My wife and I bought home insurance through WNY Consulting Group and we had a great experience. Our…read moreagent was Brett, and he did a fantastic job of answering all of our questions and helping us to find the right insurance policy. He was patient and thorough, and we'll definitely use WNY Consulting Group for future insurance policies.

Julie Jones is amazing. She has always kept me up to date thru my home equity process. Seemles…read moreclosing process. Highly recommend her for all loan needs.

I had to close a mortgage on a home on a specific date due to my work schedule out of state…read more Although there was plenty of time to gather the appropriate documentation, the seller's attorney was non responsive. The clock was ticking and it was likely that we would have to push off the closing to another later date which would require another cross country trip. Tracey Dickinson at Western Division Credit Union went above and beyond ( was well as Jamie from our attorneys office). They made it happen. Great work and a testament to their mission serving the membership

Fast easy process when I needed a car loan as well as quick online services such as remote check…read moredeposit and easy to use online banking.

I've been a member of the Buffalo Metropolitan fcu for over 25 years. I have been loyal,…read moreparticipated in various promotions. Paid back numerous loans over the years. Customer service used to be excellent. Unfortunately, that no longer exists. It is extremely difficult to get someone on the phone and when you request a call back it NEVER happens. They have imposed ridiculous fees on accounts. BMFCU has become equivalent to a commercial bank! Sorry to say I am looking into another Credit Union and will eventually close my accounts.

heather is the rudest, nastiest agent on the planet. i needed an insurance card for a mutual…read morecustomer (work for a dealer) and when i called she said "are you calling here to haras me?" and "why are you calling here/me?" not the best way to run a business.

I dreaded the thought of sitting down this afternoon with an agent/broker to have them sell me…read morebusiness insurance but the experience I had today at Calderone Insurance, was far from dreadful. Heather was energetic from the start and genuinely seemed interested in understanding our business, to make sure I left with a plan that fully covered what we needed it to. I appreciated that she was willing to take the time to better explain aspects that I was unsure about, but didn't eat up either of our time by over-explaining details that were already understood. Heather didn't try and up-sell me additional policies or make me feel obligated to bundle my other insurances with her, but instead offered a few suggestions on policies I should consider later on, as the business expands. I received two other quotes, from different brokers before stopping in today and both quotes were sent to me, from submitting an online form and without me actually talking with someone. While the quoted amounts weren't as bad as I thought they'd be, I felt as though it would be better to talk to someone and make sure I even knew what the heck I was needing. I was honestly willing to pay more for the insurance, just to have the peace of mind that it's correct, but here's the best part; The policy that Heather set me up with, was about 28% cheaper than the first two! I highly recommend!

Hoey group has been helping me for many years (at least 9 years now). I'm happy to have them as a…read morepart of my insurance journey.

After using Hoey for many years, and after getting only one other quote from a reliable agent and…read moreinsurance company, I now discover I am paying around 1/3 more for what looks like very minimum coverage. If I had a claim I would have been screwed. The owner is rarely there. Follow up was terrible in recent years. My advice is to shop around and look at your coverage to see if it has changed every year. Very unhappy with Hoey!

Linda from Sheila Radwan office is the best. Helpful,…read moreknowledgeable and easy to talk to. Top notch service!

I was very happy to change my Car and Home Insurance to Sheila Radwan's State Farm Ins Agency on…read moreJan 7, 2025. I spoke with Anna Campbell (at the office on Camp Rd in Hamburg, NY as a walk-in) and received great service. She explained all my coverages thoroughly and now I am updated on everything in this changing world. Very comfortable and local agency to deal with. Feeling very good and she saved me money too! They do all the work in changing from my previous company too! I am very pleased to recommend Sheila Radwan's agency for personal and professional help and service! Edward Luba, Hamburg, NY

I called before stopping in and I believe I spoke to John. He was super helpful and answered all my…read morequestions. When I went in to do the exchange the process was quick and easy. Would highly recommend.

If you need a quick exchange it could be worth it. The service is very good, I wanted $200 USD…read moreconverted to GBP. They charge a $5 fee and compared to the actual exchange rate of 0.80 it was 0.7636. I didn't compare to my bank so it's probably the difference of a few dollars but it didn't require much work. For such a small amount I'm not missing the extra $3-$5 or so but if you have more then it probably adds up. I called prior to make sure someone was available and he was very helpful on the phone and in person. Super easy to get to, it's right outside Macy's on the second level so you can either park and walk through the store or there is a side regular mall entrance directly to the side of his kiosk. In and out!

Dan and Dennis helped me with my finances. They put my CD into an annuity. Much higher rate than…read moremy CD was getting! They also put my 403B into a higher yielder plan. They always kept me in loop via zoom meetings!!!

My husband and I held our life insurance policies with Vision Financial Group for many years when…read moreour Vision rep recommended to us that we REPLACE our Mass Mutual policies with Principal policies instead. We took his advice, completed all the paperwork, and had the monthly premium automatically deducted from our bank account. Unbeknownst to us, we continued to be charged for the old Mass Mutual policies after the Principal policy charges were instituted by Vision. Then our Vision rep passed away. We contacted Vision management to request that our duplicate-policy charges be refunded, as we had canceled the Mass Mutual accounts and should not have been charged. Sam Terrazzino at Vision explained to me that this is not an unusual error, and our rep would have needed to take a second step of contacting the old policy company even after termination paperwork was submitted, which did not happen in our case. Nevertheless, Vision refuses to refund the payments for the policy we canceled. Vision is unwilling to make this right. Avoid this company.