HIGHLY DO NOT RECOMMEND!!!!!!!!! We were sent to Phoenix, Az on one of his worst buses. To start it…read morewasn't really clean, none of the amenities promised per the agreement were available. The fan kept going out anytime we'd go up. AC was barely working. The bus stopped on us in the middle of the high during a high traffic in Albuquerque. Which was a real safety risk. The drivers had to keep pulling over and resetting some switch and the sensor. A supposed to be 18hour trip turned to 24 hrs almost. He owner claimed to have the vehicle looked at in Phoenix, however we faced the same issues headed home. Making this trip very miserable and uncomfortable. The owner took no accountability for the issues and tried to gaslight. The driver especially Jeff Jr were exceptional, and tried what they could to get us there and home. Oh and let's not forget the owner claimed he had a mechanic a hour away from Albuquerque and told us to keep going so we could meet them just to turn around and tell us the bus was German and they don't shave anyone to work on it. Horrible experience.

This is our second experience with this bus company and both were outstanding. As before, the…read moredriver was excellent! She was timely and gave us a very smooth ride. We will definitely use Elite Tours and Charter again!

It's hard to know where to start with this review, as the whole experience of "working" with Shawn…read morewas nothing short of a disaster. My band was playing an event at Lake Texoma, and I hired Shawn (and paid him in full) to pick the band up at DFW on a Friday morning and then take them back there on Sunday morning. Neither of those things ended up happening. He called me Friday morning two hours before their scheduled pick up time to tell me his car broke down. I was upset, but moved forward knowing these things happen. I got the band an Uber that cost $200, and Shawn refunded the amount for the trip. HERE's where it really gets interestin...I called Shawn later that day and told him explicitly that if he anticipated ANY issues with the return trip to let me know NOW. The return trip was scheduled for a 4am pickup, and there are not any last minute options out at Lake Texoma should something go wrong. He swore that he would personally be there "even if he had to use his personal vehicle" and that I had nothing to worry about. I awoke on Sunday to find a text from Shawn from 2:30am sat he "had a Hell of a weekend" and was sick and wasn't going to make it. At this point it was 3:30am and the only choice I had was to borrow a friend's rental car and make the 4 hour round trip drive myself to take the band to the airport. I sent Shawn a text voicing my extreme frustrations in his business practices. According to the business Facebook page, he had just done a drop off at a strip club at 11pm, and he was obviously still up, as he IMMEDIATELY responded to my text. I told him I believed he was a liar and a low life. and he then sent me a ridiculous 3 paragraph text saying that he had a driver named "John" that was 5 minutes away that he was sending home because I was rude. I did not even reply, as at this point I was driving my band to the airport. I felt my phone going off multiple times on my drive and finally looked to see several paragraphs of texts from Shawn calling me horrible names, cussing me out, and a bunch of other aggressive and offensive ranting. He also tried to call me, but I did not answer. I really wish I would have looked through this guy's reviews before I hired him. I wanted to use someone local and support a small business, but this was an experience I wouldn't wish on anyone. Reading through his past reviews, I see that this is normal behavior for him and he is known for being very verbally aggressive whenever he is called out. I fully expect him to find this review and attack me and this whole review platform as a respons, but every word I have said here is true. DO NOT trust this guy with your business or your money.

If I could give Texoma Transportation 10 stars I would…read more Shawn helped us on a Sunday afternoon with emergency transport of my daughter. Shawn was kind, extremely professional while being a down to earth, good kind gentleman. He was very informative of his company credentials, his ETA, location and pick up times. He went above and beyond to ensure my daughter was safely and comfortably transported to her destination over 50 miles away. He was in his vehicle and on his way as we hung up the phone. He was amazing and his rates were more than fair. I highly recommend Texoma Transport - the world needs more companies and people like Texoma and Shawn. Our family literally had an Angel over us this weekend.....his name was Shawn Gray Owner of Texoma Transportation - Oklahoma and I will be forever grateful for his help. If you need a good transportation partner - this is company you should go with.

We have been on four or five tours with Village. We had a great time on all of them. Our bus…read moredrivers were great as well as our guides. We trust them to book us on any trip. It's the best way to travel!

Horrible experience. Nasty driver. Ivan at the corporate office refused to take responsibility for…read morea completely botched trip. Had used them five times before, will not use again.

Greyhound is not like it used to be there is no more customer service in Greyhound. I have seen…read morewomen and children being placed out in the snow. Rain really bad weather in Greyhound has no remorse about doing their customers like that. The buses are always not on time and God forbid if you happen to be on the bus that is late Greyhound frowns on correcting your ticket so you can catch the next available Bus. And if your bus happens to be for the following day because it's overbooked for the next day, you have to sleep on the hard floor or the hard metal benches that they have to offer.

Had a very pleasant experience waiting for our next bus here at the Oklahoma City greyhound bus…read morestation, Michael was the person on duty watching the building and took the time out of his day to greet and insure we had a pleasant experience here. Thank you Mike! We need more people in bus stations like this guy! Spectacular job!

The taxi driver had a bad attitude. He seemed like he wasn't happy with his life and he was taking…read moreit on me. When I would talk to him,he misinterpreted me. I had a heavy bag with me. He did not offer to help me with the bag. Fortunately, I was able to deal with the bag. It just gave me a bad impression of Oklahoma. I don't think all taxi drivers are like him. I was tired and hungry. He did drop me off to my hotel. I know how it is to be working person. I tipped him anyway.

Horrible customer service! Called to speak to a representative needing a last minute shuttle ride…read moreat 3:20 am. The person on the phone says that I would receive an email saying the shuttle would be canceled because they don't have that available time. Why in the heck would that availability show on their website. Lousy service.