I have gone to Dr. Agnello at Healthy Families for over 30 years. She is an incredible doctor and…read morethe best I have ever found. She has sent me to countless specialists for my ailments and they have never changed the regime she put me on. She is thorough and well researched. I feel comforted and blessed that I have such an excellent doctor.

It's impossible to get a hold of the actual office by phone. And subpar interactions.read more

they are great here ! LOTS of smiling faces these people like their jobs ! the safety sitters that…read morethey provide are attentive and personable and very nice even to the not so great patients LOL ! the place is super clean ( !) and there are the waterless hand wash dispensers at every patients room door and in the halls they are EVERYWHERE ! the cafeteria was pretty big and had a lot of variety of food ( tho a little bland sometimes )

Not to bad of place had surgery there staff was great everyone was very helpful both with me and my…read morefamily.

I came to the we at 1:57 sat in the waiting room until 9:20 when I finally asked what was going on…read moreand I was told I had been discharged by hours ago! Never saw a doctor had X-rays done around 4p. Now I'm starting the process all over again, if I could walk I would have left hours ago!

Hamot needs to read this article on medical ethics below…read more . My relative went there with a horrible toothache and a proven history of past heart attacks. He was in agony due to a toothache and is not supposed to take aleve due to kidney issues Tylenol won't touch the pain for him he knows this. Aleve and ibuprofen are jokes for tooth aches and he is supposed to avoid them I am sure you are good people and mean well but your actions and policies are cruel and they don't have to be . He has no idea how long it might take to see the dentist he just realized this is acute. He already tried to tough it out with over the counter meds but at first he came here not due to pain but in fear he was having a heart attack. But as he sat here the pain got unbearavble. He is over 60 and rarely visits the ER and only does for heart issues and you could easily see that he never asked for pain meridine at the ER in the past. This time he did - --- he pointed out he slept 3 hours last night. THis is an elderly patient who has had cardiac issues has a medical history locally online and they could validate the cause of his pain. it was more than just the tooth. the first dr was very nice and was going to help find something which by the way he only asked for nerve medicine as it had helped i the past. Teeth are part of your neurological system and surely there is some nonaddictive pain medicine you can find for teeth if that is the concern. The second dr said just use aleve which is not sufficient! --watch wanda sykes on ibuprofen. We had just come back from a show and it was a weekend. We left tht show at inter issue due to his pain shooting in his face. He also had a high 175/101 blood pressure which was because of the pain! this is just cruelty on wheels. You are so busy trying to avoid drug shoppers--who would show a history of tons of visits to the ER etc etc --that you deny empathy and compassion to those who need it the most. You could have seen that he literally had a broken bone months ago but did not ask for special pain medicine. But now he was in agony and he is a cardiac patient and I am beside myself seeing him suffer for no reason at all. Please read this on the ethics of pain management. You could have just given him a few days worth. But now he is suffering greatly. https://journalofethics.ama-assn.org/article/why-must-pain-patients-be-found-deserving-treatment/2008-01 everyone there was very nice and cordial. But you didn't give him the dignity to get the simple treatment he needed --you could have done it and you didn't. We are leaving upmc medical plan and may never go to hamot med center again. You easily should be able to see the history and figure out who is actually in pain. But hamot doesn't care enough about patient suffering to figure out a protocol to give them pain medicine that is just and compassionate . Are you a football coach telling people to just bear the pain like they are competing for some tough guy award or a compassionate doctor? get some counseling this was cruel. Read the ethics article by the AMA on this topic There are many studies showing that Tylenol does not work AT all for many people based on genetics .

I would never want to see another doctor. Dr. Mccallister listens. I'm not a big fan of…read morepharmaceuticals aside from those that are necessary, if I tried the natural route already. He always has a natural suggestion for me and I never feel like I'm having pills pushed on me. My health has been much better under his care than other doctors. My horomones are balanced, vitamin levels are good, BP is fantastic, heart rate is good, and my glucose is at a good rate as well.

Doc is the absolute best there is!! His only struggle is the busy-ness of his practice due to his…read moreexcellent reputation!! We love him, all 6 of our family members see him. He has truly become FAMILY