Worst experience I can think of. Someone else mentioned the incompetence of the branch manager Max…read moreStone and I concur. I am dealing with Brannon Biddy and it has taken 34 days and we still don't have our appraisal. I'm afraid they are trying to get us pass the 60-day lock because interest have risen and they want to charge a higher rate. They have already tried to get us to go to a 30 year instead of a 15 year. I asked for Max Stone's manager and now he has gone silent. Worst experience and this coming from someone with 15 years of real estate experience.

Incompetent. Conniving. Secretive. Deceptive. Clearly not the words you want to hear when…read moretalking about someone you are using to help secure your home. It is impossible for me to imagine a worse experience in dealing with a mortgage company. The shocker, we are already banking customers and have another home mortgage through them. Our loan officer John Redmond was completely incapable of handling his duties and it clearly showed why when I asked to deal with the branch manager max stone who proved to be less capable. I cannot think of anyway these gentlemen could have showed less concern for our loan, the stress load they placed on my pregnant wife, or show enough self respect to feel like they could actually accomplish what they promised. Save yourself the stress, headache, and frustration and tell your friends never to do business with this branch.

All I asked WF is to properly subtract my entire principal payment from the balance like they…read moreshould have done on the date of payment. Wells Fargo is trying to commit fraud again! All I asked them to do was fix this so-called mistake and they refused. They just gave me the run around! No idea what they did????? All I know is WF is charging me interest on my incorrect balance! By accepting the principal payment and having it printed on the receipt, WF entered to an agreement to accept the principal payment! I should have been not been told it would go towards my balance if it was not going to be at the time of the deposit! Principal payments go directly towards the balance only, not interest! Principal payment is simple math. The entire principal is subtracted from the balance only! They do not need to contact me to confuse the situation or try and convince me what they did is correct! This is not the first time Wells Fargo has done questionable activities, in fact there is a Netflix (Dirty Money) special just on Wells Fargo illegal activities. This is why they have commercials that state: earning your trust back.... Now the question is how many customers is Wells Fargo doing creative accounting on?

Just concluded dealings with WF. Our Advisor Samantha walked us through a samless transaction…read more Huge ups!

Well WFHM screwed me again. This time it was with selling my home; they were the lender for the new…read morebuyer. As it turns out we were suppose to close this Monday the 31st, but closing will be delayed since WFHM hasn't got their lender package together and to the closing attorney yet. Not much else to say here except that I hope HELL has a special place for WFHM and other incompetent mortgage lenders out there!

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Took over 6 months to process a re-fi application. Finally had to terminate them and file a formal…read moreletter of complaint with the corporate home mortgage office in Des Moines, IA. Credit was not the problem. They piecemeal the paperwork. Today they need this document. Three weeks later, another document, another three weeks, another document. That lasted for six months. Folks at Wells Fargo Columbus Georgia have no clue what they are doing and no one is in charge. Highly recommend another bank.