Many years ago I saw dr Tosoni when she only had the clinic in Orleans , I wanted the veins in my…read morechin either reduced or removed. Tbh she added others got rid of a tiny bit, so I came out .. not ahead , but my pocket book was lighter. I wasn't impressed, and just a note , to the cool sculpting issue. Most credible dermatologists will tell you that cool sculpting does nothing. Cellulite is a largely genetic and is a very deep layer of the dermis so nothing is going to get at it. The photos that are on her page are HIGHLY misleading.

I like the staff here. They are very kind of professional. I did pay $1,000 for the CoolSculpting…read moretreatment for my double chin and have absolutely zero results. I had wanted the belKyra treatment but they did not have the needed equipment for it and convince me that the CoolSculpting would be effective. It was not. Save your money

Exceptional service! Just had botox done by Nurse Amy. She is incredible. I have been doing…read moreinjections for years and I am very picky. Amy was phenomenal! Medispa Orleans is your one-stop-shop for all your beauty needs!

From the owner: Why We’re Different over 400+ 5-STAR Reviews show we do our very best!…read moreAt MediSPA Orleans, we believe skincare is more than a treatment—it’s a transformation. What makes us unique is the perfect balance we deliver between medical-grade expertise and a luxurious spa experience. Every client is treated with a personalized approach, blending advanced cosmetic treatments like Botox, Dermal Fillers, PRP, and CoolSculpting with relaxing Facials, Pedicures, and, of course, advanced Laser Hair Removal services. We stand out because we don’t just provide services—we create results that are safe, natural, and confidence-boosting. With a team that is passionate about skin health and beauty, our spa offers a space where clients feel empowered, educated, and cared for every step of the way. Your Skin ~ OUR PASSION!

I had Botox with Dr. Michon and everything was well taken care of. During the consultation, Dr…read more Michon understood my needs and proposed various solution according to my budget. I'm extremely pleased with the results and my overall experience at Project Skin MD (Ottawa Skin clinic).

Very much about the upsell. I was going semi regularly when they first moved. Since the pandemic…read moreI could not get the treatment I asked for. I ended up haven't 3 visits and never did what I originally asked for (YAG treatment)

I got my makeup done here for prom, and I walked out looking like a clown. My makeup looked like it…read morehad been done by a 12 year old child, and this lady told me she had been doing makeup for 15 years (or 20, I can't remember). I asked her to contour my face, and she said she couldn't because my acne would show. I have never had this problem before and it was honestly funny how she blamed her lack of skills on my face. And I realized later on she did not highlight me at all. This lady told me not to worry about how my makeup looked and to trust her... claiming things I've never heard of before such as 'I only blend all at the end' which might I add, had my eyeshadow looking like I got punched in the face. She also said that she concealed before foundation, and she didn't use different shades to highlight my under eyes. I had huge bags under my eyes, and when I asked her to fix it all she did was apply powder that did nothing. I also asked her beforehand to do eyeliner, and she told me that it would not show under my false eyelashes ? Then she said she would show me what it was before and then add come if I wanted to. That never happened, instead she drew a thick uneven line along my eyelashes to hide the glue, and it made my eyes look small and frumpy. This lady had no idea what it means to highlight the good parts of a face (contour, conceal lighter, make eyes look bigger and actual highlighter) and she did a bad job at covering my acne. I walked out looking washed out, unblended and so unflattering. It was so horrible I had to remove all of it, and redo it myself before prom. It looked 10000% better, and I am nowhere near a professional. She made me look like an absolute clown. The lady was nice but lacked technique, and she told a regular customer that she would be done in 10 seconds right before asking me how everything was. I felt pressured into saying it was fine, but when I got in the car I took a better look and saw all the things she messed up on. I regret paying 84$ for this look that honestly made me look like a run down prostitute, and the fact that the company's makeup artist was okay with sending someone off like this really reflects on the business. Absolutely horrible and I wouldn't recommend to anyone to get their makeup done here. These are photos I took less than 2 minutes after leaving. What a mess.

I love Caryl Baker! The service is excellent! I switched from a spa to Caryl Baker. I had eyebrow…read morewax, waxing, and lash services. They topped up my make up so I looked great when I left. I have to say that I was so impressed with how kind and helpful they are. Their appointments are on time and there is a relaxed friendly vibe.

