This was my first time using and hearing at this company everything seemed good at first…read more Initially, when the driver (Ken) got there. He seems sweet. He was smoking a cigarette that he threw into a patch of grass with the cigarette still being lit that I had to put out . But overall, he seemed cooperative and like we could get this done easily Once we got to our destination, he proceeded to try to let the vehicle down at least 2 to 4 feet off the ground ?!?! (which even I know isn't correct .) They completely totaled my husband's car and then called it junk when it was actually completely fixable and now is completely totaled because of this company, I hear a loud banging and I go outside and the whole frame of the car is on the truck and you can already visibly see everything that went wrong and the driver seems to just not even care what he did. and the driver was incredibly rude and had a disgusting attitude towards my husband, even though it is already visibly his fault the whole situation occurred. And he tore up a patch of concrete on our property and doing what he did. And then is trying to not take accountability for anything that they've caused. And honestly, the driver handling the situation the whole way he did and completely doing the job wrong was the cherry on top for me.. do NOT recommend this company. * AND THE COMPANY IS REFUSING TO HANDOVER THE MONEY FOR THE DAMAGES THEY'VE CAUSED. THEY JUST WANNA FIX ONLY THE BARE MINIMUM OF THE DAMAGE THEY COST ON THE VEHICLE INSTEAD OF GIVING US THE MONEY FOR THE DAMAGE THEY'VE CAUSED WHEN THEY KNOW THEY JUST TOTALED OUR VEHICLE.!) DO NOT USE A COMPANY THAT'S GOING TO DO THIS TO ANYONE-a business owner and unfortunately customer of terry.

I had a blowout early yesterday during the morning rush on 65S heading to Birmingham & I'm so…read morethankful for their prompt & professional service. I hope I won't ever need a towing service in the near or distant future but if I do, I'll choose them again!!

Best towing experience I've ever had! I called and within 10 mins the driver, Judah was there and…read moreloading up my car! He was so beyond kind, helpful and knowledgeable. He made the ride home so fun and I felt like I've known him forever. Highly recommend!

The service was quick. They answered the phone as soon as I called and sent someone out to get my…read morecar immediately. Very transparent about the price and did not mind driving out of their normal area to get my car. Can't recommend them enough.

Couldn't have asked for better or friendlier service for a dreaded situation; broken down 300 miles…read morefrom home at night. They took care of my car and delivered it immediately to my mechanic and also gave me a ride to my hotel. I would use Holmes again if needed.

The driver was really nice and helpful and they took great care of my vehicle! Its hard to find a…read morecompany that truly cares about your safety and your vehicles safety!

My car all the sudden wouldn't start. I was stranded in the Publix parking lot. They took great…read morecare in picking up my car and towing it to my dealership. I would highly recommend them.

Fast service, good price. experienced in handling high-end vehsread more

Ran into a ditch, car was still driveable, took 20 minutes to get pulled out, and charged $250.00…read morejust to get it back on the road. Way overpriced, like road pirates preying on the unfortunate. Do not recommend.

South Calera towed my daughter's car today. They were so kind, responsive, quick, and took really…read moregood care of our car! They were reasonably priced compared to most towing places. I really appreciate what they did and they will get my business again.

AAA sent Taylor Automotive to assist me with my vehicle. Arthur arrived before the quoted time even…read morewith the GPS taking him the wrong way. Thankfully he called me so I could get him where he needed to be. My vehicle locked me out and the driver's door was jammed. The tech fixed the issue in less than 5 minutes and was on his way. Punctual, friendly, knowledgeable. Highly recommend.

Today I requested service for what I thought was a dead battery. Taylor sent a technician named…read moreShemar out. He came quicker than the time frame quoted and was very professional. When it proved to be more than the battery, Shemar called dispatch and quickly got a tow truck dispatched for us. The tow truck driver was Maurice. He was just as courteous and professional as Shemar. He made sure the car got home safely. I thank God for both of these gentleman who got us out of the weather with a 100+ degree heat index. Would definitely recommend this company.

I had a non-operative vehicle that I needed moved. I called and arranged a time with Jody. He was…read moreprompt and amazingly got the SUV moved and perfectly placed in my garage. Pricing was affordable. Couldn't have gone any better! Definitely tucking his phone number away for any future needs.

Top notch service!! Very affordable and right on time! Owner was very nice and polite and got the…read morejob done!

Please do not go there and request any kind of service. They are scammers!…read moreI wish I could give them a -10 rating for bad reviews. We were requested for an inspection by this company's roadside mobile medics or whatever the scammers were. A man named Joshua Cork. I encountered multiple instances of poor customer service. Instead of using the company's webmail, "Joshua" uses its Gmail account. Communication was severely lacking, with delays in responding. My concerns and inquiries weren't taken seriously, leaving me frustrated and confused about the status of my project. " We are super busy and will call you later. We will send you the inspection report at the end of the day. We are working on it and compiling data then sending it to you. What disappoints me the most is the apparent lack of accountability. There was no acknowledgment of the mistakes made, and no effort was made to rectify the situation or compensate for the inconvenience caused. This level of disregard for customer satisfaction is truly disheartening. The whole management is the same fraud, so if you want quick service or if you need assistance, don't go there. Despite sending a complaint email to their email address, they don't respond to you even after you request your requested stuff or work for which you have paid. Again please do not go there, they are scammers!

Replaced my step motor same day! Walked out to me when I arrived. Fast, friendly and fair priced!…read more My go to for all RV needs.