If you need an insurance broker, I would HIGHLY recommend this company. I have never been…read moredisappointed with their service and they have saved me thousands of dollars. They're also a pleasure to talk to.

From the owner: Hall Insurance Agency has offered all lines of insurance in Texas since early 2000. We are a family…read moreowned and operated full service insurance brokerage focusing on superior customer service. More information about independent insurance agencies: Independent insurance agents don't work for just one company, and that means better choices for you. Like a personal shopper comparing rates and coverage, they can quote multiple insurance companies to make sure you are getting a great rate. Agents can offer: Full Line of Products - including auto, motorcycle and ATV, commercial and business, RV, boat, personal umbrella, and home. Affordable Solutions. Exceptional Claims Service. Expert Advice - Independent agents are insurance experts. They're ready with personal service, free quotes, price comparisons, advice about coverage options, and help with all your insurance needs.

In January we were contacted by Eloy Leal-State Farm & asked to pay $42.96 3 weeks after making our…read moreregular payment because there was an error & we were short. found it odd but paid it. Insurance almost doubled the next month in February. We called to ask why & was told it was a state wide increase. We again paid our bill. The following month in March we were hit with an additional almost $500 on top of the almost doubled payment from the previous month. We were told it was because we had missed a payment in November (5 month earlier?) This made no sense as we were contacted in January about an a ledged shortage already & the fact that we would have been cancelled most certainly. We paid it anyway. Now in April, we got another bill for $500 over the regular amount. called in, was told it was because we didn't have a vehicle added & it was back payment. I had my policy in hand & informed them this vehicle was insured since November 2023. They responded "oh yeah i see that" then proceed to tell me they will see what else it is, as if they are digging for a reason. They then tell me it was because I missed December & January's payments. I told them once again this wasn't true & that i had bank statements to prove it. I was told to bring the bank statements to them in person to "see" what they can do. This is massively incompetent & unprofessional. Shop around, even if you don't save any money, it is worth it to not deal with the train wreck that is Eloy Leal state farm. by the way- I am a 15 yr customer with these people & this is how i am treated.

I had to deal with Eloy Leal when a client of his rear ended me. After finding out his client's…read moreinsurance was expired, I then began searching my options. I was lucky enough that his client made a payment reinstating his status as an insured driver. When I called to make my claim, I spoke to Eloy Leal himself. He was rude, impatient, and at one point in the conversation when I was remember details of the event declared, "Hey come on man, I don't have all day!" He then explained how he's busy with many other things. He expressed that he would rather myself be "more quick than accurate" with the details of the crash. He lacks professionalism, patience, diligence, and is a very poor representative of State Farm.

Lance Hansen is by far the best insurance agent I have ever dealt with!…read moreMatter of fact, he is actually one of the nicest young men we have ever met! If you ever need someone to help you and provide you with the most genuine care and concern, you must contact Lance! You will not be disappointed!!!! He is very responsive and has over the top customer service skills!!! There are not enough good adjectives to describe Lance! HIGHLY RECOMMEND HIM!!!!!!!!!!!!!!!!!!!!! 10++++++++++++++++

From the owner: Healthcare in America is everchanging. As experienced health and life insurance agents, we know how…read moreconfusing it can be to clients. With our help, you can better navigate the process! We are committed to providing our clients with some of the best services at competitive rates. You will speak directly to a life and Medicare insurance agent to learn more about your options when you reach out. We are a personable and reliable team, ready to help you with your insurance needs.

From first contact with this office it was a good experience. Beth was very pleasant and helpful…read morewith getting the quotes to us in a timely manner. Very friendly and personable. Matt and Beth were able save us approximately $100 a month. I would definitely recommend this office to anyone. Thanks for all your help!

I started a policy online, couple days later I had questions and Matt was very quick with…read moreresponding to my email! Beth is also very helpful:)

I have known Jo Ann for 10+ years and she is amazing to work with. When we had a tornado in April…read more2026 and was very pleased that we were properly covered. We received immediate help and our claim was paid quickly. As the claim progressed, we had continued support from our agent's office & the State Farm catastrophe team.

A big thanks to Jo Ann for all of the amazing help and insight in to my policies. She made…read moreeverything easy to understand and spent as much time as I needed making sure I was clear on every thing before she let me go. Customer service like this is why good companies thrive in good and bad times. Hats off to you Jo Ann thanks for all you do!

My favorite insurance company by far. Leo, Amy, Nina, and Sean are so incredibly helpful all the…read moretime. We've been using this group for over 5 years and won't switch.

Sean has been my agent since 1998 and has always been phenomenal. He has always taken care of my…read moreneeds very efficiently and has always kept my best interests at heart.

Today I had called several insurance companies to get quotes , they were all so time consuming and…read moreat the end , very costly . Thankfully I called these guys , Phillip was very helpful and fast. Got me my quote and new policy done in 15 mins ! Saved me time , and money ! Highly recommend them

Great customer service and they take the time to explain insurance and the best home policy you can…read morebuy on the market! The staff is very friendly and willing to serve you with all your needs!

Submitted hail claims for both vehicles and the roof of our house in Keller. Shyanne was awesome!…read more She provided fantastic customer service and answered all of our questions promptly. I'd highly recommend this office!

Great staff and exceptional service! I've had Chadwick Haynes as my insurance agent for years and I…read morehave ZERO complaints. Christina and Dede are wonderful and Mr. Haynes is lucky to have them on his staff. I will continue with them for years to come. Thank you for the service you've provided throughout the years!

Hail storm hit our home in Keller on a Friday, Saturday claims were in. Auto repair business…read moreassigned, car taken in and was totaled. Sunday did my on line shopping, Monday had my new car. In less than 30 days new roof, all repair's completed. Because I used a class 4 shingle and ridge vents, my annual payment dropped by over $800. Aaron and team put their best foot forward and ran the entire race with me.

I have been in business with Mr Reeves since moving to Texas over three years ago. And while three…read moreyears isn't all that long, i do believe I've shown some loyalty as a customer. I've never been late on a payment, as i opted for automatic payments to receive the discount. Several times now I've been shocked by the amount debited to my account. When i call this office for an explanation there is always something such as "a multiple car discount was removed from your account" (which i haven't had multiple cars on my account for over two years, and this excuse has been used twice already when payments jumped drastically) or there's been an adjustment to your premium due to this reason or another. I've never been given a heads up there will be higher payments. I've been told several times that an initial higher payment was taken out, but the next few will be lower, only to be surprised again the following month. The only reason i haven't changed insurance companies yet is because i have enjoyed the coverage and i hate changing companies, as i prefer a long-standing business relationship. Unfortunately, Mr. Reeves seems to not care about this at all and offers no help and no understanding how some people live on a budget despite multiple attempts and pleas to have him provide a more stable payment routine. I am extremely disappointed with this business and it is not at all what i knew of state farm businesses in previous states I've lived in.

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!