I'm thrilled that Sephora opened a location in Orleans where my parents live. It's much less busy…read morethat the one in Bayshore Mall or at the Rideau Centre. This location is similar to the others except it's a free-standing store in a plaza, while the other 2 aforementioned locations are inside enclosed shopping malls. Staff are friendly. I love shopping the miniatures section. They are good for travel or for trying out a product before committing to the full-sized. Prices are high but once in a while they do have sales. Lots of free parking in the plaza.

This is a new Sephora location located off Innes Road, it's conveniently located around a strip…read moremall and has plenty of parking. I've been here a few times and I find not only the location extremely convenient because it's got easy parking but the staff at this location is a lot nicer than the other Sephora locations. The staff here is a lot more friendly and willing to help. The only downside about this location is it is quite small so the amount of stock isn't too much however you can also order online and just pick it up at this location to.

I have been a regular customer at Hand and Stone for the last year and I have had only pleasant…read moreexperiences. I first booked a massage here after getting a recommendation from a friend. I have had 3 massages with Jessica and have been extremely happy with the service every time. For an extra charge you can have lavender added to the massage lotion and I love leaving with the delicate smell of lavender. I have purchased the eyebrow package and Alex is the aesthetician that I have booked with. Alex is knowledgeable, friendly and professional. I would recommend her to my closest friends. I have a facial booked with her next month and I can't wait! The spa is clean, beautifully decorated, they have tea in the waiting room for before and after your appointment and the front desk staff are friendly with excellent customer service. They call you in advance of your appointment and I also get email reminders. For the massages I have had to book them one month in advance and during the December it was difficult to get an appointment but now I know to book sooner. They have membership options but I have purchased the 6 massage package and the 5 eyebrow waxing package and I find the prices to be reasonable. Great business if you are looking for a one stop shop for massages, facials and waxing!

They offer couples massage in the same room ! What a nice way to spice up your love life!…read more They offered (optional)warmed/heated beds and heated blanket if needed. I am always cold, so this was such a lovely little treat! And no extra cost. 5$ extra for aromatherapy, which was nice. Was it worth 5$? Kind of. I felt the masseuse ( male) did a really good job. Thorough. I felt he was trying to fix knots as opposed to just rubbing for relaxation. Which was what I wanted! He also explained which areas need to be stretched more often etc. This was important to me; I want to know how to improve my aches. Not just pay someone and then leave . I felt more educated after I spoke to him about my problem areas. The receptionist was also very nice. Professional. Informative and helpful. I will return !

One of best hairdressing establishments in Ottawa…read more The service here is wonderful because the staff trim and do your hair very nicely and they can even style it after the haircut. I also enjoyed when they washed my hair and put conditioner in it. The vibe at this location is a nice medium size hairdressing establishment. It is also very nice and clean and comfortable on the inside of the establishment. The price for the haircut here is reasonable considering all that you will get with the haircut. For the reasons I have stated in this review, I highly encourage and recommend that you visit this establishment due to the excellent service and excellent quality and excellent vibe and for the excellent prices.

I'm commenting because the same situation described in an earlier post happened to me almost…read moreidentically. As a new patient, I booked an appointment online using a platform that clearly stated the appointment was not confirmed until approved by the clinic. After booking, I never received a confirmation, so I reasonably assumed the appointment had not gone through. Weeks later, I was contacted and informed that I had missed an appointment and would be charged a no‑show fee. I later discovered that both a confirmation email and a reminder email sent prior to the appointment had gone to my junk folder. To add to the confusion, I was also told that the system indicated I had clicked an unsubscribe link and opted out of communications, which I did not do. I only became aware of the emails after finding them in my junk folder. This further underscores how unreliable and unclear the communication process is. This highlights a systemic issue with the appointment platform that needs to be addressed to prevent missed appointments and no‑shows. I understand that the clinic has clear policies in place, and I appreciate that they attempted to offer the remainder of my appointment time before applying the fee. However, the platform does not provide fail‑safe, transparent communication for confirmed appointments--particularly for new patients. Until the system is improved to include explicit confirmation, redundant notifications, and clearer appointment status tracking, situations like this will continue to occur. Charging patients for failures stemming from the booking and communication system reflects poorly on the business. Unfortunately, as a result of this experience, I will be looking elsewhere in Orléans for a new massage clinic.

Always very clean and quiet, with courteous receptionists to welcome me as I walk in. I try to see…read moreShannon if she is available. She has massaged me a few times and respects that I like to be quiet during my appointments. She has also learned that I have a high pain tolerance and isn't shy about really getting in there to loosen my knots, but always makes sure to check I am still okay with the pressure. I leave every appointment feeling sore (no pain, no gain!), but knowing that Shannon did everything in her power to help with my tense muscles.