Very sweet. She listens to you and is upfront and honest. Very tactful. Shes amazing. Looking…read moreforward to this venture withViktoria.

Melissa was great to work with ! Very attentive to renters, while still respecting the owners…read moreproperty. I can tell that she gives a lot of her free/personal/family time, in support of her clients.

We used Pineland Realty to manage our property for 3 years with minimal issues during that time…read more When we decided to sell we listed with Melissa for ease since we were out of state and she was already managing the property. Worst decision ever. She gave us very little information about showings like how many we had or if any were scheduled for future. We had to reach out to her to get any updates, and even at that the updates were lacking. We accepted our first offer because we honestly had no faith in her and just wanted to be done with the process. We were in contact with a lawyer from that point on for closing and only heard from Melissa again if we reached out. This is not our first experience selling a home but this was very different. Communication was terrible and she didn't even clearly communicate closing date or if everything was moving along as scheduled. Fast forward to 4 months after closing...we received an email from Melissa informing us that there was an outstanding bill from 9 months prior when we owned the home. Apparently the company finally got around to billing Pineland Realty. Not once throughout the selling process did she mention that we had an outstanding bill. We had authorized her to make minor repairs without our permission while she was managing our property. This repair in particular was for resetting a garage GFCI, which is something a decent property manager should be able to troubleshoot without having to call in an electrician. Rather than eat the cost of the bill since she was the one who screwed up (also she had just made thousands of dollars in undeserved commission), she passed it on to us. So now I'm addition to being irritated by the whole situation, I'm left wondering how many "repairs" we paid for over the 3 years that could have been handled by her.

We worked with Toni at this agency & we highly recommend her. She showed us more houses than…read moreanyone else and never grew tired of our picky & indecisive tendencies. She contacted homeowners on our behalf when we had questions & was very prompt in delivering us the answers. Great attitude & friendly personality.

I have had nothing but issues with this company since I have rented a home from them. They take the…read moreside of the vendors they hire, take a long time to fix things, give you reasons of why things can't be done, spend more time worried about you not cutting the grass or trimming bushes, give you reasons of why the tenant is responsible for certain things even when issues were reported at time of move-in. I feel for any owner who entrusts this company to take care of their property and for the renter who has to deal with their poor service. Moving can not come soon enough.