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    Enhanced Hearing Solutions

    5.0 (2 reviews)
    Open 8:30 am - 5:00 pm

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    9 years ago

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    10 years ago

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    SightMD NY -- Rockville Centre, New York - Alexander J. Hatsis, MD

    SightMD NY -- Rockville Centre, New York

    1.5(6 reviews)
    0.3 mi

    These people are very aggressive in trying to collect $25 for "missed" appointments even when the…read moreappointment was cancelled in advance. Which it was. On the other hand they have zero issues changing appoints sometimes multiple times up until the night before a morning appointment the next day. The final straw was when I was in the office waiting to see a doctor and was informed that I could not see him unless I signed a paper acknowledging that I "owed" them $25 for the missed appointment. When making the appointment I had explained in advance on the phone that I was disputing that charge and the person making the new appointment stated that a new appointment had nothing to do with the disputed charge. Until I showed up and they wanted the visit to be conditional on my signing that paper. If the point of that little exercise was to inflict a missed appointment on me because they believe that I did that to them then count me as inflicted.

    After multiple calls trying to even get an appointment, I finally got one. Then, they canceled my…read moreappointment without rescheduling. I called and called but didn't get connected, so I physically went into the office to try to get an appointment. They told me to just keep calling the main number. When I finally went in for my appointment, I waited for over TWO HOURS to be seen. While sitting there, I noticed the front desk staff just lets the phone ring and ring in the office and would not pick it up. Additionally, they don't care about their patients time. They told me "Dr. Baron is on schedule" but then I also overheard a the nurse saying "lunch is here," and "but he gets his own special meal." So the doctor was enjoying lunch in the back room while I am now late for work. While in the examination room, the doctor doesn't type into the computer himself. He asked his assistant to Google my symptoms. I could have done that myself. I believe AI could help, but he was grasping at straws for answers. Then his conversation got political. I see why patients have to wait forever to be seen. He got on his soapbox and launched into a lengthy diatribe. Nobody asked!! Do better, patients are seeking you out to get actual help.

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    SightMD NY -- Rockville Centre, New York - Leon Rafailov, MD

    Leon Rafailov, MD

    SightMD NY -- Rockville Centre, New York - Deborah LaBel, MS

    Deborah LaBel, MS

    SightMD NY -- Rockville Centre, New York - Samuel Gelnick, MD

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    Samuel Gelnick, MD

    Enhanced Hearing Solutions - hearingaidproviders - Updated May 2026

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