After approximately one year as a patient at this facility, I am deeply disappointed by the level…read moreof care and professionalism I have experienced. My concerns began during my very first visit, when I was incorrectly charged $85 despite having already met my deductible. Resolving this billing error took months of follow-up on my part before a refund was issued. I extended grace and continued returning as a patient. Most recently, I came in for a routine refill for a chronic skin condition with only $10 remaining on my deductible. I was not informed upfront that I would be charged $95 for what amounted to a visit lasting under 10 minutes with two questions asked. When I expressed at the front desk that I was unable to pay the full amount at that time, I was told my prescription would be withheld -- despite the fact that the practice would still be billing and receiving payment from my insurance. What troubled me most was not the financial issue itself, but the manner in which it was handled. The staff member, Stephany, was dismissive and condescending, both in person and during a follow-up call I made the same day. There was no attempt to offer a solution or treat me with the courtesy I had consistently extended to this office. I understand that healthcare is a business, but patient care and basic professional courtesy should not be sacrificed for it. I will not be returning and would caution others to carefully review billing practices before establishing care here.

Dr. Okolocha is knowledgeable. I've been to over 5 dermatologists for the past 13 years that had…read moreassigned general medication without identifying the root cause of my outbreaks. Dr. Okolocha listened, asked questions, and was able to solve my problems within two weeks. Deserves recognition. Hazel in the front office is extremely kind and always a pleasure as well.

Dr Song and staff are kind, professional and helpful! This is the first Dermatologist I have been…read moreto where everyone is so kind! I appreciate Dr. Song helping me with a skin issue I was having. She took time to answer all of my questions during both visits. Also I was given a list of helpful recommendations for other facial/ skin products. I will definitely be going back for my annual check ups! I highly recommend Dr Song!

From the owner: Dr Mi Hye Elisa Song is a board-certified dermatologist in Carrollton, TX. She is the founder of…read moreSong Dermatology. Dr Song specializes in treating disorders of the skin, hair and nails. In addition to general dermatology, Dr Song is well-versed in cosmetic and surgical dermatology. She is able to address all your skin needs. On-line booking is now available for your convenience.

I really enjoyed Dawn Wells located in the Flower Mound. I…read moream giving it two stars because trying to get ahold of anybody at this office is TERRIBLE!!! I have called 5-6 times and left a message and nobody has called me back. Good luck getting a hold of anyone from these offices.

dawn wells is the best! I have to move and I'm really going to have a hard time finding someone…read moreelse like her. she is both competent and passionate.

I found my new dermatology office! Very nice, clean and the staff is very friendly. I saw PA…read moreJessica Daniels and she was very professional, attentive to my concerns and made recommendations for my skin care needs. Will keep going back! Aly D

Shirley Cantrell visit : All of my contacts were very professional , the office was very…read morecomfortable . I would certainly recommend Dr. Perez. 5 star.

Will not recommend this medical practice to anyone given that they take health issues as a joke…read more Avoid this practice to save you from misdiagnoses. Had a really bad experience with this clinic. My first visit was virtual and the medication prescribed did not work. Was asked to provide pictures prior to the visit which were not even reviewed by anyone based on the questions that were asked. So I scheduled an in person visit with the nurse practitioner as a follow up. There was no attempt for a thorough diagnosis. Generic triggers like weather and stress were given as findings. I sought a second opinion and the doctor performed required tests and laid out treatment options. That is what we expect from any medical practitioner. The two visits were a total waste of time and money with incorrect diagnosis.

I've been going to DrBlack for many years now and wouldn't think of going anywhere else. I see her…read morefor both medical and cosmetic reasons. She never recommends things I don't need. Her office keeps up with latest techniques and are well trained.

I have been a patient of Dr Song for a couple of years. I am very impressed with her care! She is…read morevery good about answering all of my questions! Her assistant, Yuri is always very helpful and nice! Sophia is also very friendly!

Front desk wasn't anything special but as soon as I stepped into the back, I was really impressed…read more The Dr and Aide(?) were very personable and caring. All my concerns were addressed and I never felt rushed. The location is very nice and fresh.

I saw Dr. Guy Charest. He did a biopsy on me. I really liked him. He wasn't in a rush to leave …read more Took his time , was nice . I would go back to him . The biopsy he did on my nose, he did such a good job u can't even see where he did it . He did a great job . He obviously is good at it .

I have been a patient at McGuiness for several years and always had a good experience. I recently…read moretook my son to get a spot on his foot looked at. McGuiness charged $313.68 for a visit which took less than 15 minutes. I asked about the high fee and was not given a good explanation. I will not be returning to McGuiness.

Update March31 - The team from Trinity reached out to me. They were very responsive and addressed…read moremy concerns and promised they wanted to do better. I was very appreciative to have them reply and will definitely continue going here. If they care enough to try to make things right that means something to me. So disappointed finally made my first ever Derm appt because I was terrified to see how bad things were with my skin. Dr. Champlain gave me a thorough exam and froze 3 spots. We discussed a small cyst I was bothered by and she suggested that she could quickly easily excise it and it would be nominal on cost. Great as I checked out I had her people verify my benefits and give me an estimate for the cyst procedure. They said you have great insurance! At most your out of pocket will be $68! Whiz Bang let's do it i said. That procedure was done February 12. Today March 23rd I got a bill for $408 after insurance adjustments. WTF! Their insurance verification person failed to account for the 2 count them 2 stitches she would need to complete the procedure. Those 2 bad boys cost me $222! Those 3 spots I had frozen guess what those were $115! Oh yeah the gal got the amount wrong for my out of pocket. It was $69 which is fitting cause I got whiz banged over a barrel! This doesn't even account for the 2 $50 co-pays for each visit. Verify in writing what your visit will cost you before you set foot in the office and if they start freezing stuff hopefully they might stop and sOhhh BTW each freeze costs $35 just in case your interested or might be on a budget.

Wow! So many problems! Called and asked if they got my referral for my upcoming visit and they said…read moreyes. Get to my appointment and they tell me they don't have it. Rescheduled, not sure why. They checked me in and took my insurance card. Dr. Curtiss was with me maybe 10 minutes. He looked at a rash on both sides of my neck and said it was from being in the sun. I explained that Im never in the sun and he just smiled. I checked out and they told me i didnt owe anything. Then a couple of days later I get a phone call and text telling me I was a no show at my appointment. I call them and they tell me they corrected it. The other day I get a bill for $604! I called my insurance and they tell me they havent even processed the claim even though on the bill it states that they have and the $604 is my responsibility. They tell me they should have collected my $60 co pay when I went. I called the billing office for Dr. Curtiss. They said that I still show I was a no show. They said the claim HAS NOT been processed and to throw the bill away as I will only be charged my co pay. Wow! They definitely have issues there. Seems like they are running a big assembly line for patients too. Get em in and out quickly. The only good thing is that I was prescribed cream that helped. I called and canceled my upcoming appointment. Never again! Hope this review helps someone else so they don't have to experience this nightmare!​

My wife and I are both senior adults and have been under the care of Dr. Rachael Earnest for about…read morefour years. She is an absolutely fabulous physician. I was on a medical school faculty for 35 years and have experience in evaluating the performance of physicians. Dr. Earnest is very caring, extremely capable, exhibits great doctor patient relationship and I would recommend her and her clinic to anyone wanting great dermatological care. Harold LeCrone, Ph.D Clinical Geropsychologist

Everyone in the office is just a delight. From the moment you walk in until you check out, everyone…read moreis professional, friendly, caring and positive. I wish more doctors' offices were like this!!