I am not a complainer, show very little anger, and will discuss anything with others without being…read moredisrespectful. I spoke with the manager(very nice person) on Thursday June 05, 2025. I told her my son has been level 3 mastered for months. The coaches won't move him up. She changed him to level 4 classes and I scheduled 12 for the rest of the month. My wife took him today, Friday June 06, 2025, he has been wanting to ring that bell for months to finally be level 4. He goes there excited and they tell him he can not ring the bell and is still level 3. They have been telling us this for months, even after a manager moved him to level 4. He came home really sad and as a parent I was upset. I am not taking him there anymore just for more disappointment. Also, one of the coaches told my wife if she pays another $175 he can be fast tracked to level 4. What the heck!?!?! I am asking for a refund of the 12 classes he is not going to attend this month.

Very kind staff, the trainers meet with the parents for a review of the class after every class to…read moreupdate on progress or what the students needs to work on. They have patience with each student. Their classes are small, if the student doesn't understand they give the student more time to understand the step. Water is very clean but it's a little cold sometimes. Very supportive instructors.

Got a massage at the new spa area. They now offer spa services, yay! Rebecca gave me a deep tissue…read moremassage with treatment to my neck and shoulders. As a wedding photographer these areas are always tight for me. She gave me an amazing and relaxing service and i would definitely return for a longer service next time. Though, i wanted to get a facial as well, there was no one that could help me and apparently no one could get in touch with the esthetician. still waiting to hear back if i will be able to get that service while im in town- i tried on friday and on monday, though the massage was great! i think they have some kinks to work out before offering facial services to guests.... but i would definitely come back for another massage from rebecca!

I mostly use the swimming area. I have observed consistent upkeep and sanitation checks.read more

We've had such a great experience with NW kids. My son has attended camps on school breaks, swim…read morelessons and hosted/ attended bday parties here - he has a great time and always looks forward to his next visit ( which is a huge relief for a working Mom). They keep him active and the Coaches have always been friendly and willing to help. Highly recommend.

Wonderful gym lots to pick from! The gymnastics team is one of the top in south Texas!read more

San Antonio Pool Management has consistently proved to be a reliable, responsive, and professional…read moreasset for the greater San Antonio area. Doug and the team are incredibly knowledgeable and care about their customers. Their attention to detail can be seen through all their pools and through their employees. Thank you for the amazing work you do!

The Woodridge pool on Prue Rd has looked like this for days. Awful and should be embarrassing…read more We were told "the levels are fine". You judge for yourself...

Greeted at the door. Restroom is clean, AC and fans work, machines all seemed functional. First…read moreimpression is really good of this location. Not sure what anyone has to complain about.

Hours are great People are friendly and easy to get along…read morewith A perfect place to go in and get your work out without having to deal with all the extra

Nice private gym! Worth the money if you're trying to avoid an always crowded big gym like freedom…read more It's also great if you have gym intimidation or feel like people are watching you workout, never more than 10 people in here.

This company is horrible! After being a member and paying dues for over 4 years ( probably longer…read morethan 95% of the members), I had some health issues in the summer of 2019 which prevented me from going to the gym. Even though I did not take advantage of my membership for many months, I continued paying dues, hoping that I would be able to start back up with my workouts at some point. Then the pandemic hit at which time I realized that I probably wouldn't be going in anytime soon, so I went in to the gym and spoke to the manager at the time and told him I just wanted to cancel with the intention of perhaps starting up again when the pandemic subsided. Instead of honoring my cancellation request and being appreciative that I kept paying dues for the many months I never even came into the gym, they sent my account to a collection agency which is now showing on my credit report. Really? This is a sorry way to do business, especially to someone who faithfully paid dues for many years. Find another gym. This one sucks. Kelly Elliott

The place just recently opened so they are still working on class timing and which ones people…read morelike. They are paying close attention to what classes people like and when they like them so that they can give people the best experience. They are always welcoming when I come in. The classes are well thought out and good. They have 3 sets of packages - unlimited, 8 and 4 classes. Due to my work schedule, I choose the 4 pack. Will keep my membership going.

Not transparent on what exactly you're signing up for. I was told I would be charged $100 to cancel…read moremy membership if cancelled "early". I didn't know we were on contract. Second I walked in 6min after the hour and was told someone on the waitlist took my spot although I checked in through the app. Are people waiting in the studio to see if someone doesn't show up is that how the "waitlist" works. Does not make sense. Third I scheduled a class at 5am for the instructor NOT to show up. All I got was a credit refunded. Surely I could've stayed for todays class being that your own instructor didn't show up a few weeks ago.

Just impressive how much these people care about your health and making sure you Body is safe…read morethroughout the whole class. You will leave shaking and like it!

I've been going here for a few months now and I've enjoyed every single class. I always leave…read morefeeling better than when I showed up! The classes are tough, in the best way possible. I've seen all ages and fitness levels take the classes and it seems like everyone gets something beneficial out of it. The instructors are excellent and very good at what they do. Highly recommend this fitness studio!

I love this HotWorx location! It's not super busy and there's typically lots of availability. The…read moreestablishment is very clean and the staff is great. I also love that they have the battle ropes :) definitely check them out!

Perfect for my busy schedule! 24/7 access, unlimited quick 15-30 min infrared sauna sessions, safe,…read morea great detox & super affordable! More workout less time!