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    Empire Beauty School

    2.8 (23 reviews)
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    Jessica H.

    I went in to get my brow cleaned up and tinted, and I told them I wanted a strip of lashes.. the director of the school came and was super nice and she got the lashes and the ladies to do my brows. Everyone was super friendly and very fast. I wish I had got the ladies' names that helped me today they were great... Thanks see you all in 2 weeks..

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    15 years ago

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    19 days ago

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    Jessica Q.

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    3 months ago

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    Jessica Q.

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    8 months ago

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    Jessica Q.

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    2 years ago

    I love up do and makeup haircuts for kids and I have extra experience threading eyebrows and face

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    Jessica Q.

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    Kay did an amazing facial, I felt so rejuvenated and relaxed, can't wait to get another!

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    14 years ago

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    11 years ago

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    Aveda Arts & Sciences Institute - Minneapolis

    Aveda Arts & Sciences Institute - Minneapolis

    3.3(255 reviews)
    11.2 mi•Marcy-Holmes, Northeast
    •$$
    Eco-friendly
    Walk-ins welcome

    Amazing massage!…read more You have to remember this is for education for students so you won't get the upscale feel but after the massage got started and I closed my eyes it was like being in a luxury spa. They had the music and essential oils going. The rooms itself is small and not decorated but has the essentials the students need for the massage. I noticed they don't close the doors and just have the curtain so I was a little confused when I was told to undress if the door was going to close or not. It was a sunny day so the sun was shining pretty bright so the room wasn't very dark. They had the fan going but it felt really nice with the heated bed. The foot soak was nice in the beginning, he gave me a choice of essential oils and gave me a little foot scrub after the soak. I did the serenity package for $90 which included an hour of foot reflexology where he followed the chart. The next hour compromised of a face massage (he put gloves on for this), scalp, neck décolleté, arms, legs, abdomen, glute, and back. He really worked out my problem areas and added some stretches in. I was so relaxed and comfortable the whole time. I do have to mention his voice was very calming and soothing and he checked to make sure I was ok with anything before he did it. I really appreciate him spending extra time with all my knots and issues. I wish you great success in the future Dan! They have two free parking lots that had plenty of spaces when I arrived. Bring cash to tip since they can't take tip on a card.

    I really don't like posting bad reviews, which is why I personally reached out to the director…read morefirst and explained what happened. I wanted to give them the opportunity to make it right before I posted anything publicly. After everything that happened, I received an "I'm sorry" email. No phone call. Nothing else. My appointment was at 9:15 in the morning. I came in warm and friendly and expected the same energy back. Instead, the substitute instructor's tone and the way she communicated with me was rude and dismissive. When I told her I didn't appreciate how she was speaking to me, I was basically told they were too busy and dismissed. Then the manager backed up the behavior, which honestly made the entire situation worse. The students were actually friendly and warm. I have nothing negative to say about them. My issue is with the instructor and management and how the situation was handled. The leadership, customer service, and lack of accountability I experienced were extremely disappointing. I didn't even start my hair appointment. That's how uncomfortable the interaction made me. I wasted my time and gas and rearranged my nursing school study schedule to be there, just to turn around and leave because of how I was treated. I'm also a business owner, so I understand that people have bad days and things happen. That's exactly why I didn't immediately run online and leave a bad review. I contacted the director personally and gave Aveda the opportunity to address it first. An "I'm sorry" email after the way this was handled isn't enough for me. I have family members and friends who have attended this school, and some have even been instructors there. That makes this experience even more disappointing. It also makes me question how students are treated when they are investing a lot of money into their education and future careers. If this is how I was spoken to and treated as a customer, I think it's a fair question to ask. I will be contacting Aveda corporate and the CEO directly and sharing my experience on social media as well. I honestly thought Aveda was the standard for hair education and customer service in Minnesota. This experience completely changed my perception.

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    Aveda Arts & Sciences Institute - Minneapolis
    Aveda Arts & Sciences Institute - Minneapolis
    Aveda Arts & Sciences Institute - Minneapolis

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    Nova Academy Of Cosmetology - The right side of my head

    Nova Academy Of Cosmetology

    2.5(17 reviews)
    64.0 mi

    I got a great haircut. Remi with the blonde hair was my stylist. She did awesome. She took a bit…read morelonger to do it than I was planning on it taking. But she did an awesome job and she was very thorough so it isn't a big problem. She was really helpful in showing me how to take care of my new hairstyle. So far out of my family and friends who've seen it say they love it. And believe me if they didn't like it they wouldn't have an issue saying it wasn't good. Great Job Remi I left you feeling fantastic and really proud of how my hair looks. I love the bouncy messy look. It turned out adorable

    In hindsight, I should have left when I used my hand to indicate the length I wanted my hair cut to…read moreand the student replied by asking if I had brought a picture as an example of how short I wanted it. The cut took about an hour, which I planned for. It wasn't perfect but I'm not too picky about my hair, especially considering it's covered by a cap 95% of the time. As she styled my hair, she asked me if I usually parted my hair in the middle, which is how she had it. A little red light started flashing in my head as I realized that she had not asked me that before starting the cut. I considered lying but admitted that I actually part off center. She giggled as she reparted my hair and said she probably should have asked that before she started. Fifteen minutes later, just before the student went to get her instructor for final check off, she decided that my hair still seemed lopsided. It was, but not in a terrible way. She trimmed a little more, while I kept insisting it was fine. I've seen this movie before: a little from this side, now from that side, whoops, now this side is too long and then you're bald. Then she decided it was due to the way she had styled my hair, so she spent another 20 minutes with the flat iron. More trimming. Finally I told her to stop and she admitted defeat and that she needed to bring her instructor in. Instructor comes in, trims a little more, and declares me good to go. Although it took more than twice as long as it should, I figured maybe it was just this particular student. You have the option of booking with an honor student, so I went ahead and made another appointment, figuring I should give them another chance to show their best before writing them off. Arrived a few minutes early for the second appointment. Checked in and waited. Waited, waited. My appointment time came and went. No one followed up to let me know that my student was running behind or any other reason for the delay. I waited some more. I waited until 45 minutes past my appointment time with not one word from the desk or anyone else. I got on my phone and booked an appointment with a legitimate stylist and then left. I've been getting my hair cut and highlighted at cosmetology schools for years but since this is the only school left in Rochester, I will have to stop that practice. One star is too generous for this place.

    Photos
    Nova Academy Of Cosmetology - And the glorious back

    And the glorious back

    Nova Academy Of Cosmetology - Left side of my head

    Left side of my head

    Nova Academy Of Cosmetology - My horrible lash extensions

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    My horrible lash extensions

    Empire Beauty School - cosmetology_schools - Updated October 2026

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