew out with them to what I thought was a root canal. fast forward to my 10 day vacation and I could hardly eat I couldn't shut my mouth my teeth were so sore I was on yoghurt soft foods mashed potatoes in a five-star luxury villa with Butler and access to 10 incredible fine dining experiences. I couldn't understand why my teeth hurt so much. After struggling through 10 days in pain and missing a lot of fun I returned home and called the dentist to make an appointment why I was hurting? I went in and asked the Dentist why my teeth were hurting so badly and he simply said oh I just did two giant fillings I didn't do a root canal. I was absolutely livid I just spent $5000 for a 10 day trip on a once-in-a-lifetime girls trip with the ladies I've known for 20+ years and because of his misinformation to me I suffered. He asked me to book a return appointment to get the work done and put me on antibiotics again and as I was leaving I was advised I'd have to pay I have the consultation fee I was absolutely flabbergasted I'd been there for 15 minutes and this was a problem that he had not directly fixed resulting in my trip being impacted. I wasn't going to go back but because I sent an email ( as I wanted everything written down) saying I was frustrated why was I being charged I then got a quick response saying oh sorry misunderstanding you don't owe anything no kidding! The office Manager asked if they could make it right so I agreed to go in to have the work done. I went in to get my two teeth fixed and he said he would put a crown on one and he would fix the other with a temporary filling. Only one week later my tooth cracked in half the filling fell out and I was beyond frustrated. When I called my insurance company to ask if I could go to a different dentist they told me that he had billed for a root canal which he never did they also told me that according to the BC dental guidelines sedation is normally charged at a rate of $55 and he had submitted $255 for me. The experience from five years ago to this experience are night and day I literally felt like I was supporting his car payment for the month and that his attitude has completely changed and he seemed less communicative than he'd been before. it shouldn't be up to me to have to guess which he's done! he should be telling me directly and precisely what services he's given me. Today my tooth cracked completely in half and fell out. thank God I've got an appointment with a new dentist for two days from now. Do not go here!!! over billing, price gouging,And lack of professional conduct utterly disappointed

No one should go to this Dentist. He will take bunch of x-rays and pictures more than you need and…read moreinsurance coverage. He will make you watch video how to brush and floss for 7mins, charges $39 even I asked not to watch. He forced me to watch and charge. He did cheated hygiene job which not clean, coffee stain are still there. He told me he had few cancellations, so he sent his hygienists home for the day, so he is the one doing everything. do you think I believed that? End it up I had to pay double than normal I pay.

Was recommended to him from my specialist. Met with Dr Louie and he was very pleasant and I…read morefollowed thru with the crown procedure with Dr Louise. When I went back to get my teeth cleaned the hygienist came and got me 10 mins late and took her time cleaning my teeth and was even sharping her tools for 5 mins and after my hour appointment she advised me that she could only do the upper of cleaning my teeth she wanted me to come back to do the bottoms. I was very upset and when I asked the receptionist if this is going to cost me more money. The receptionist advised me I have used my allotment for this year so "yes". They wanted me to book another appointment and I refused. The receptionist advised me if I didn't do it then I could be waiting a while before next spot is availible. I advised her I probably would not be coming back. About an hour after I left I received a call from Dr Louie and he wanted to know what happened. I told him and he apologized and said he would look after it. I thanked him but I could not get up the nerve to go back to the hygienist.

I finally found a awesome dentist here in Victoria. I have had major fears of going to the dentist…read moreto the point where I wait too long and have lost teeth over it. I recently discovered a dentist in the Cook Street village. The staff is so friendly and kind. The dentist was amazing and gentle. He answered every question I had. I didn't feel rushed. I had my first appointment for a filling today of course, as always I was anxious about the needle. Well, the needle was done and over with literally painless. I really do mean that it was painless. He was so gentle and did such a good job. You saved a tooth that I was almost 100% sure he was going to tell me I would need to have it pulled out, he saved it. Thank you. I will be keeping this Dentist for the rest of my life. Thank you

Great dentist, staff and easy location with free parking in back. Happy to have found!read more

The atmosphere in this office is such a breath of fresh air! Staff is always smiling and greeting…read moreyou, my hygienist was so gentle I honestly didn't feel nothing and I have bad sensitivity. My dentist is wonderful with me as I suffer from dental anxiety when visiting even a dentist office, here my anxiety is a max a one other then that it's a zero! They also take such care with me with all the dental stuff used that can cause my GI medical issue to go off. I have yet to have a bad experience between a cleaning, fillings and a crown replacement. Thank you and keep up the wonderful job and atmosphere!