The front office help is below sub-par, she is rude, uncaring and mean. I skipped my last appt after a hip replacement because of her bullshit. When you show up she tells you: you don't have an appt, we don't take your insurance, your deductible is $50 and it's $15, it said so on my ins card. I even heard her tell an older woman that Dr Erickson did not do her knee replacment, she was not in the system. However, she has pleanty of time to get on the phone and converse with her husband & kids. I guess what they say is true: a warm stupid body is better than no help. I don't think we will be back. Dr Erickson is great, Eric is great, but I'm not going to subject myself to this abuse. read more