We signed up for a shared appartment in Valencia and decided to get there by public transportation for 3-4€ instead of booking their shuttle for 75€ per person (I am not kidding!). A couple of weeks before our departure, they told us we had to go to one locaiton to get the key then walk 20 mn to get to the appartment (or take a cab). It was too late to cancel without penalty. Upon our arrival, we were shocked to find a filthy kitchen with dirty dishes in the sink and food all over the counter, the bathrrom in disaster conditions (laundry on the floor) and worse of tall, our bedroom had no lock!!! Very concerned for our safety and hygiene, we immediately left the appartment and luckily found a room in a budget hotel in town. We brought up our concern to the management at Enforex the next day but, according to the manager, people in Valencia sleep with their doors unlocked (hard to believe though) and she refused to reimburse us (even partially). I wrote to Enforex main office but nobody replied to my letter. So beware of this total lack of customer service and dishonesty from Enforex. read more