I did like Dr. Epstein at first but it all went down hill pretty fast.
Dr. Epstein is a nice man but his staff is terrible.
The ladies working in the office are rude and have no idea what they are doing.
The confusion was unreal as well as the total lack of professionalism.
Dr. Epstein was totally misinformed by his staff and he never talked to me to clarify.
I am a federal employee and I was injured on the job, they told me that they deal with
federal workers comp. which is very very different than any other type of workers comp.
They had no idea what they were doing and blamed me for all of their screw ups.
One woman in the office even accused me of milking the system because of how long
I was off of work, what they didn't understand was the federal workers comp. system
and how it moves at a snails pace which has nothing to do with me.
It also further proves that they have no idea what they are doing so they blame the patient.
I once arrived for an appointment that they gave me and when I got there I had to see a
NP who didn't no anything about me or why I was there and even asked why are you
here today. After all that I had to have surgery on my cervical spine because of herniated
discs and had to have a plate and screws put in.
I had this surgery done by another doctor who understood what was going on with the entire
situation and told me that he didn't know how I was walking around with that type of pain.
Because of the way I was treated and how I was made to feel like someone
who was cheating the system I could never recommend this doctor.
If Dr. Epstein cleaned house and started with a new staff that actually new what they
were doing and acted professionally he would have a far better practice. read more