Linda is awesome, planning a trip to Italy and she was great, excellent advice and guidance. Great…read moreideas, if you are traveling in the US or international I highly recommend them. My wife even loved her and she hates everyone.

I have rented many cars from Enterprise. The past 4 times I rented I had issues. First, the one car…read moreI rented was full of bugs. The next one had a tire pressure sensor issue. Next time, I had to get an oil change for the vehicle. Nothing like taking time out of your day while on vacation and you have excursions set with specific times.. Lastly, the tire pressure gauge AND oil sensor light was on.I had to travel an hour to meet my wife and exchange cars out. I called twice and waited on line for 30 minutes each time before hanging up. As I'm posting this, I am still waiting for a response

I use to clean cars for Enterprise 20 years ago. Things have changed drastically. Things started…read moreoff strong with them picking me up on-time at the collision center. The young lady at enterprise explained the car wasn't clean and to give her a minute. They ran the car through the wash and was handed over with suds all over it. The inside smelled like marijuana/cigarettes. Took the car down the road and the steering wheel was getting ripped out of my hands due to the front end being out of alignment. Once I inspected the vehicle I discovered three different tires/tread/manufacturer on it. I'm sure this didn't help. They took the vehicle back with zero questions and put me into another vehicle. This vehicle doesn't have a shimmy and only one tire is a mix match. The inside side of the windshield is so filthy I had to clean it 3 times. The interior smells so bad like cigarettes I decided to deodorize and ozone the interior. The smell has prevailed. Enterprise needs to enforce the no smoking policy by charging these degenerates for smoking in the vehicle. To date I have never been in a clean/ well kept enterprise rental.

Needed a rental truck while mine is in for a repair at Caliber Collision across the street. They…read morepicked up a bunch of us and drove us across the street and were quick and efficient at getting everyone processed and into their vehicles. I had to change my original reservation date and there were no issues. I was able to drop the rental off at the body shop and just get my vehicle back. Very easy and would definitely use them again.

Unfair Fuel Charge Due to Delayed Fuel Gauge - Enterprise Warminster (Street Road)…read more Dear Enterprise Customer Care, I am writing to formally complain about an unfair fuel charge resulting from a vehicle issue during my recent rental from your Street Road location in Warminster, PA. I rented a Mazda CX-90, which I received with half a tank of fuel, per my rental agreement. After driving for three days, I used approximately one-quarter tank of fuel. Before returning the vehicle, I intentionally refueled the car to bring it back to half a tank, as required. To ensure accuracy, I turned the car on at the gas station to monitor the fuel gauge while refueling. The fuel pump automatically stopped while the gauge still appeared to be below the half-tank mark. After removing the pump and parking the car, the fuel gauge continued to rise. After approximately 4-5 minutes, the gauge indicated that the tank was full, not half. This delayed fuel gauge behavior caused me to pay for significantly more fuel than required, through no fault of my own. When I explained this situation to the Enterprise employee at return, I was told that: "It happens all the time, and we can't do anything about it." Enterprise disclaimed responsibility for the vehicle issue and placed full responsibility on me as the renter. While the employee did offer to contact Corporate, no immediate resolution was provided. I have been a loyal Enterprise customer for many years, but this experience was extremely disappointing. I believe it is unreasonable to hold customers financially responsible for known vehicle defects--especially when the customer made a good-faith effort to comply with the rental agreement. I am requesting: Reimbursement for the extra fuel cost caused by the inaccurate/delayed gauge A review of how fuel disputes related to vehicle malfunctions are handled Confirmation that customers will not be penalized for vehicle issues beyond their control Reply: Hi Stacy, Thank you for your prompt response. For your reference, I have outlined a timeline of the events below prior to proceeding with posting my review on Yelp: On April 30, I informed the local personnel of the issue at the time I returned the rental. On May 5, I followed up by phone to further discuss the matter with the local staff. After waiting an additional 2-3 days without resolution, I escalated the issue by contacting the corporate complaints department via email. I then allowed another week to pass without receiving a satisfactory response before considering posting my complaint publicly. Given the above timeline, I do not believe that contacting a general corporate email address will be effective at this stage. If possible, I would appreciate being directed to a specific individual or department with the authority to resolve this matter. Thank you again for your attention to this issue. I look forward to your assistance.

i would not recommend purchasing used vechi from Hertz. A day prior to buying a SUV, I ran a…read more Carfax on the Jeep, and noticed the odometer had been flipped back. When I bought the attention of the matter to the sell representative he immediately disconnected our call. I then notified Hertz corporate office and unfortunately, no one contacted me back. Today, 2/30/2024, a supervisor contacted saying they removed the SUV from their inventory. Highly disappointed!

It's a terrible experience here. Too low efficiency, and the attitude is perfunctory.read more

Not a real company. They are a phishing front to sell your identity. The location is not real.read more

This is just a company that will scam you out of the information on your drivers license ID. They…read moredidnt ask for our credit card info but they took our address and a photo of our ID and phone number. don't be naive like me and think it was too good to be true. I found their IP address though and I will be taking legal action toward them.