Great service! Top of the line care. Highly recommend this office for your root canal needs. I've…read morehad root canals in the past and was super nervous going in today. Dr. Tyler and her assistant Heather made me feel very comfortable the whole time. Thank you so much for that! They were thorough and careful. They explained the procedure to me and let me know when I would feel vibration throughout the procedure. Friendly staff, easy to schedule, I was in and out in just over an hour.

I recently went as referral for a root canal on a back tooth. Dr. Kerr discovered the root canal…read morewas needed on another tooth, not the one I was sent for. I was expecting the worse, as I dislike dental work in general. Dr. Kerr and her assistance made me feel completely at ease and were very friendly and professional. I left the office afterwords thinking, wow, that was not what I expected! I highly recommend this office and Dr. specifically. Compassion when you are in pain truly makes a big difference in treatment care. The overall experience was definitely deserving of a 5-star review.

I finally got dental insurance, so I was actually excited to go to the dentist for once lol. I…read morecalled Gainesville Family Dentistry because I thought part of an old filling had fallen out from a few years ago. They were very honest and let me know it was actually something else and not my tooth, which I really appreciated. I ended up having a few visits for other things, including a cleaning, and every single time the staff was very nice and welcoming. I had Dr. Habib, who was absolutely phenomenal. He's very kind, efficient, and clearly knows his stuff, which made me feel really comfortable. The office itself is clean, modern, and has state-of-the-art equipment. There's also plenty of parking, which is always a plus. The only reason I'm giving 4 stars instead of 5 is due to the billing. A few times my insurance got mixed up, and while I was there, I noticed other patients coming in with billing concerns as well. To be fair, that could be more on the insurance side than the office, but it did cause some inconvenience. Overall, I would definitely recommend them and will continue going back!

The reminder call was actually what got me to finally deal with a cleaning I'd been putting off for…read moretoo long. The hygienist was gentle but thorough, and I got a couple of useful pointers without being lectured about my flossing habits. The staff kept the whole thing moving, and the office had a comfortable, straightforward feel.

Dr. Mauricio Basso is the absolute best. He was very gentle, explained every action he was taking,…read moreand ensured the anesthesia was working the entire time. I've had root canals before and by far, this was the best due to the care Dr. Basso gave to me. The office staff at both Gainesville locations gave great customer service. I highly recommend Dr. Basso.

I was treated terribly by these people. I was trying to get some simple information about my…read moreappointment they refused to tell me anything. I was then hung up on and when I called back they told me I was the one who hung up on them. I tried to explain to them I just wanted some information on the prices and the procedure I was getting and they told me they didn't have to and told me my appointment was cancelled. I had to double take to make sure I wasn't in the twilight zone. It was the craziest customer service experience I've ever had with a medical facility.

My Hyginist is the same one each visit, , Doc always comes through after her finding to confirm her…read morefindings. Never a long wait. I've been coming here for about three years or more it took me about a year to get in. Can't say anything bad about the practice so far I'm satisfied.

Don't use for replacing dentures. I had to have several, as in way too many visits, to simply…read morereplace a set of dentures due to age of those set. No extractions. When finalized set arrived, they did not align properly, and lower set was more loose than my original after having original for over 15 years. Johary himself is rude. His ego and bravado are of that if a narcissist, and he enjoys remarking about other patients, while you wait in him to finally attend to you while in the room. Not recommended as a great experience. So bad, my insurance referred me to another orthodontist, who performed extremely beyond measure. In the attached pictures, you can see the material and craftsmanship of the Dentures given as also the incompetence of providing a correct set. Everyone has seen better work at dentures in a day.

I had to have a root canal procedure done the other day. Of the 8 root canal that I've had over my…read morelifetime, I can honestly say this one was the most painless. After the local anesthesia was administered, I felt absolutely no pain. Dr Gracy walked me through the entire process, asking how I was doing, what she was doing to keep me informed during the procedure. Her interactions with her assistant were seamless, working together as one unit. Her receptionist is super and was very professional from her call the day before, to the time I walked into the office. From the time that I was seated to the time I was walking out the front door, was exactly an hour. Dr Gracy even made it a point to call me after hours to make sure everything was OK and whether I needed anything. I'm not a fan of the dentist because of the potential for pain. Dr Gracy changed all of that by her skill and compassion. If a root canal is in your future, seriously consider Dr Gracy, who has an office in Gainesville and Lake City. You won't regret it.

