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    Era Navarre Beach Agency

    1.0 (2 reviews)

    Services - Era Navarre Beach Agency

    Property management

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    6 years ago

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    8 years ago

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    ERA American Realty Rental Services - Navarre Office

    ERA American Realty Rental Services - Navarre Office

    (7 reviews)

    Not Military friendly. We used ERA to manage our rental and…read morethey chose to ignore their "agreement" and charged me almost $2000.00 cancellation penalty. The agreement said I had the choice of paying the commission fees until the renters vacated OR pay a certain percentage to the end of the agreement. They didn't give me a choice. I wouldn't recommend to anyone.

    We were trying to work with one of your recommended realtors here in the Fort Walton Beach area…read morehave had the most atrocious experience with them and their team. Leading into the process she failed to communicate effectively via email in being not responsive or "missing" emails. Then when we were willing to give her a second chance, we were in negotiations with a seller and Karen Grimmer... Our realtor... would not relay information to the other party as requested, she failed to follow up on the offer and the contractual agreement. I had to request information from her countless times before receiving it, and then she would act offended that I was getting upset with her poor performance. We ended up passing on that particular property due to roof concerns and then moved on to ask for a showing at another property... She then pawned us off to someone else named James Jones who then failed to show up at the property this morning with no call, no information. I circle back to my email and there is an email from Karen in the middle of the night saying that she contacted my lender and that we were not qualified... This is not true. I not only have the letter from earlier that week, but an email from my lender stating "happy house hunting". I have found Mrs. Grimmer extremely unprofessional, and to be a terrible representative as a realtor. She was wanting to push her sells agenda instead of looking out for our best interest.

    The Monti Group - Keller Williams Realty

    The Monti Group - Keller Williams Realty

    (4 reviews)

    Several years ago when the military relocated our family to the Florida panhandle, it was pure luck…read morethat we stumbled upon Marcia Monti as our realtor. As first-time homebuyers we had a lot of questions as we searched for a home, and Marcia and her team did a superb job helping us navigate the process and ultimately getting us into an amazing home (at the price we wanted to pay!). Fast-forward several years later, and it is once again time for us to move. There was no question; we had to have Marcia again! She got started right away and brought in a professional photographer who made our home look leaps and bounds better than any of the other listings that were out there. Interest in our home was extremely high with many showings during the first few days, and ultimately the home only remained on the market for one week (7 days!) before coming under contract for our asking price! We couldn't be happier with Marcia and her team, and I would not hesitate to tell anyone looking to buy or sell in the area to check with her first - you won't regret it!

    I can't say enough about Marcia Monte & her expertise in selling homes. I say homes, not houses…read morebecause of what it means to me, as does to most people. After 20+ years of being in my home, it was time . I had been contemplating selling my home for a year now, twice before Marcia came out, put in a lot of her time & energy, I got cold feet & backed out. A year later all it took was one phone call and Marcia was right back where we started. I have to admit I expected Marcia to be a little hesitant to take me on as a Client , for the third time. That was not the case at all. Marcia is very professional, efficient has lots of patience and always a pleasure to work with. Marcia has expertise in her field & I have no doubt it is the reason my home sold the first day on the market . Not only did my home sell, but Marcia found me a new place and everything is going smoothly. I never felt stress in wondering about what was going on because her communication skills are impeccable! There is a reason Marcia Monte is always one of the Top Realtors in Sales in her Market. If you are in the market to buy or sell, a call to Marcia Monte would be my first step ! Highly recommend. .

    Emerald Shores Realty - Who knows what this is in this toilet, but Emerald Shores Property didn't look at the house to ensure something like wasn't done to my house

    Emerald Shores Realty

    (3 reviews)

    The question at the top of this prompt says, "oh no! What could improve?"…read more My first suggestion would be to improve your attention to details. To be engaged with the property owners. To provide the level of service expected when signing up with this business. To put forth effort while representing your client.

    Immoral (and in some states illegal). They have zero vested interest in you and it truly shows…read more Imagine for a moment that you have been searching for that perfect home for months now. You know, that one house that has all the things you need AND is magically in your price range. You finally find it! You think finally it's right in front of me. You call the leasing agency and a good ole Emerald Shores Realty (ESR) agent picks up. Tells you you're the first to place an application for the place. Now you're totally stoked and the best part is; in just 2 short days there is an open house scheduled so you can go see it in person. So that weekend you go see the house and can already start visualizing how you want the house to be set up with your furniture! The following Monday you call ESR to inquire about the status of your application that you have paid to have done. You get great news! it's been approved! BUT, then they change things on you. They inform you that unfortunately since so many people are interested in the place the "Owner" has increased the rent of his property. HMM some states have a truth in advertising clause that protects you from this and simply put; in other people's minds, that is so wrong and immoral we just don't. Now comes the fun part though because you want to know if this allowed to happen. So you request all of the documentation from ESR so that you have the application that you signed in hand showing the original rent amount. Of course they immediately agree to send you everything. You hang up and a few hours later you get an unfulfilled promise. They don't send you your application back but they do send you some Frankenstein version of a lease. it shows an annual total amount that would have you paying "X" amount a month in rent (which was not what you had agreed upon because its actually lower) and then they have it broken down later in the lease that you shall pay in monthly installment the "Z" amount of rent which you also did not want because it is the higher price that you did not agree upon. Now at some point you just have to think maybe these people really just don't have their things together. Sure, maybe. But then why, again, would you want to rent from them? Now they've told you that the price went up because that's what the owner pays in mortgage too. Lets analyze that; A) owner is so dumb he forgot what he paid as a mortgage when he first had ESR list his home, B) owner is that irresponsible with his finances he didn't realize, C) They're lying, D) Owner is lying. And again; why do we want to use this agency? Now that you've talked to them over the phone they tell you they can not send you your application since it has been processed. Why you may ask; and ESR will give you a whole myriad of reasons. All of which seem more implausible and more untruthful than the last. Now this review is quite lengthy but I feel that places like this should absolutely not get any business. Also note that I made this without implicating the property, the agent(s) involved, the owner, the military member(applicant).

    Era Navarre Beach Agency - propertymgmt - Updated May 2026

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