Rude, customer service. As a business, they should place people with good communication skills and friendly or positive attitude especially as their secretaries or anyone who will be answering calls.
The apartment complex where I live made a mistake and called the escalera co. to tow my car. I called in to inquire about it. The lady who answered was very rude, she yelled and gave such an aggravated response because she had to repeat herself...I could not hear well due to the rain. Not only that, but also she was mumbling, I guess because it was 7 am...A bit too early for her... FYI, next time, if it isn't your working hours, please let the answering machine pick up, no need to give off attitude over the phone, it would have been more pleasant to talk to the machine. read more