Dr. Gracy was amazing and her staff made you feel comfortable. My child had a root canal she walked…read morehim through it step by step telling what was going on. It comforted him to feel relaxed and not a traumatized during the procedure. You'll have a great expierence.

Wife and I had to cancel cleanings because of a family emergency. When I called to cancel and…read moretried to reschedule, I was told nothing was available for 7 to 8 months. When I asked about being called if there was a cancellation, I was told they didn't do that. I told them we would look elsewhere. We found another dentist and are happy. 2 months later, on a Sunday, we got a nasty note saying we were over due for health care, when I spoke with someone in the office today, she advised me there was no record of the text. When asked again, she suggested it was part of their automated system. My spouse is a retired dental hygiene instructor and I am retired corporate management. Extremely poor management and average care.

The only reason it's 2 stars is because, if you're lucky you get a hygienist that does a really…read moregood Job. When you make an appointment, you don't choose the dentist. So, for example, I've never had the same dentist twice. Either the dentist is no longer there, isn't working that day, or whatever the excuse of the day is. Every single appointment has been with a different dentist. Front office is flat out rude; but that type of rude that's done with a smile. Huge "bless your heart" vibes. They also like to play games about insurance, saying that they accept your insurance but then, miraculously, when paying they no longer accept it. Different people get charged different amounts for the same procedures. For example 3 adults in my family all had x-rays, fluoride, and cleaning. Charges ranged from 200 - 450. All of us had the same amount of time, and the itemized receipts (other than the costs) were the same. That was the final straw for us. Even if you were happy with your work, when you leave you're left with the impression of the office being greedy, game players (with your money), and of course... bless your heart.

had a good experience with the Dentist and hist staff…read more painless extraction and very reasonable fee.

In the past, the doctor really seemed to care if you were in pain or not. A year ago, I returned to…read morethis doctor regarding an implant he had previously done years before. The implant began to bleed upon cleaning, so the doctor related that he needed to lay the gum back so it could be cleaned. After the healing process was completed with the cleaning; a lot of the gum was missing from the implant and the metal could be seen from the implant. The tooth with a crown in front of the implant was also missing gum as well. When pointing this out to the doctor several times, he did send me to a gum specialist to have a gum tissue graft on the tooth with the crown in front of the implant. The specialist did not want to do anything to the gum around the implant. However, the implant was still without gum and metal was still showing. The gum stayed sore so he sent me back to the gum specialist who I went to before and he dismissed me and said no one could see it because the tooth was in the back. Because this would be a favor to the doctor, I do not think the specialist wanted to deal with it. To this day, the gum remains sore and I cannot eat on that side of my mouth. What once used to be a comfortable tooth to chew with and a nice appearing gum line is now gone and there is ugly metal showing and to fix it has been estimated at thousands of dollars. Sadly, I am left with this problem and will have to pay out of my own pocket to fix it or try to live with the pain. I e-mailed the doctor but never heard back from him.

I had a great experience at this dental office. The staff was welcoming, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all of my questions, which I really appreciated. The office was clean and well-organized, and I never felt rushed. Highly recommend to anyone looking for quality dental care.

My wife and i have depended on Comprehensive Dental Care for all of our dental needs of late. The…read moreoffice manager Danny is wonderful at helping with any needs we have from setting or changing appointments to forwarding invoices to our insurance carriers to seeing to our comfort level. This high level of service and concern carries through the rest of the office in every step of the process. Inarguably dental needs for mo st people are among our highest anxiety causing medical procedures. Comprehensive's staff Doctors including Elizabeth Rojas and Andrew Martin and assistants, Trey Ford to name one, are acutely aware and sensitive to this and offer constant reassurance and updates as to what they are doing and timing in the current process. While dental work is costly the expense at Comprehensive is offset by, as is included in their office's name, the provision of comprehensive services, making costly and time consuming referrals unnecessary. I must admit that the extent of procedures currently planned are the result of 30 years of neglect on my part but knowing that all of the work will be carried out by one staff in one location make the experience easier. Thank you Comprehensive, Cindy and James Young