Service 10/10 Mustache 1000/10 My drink 10/10 Partners bowl 10/10 Speedy and efficient with friendly conversation My drink is so good it might not make it until the end of this review Clean shop, smells great And the music vibes I am ready for my day, THANK YOUU read more

Emerald City Smoothie - Vegan Berry Blast Acai Bowl - Juice Bars & Smoothies Near Me - Seattle, Washington

Worst "açaí bowl" ever, if you can even call it that. It tasted and had the consistency of a melted strawberry popsicle. I knew it was a red flag when I never heard the blender being used. There's definitely no açaí in it and it tastes artificially sweetened/flavored. The fruits toppings are all frozen and not fresh either. Took one bite and threw it away. read more

Emerald City Smoothie - Açaí Bowl - Juice Bars & Smoothies Near Me - Seattle, Washington

I've come in 4 times now and each time it's been a bummer because they've been out of peanut butter.

Gave this location two chances today and had to throw both drinks straight into the trash Ordered a low carb smoothie and it tasted completely like burnt tire rubber Got a remake and it tasted exactly the same The staff is friendly, but their blender motor or equipment is actively burning or contaminating the drinks Wasted $17 and left empty handed and i want my refund read more

Employees are nice and trying their best but something is wrong with management/the franchise owner here because this location is always out of stock of something. Not just the occasional obscure topping, either. Major ingredients resulting in whole sections of the menu being randomly unavailable. I think I've been to this location 3-5 times total and all of those times they've been unable to make something that I've tried to order. So if you're up for smoothie roulette then go for it, otherwise be prepared to walk away empty handed. Other locations aren't like this, so I don't think it's fair to completely blame supply chain issues Another thing to note is the acai bowls here are definitely smaller than at other locations, or at least they're served in little rectangular containers that sure make them look smaller Overall, I'd pass until whoever's in charge of purchasing gets their act together read more

This place consistently under pours yet charges full price. They're not the greatest smoothies but we go because it's convenient. I always get the 16 oz mocha bliss and they never give me 16 oz. Why are we still being charged full price ? read more

Emerald City Smoothie - Juice Bars & Smoothies Near Me - Seattle, Washington

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I've always loved the Verve Bowl here but got one today and found they had changed out the granola. It tasted like sweet rice cereal. Please go back to the original recipe! read more

They were so nice and remade a smoothie that was not blender well. Great spot! Great service!

I've always loved their smoothies and still do! Finally tried out one of their bowls today and what I received looks nothing like the bowls online in their pictures. There is literally no granola, and there is huge chunks of ice in it. Essentially I was given a smoothie with some fruit on top. Definitely still edible but for $12 pretty disappointing. read more

Emerald City Smoothie - Banana berry crunch bowl - Juice Bars & Smoothies Near Me - Seattle, Washington

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The food was okay but I had to order something different than what I wanted. We specifically went there because online said they offer açaí bowls. But they were out of all the different berries they typically use. The only fruit add-in they offered was banana. Prices seemed high for the simple sandwich I ordered. They had a silly requirement of me having to leave something (apparently this could be anything) as collateral to use their restroom key. read more

Really delicious and friendly staff Many choices with add-ons. I love the banana strawberry combo read more

This is a really reliable spot for a smoothie. I wouldn't say it's anything special but I've liked everything I've tried. They have lots of additions available too, i add their greens and vitamin C to everything and those are always really tasty! The service is always good, and there is some indoor and outdoor seating available. read more

Emerald City Smoothie - Coconut Passion Smoothie - Juice Bars & Smoothies Near Me - Seattle, Washington

Friendly service and tasty smoothies. Also, the prices here aren't bad. Will be back again and I recommend this place.

Emerald City Smoothie has great smoothies and a lot of options to chose from - easy to order online through yelp for pickup.

I am sure there smoothies are good but never order an açaí bowl. I ordered the açaí bowl and it wasn't even close. It was all blended and in a bowl. No fruit or granola on top. The images they show on the website are stolen because they don't imitate them. I gave it two stars as they tried to make it right, and gave me my money back. read more

Ive gone here a few times now and havent had a bad experience yet. Everything ive had has tasted good, not sure why the ratings are so negative. I will definitely come again, my only suggestion is maybe offer some kind of subscription option? $8+ a smoothie adds up read more

Really respectful and knowledgeable workers! the young man working as a one man job did a great job while being very helpful and quick. I recommended if you are looking for a filling nutritious snack! read more

Emerald City Smoothie - Juice Bars & Smoothies Near Me - Seattle, Washington

DO NOT EAT HERE IF YOU HAVE A FOOD ALLERGY. I ordered from Uber/Postmates and CLEARLY stated on every single item that I ordered that I had a severe nut allergy, and politely asked them to be careful when preparing my order. I obviously did not order anything with nuts in it. This açaí bowl I received had ALMONDS in it, when that isn't even a part of the listed ingredient list. read more

Emerald City Smoothie - Banana Berry Crunch Acai Bowl - Juice Bars & Smoothies Near Me - Seattle, Washington

Staff lack product knowledge and really demonstrate behavior of disinterest while performing their duties.

Emerald City Smoothie is one of those businesses that make a product that is very easy to copy by competitors. When this is the case, the business must do everything they can to get you to visit there location verses the competition.Once they get you in the door, they must do what they can to keep you a loyal guest. Emerald City Smoothie advertises in the Entertainment Book a free kids sized smoothie, no purchase required. Sounds like a great way to try out the product by providing the smallest size they offer, right... one would think.. Nope, in order to use the coupon you must be 12 or under. What 12 year old has an entertainment book? This coupon just went from a free smoothie to essentially bring a kid to the store so they can get a free smoothie because we know you will buy something to as the adult. One thing that frustrates me is when businesses play marketing games or if as a client you feel like a business is taking advantage of you. The coupon was ultimately honored after I cancelled the order (before it was made) and said I would go somewhere else to make a purchase as I felt the coupon was a trick. The employee stated that he was just following what the owner told him he had to do. To me this indicates I am not the only one who experienced this issue at Emerald City Smoothie. In the end to, the smoothie was nothing different then Jamba Juice and would have been in no way worth the price tag they wished to charge. My verdict... no more Queen Anne Emerald City Smoothie, which is a shame as there is no Jamba Juice in Queen Anne... read more

Most places would just put up a sign when they are out of a key ingredient.Not this place - they let you place an order, they take your money, tell you they can't make your order and then refuse to refund your money.. but here's a gift card in case you are a glutton for punishment and actually wanted to return to to this place. Spend your money at place with some integrity. ...."it's a no from me dawg"-Randy Jackson read more

Well it's noon on a Sunday and they're closed. Zero stars out of ten. Can't rate a place of business accurately if they aren't open during posted operating hours. ¯\_(ツ)_/¯ read more

Smoothies are not using actual fruit, but rather fruit flavored syrup that they squirt into your smoothie. Atrocious that they advertise this as healthy. I say again, this is fruit flavored syrup, not actual fruit. read more

COMPLETE DISREGARD FOR FOOD ALLERGIES. I am giving this business one star because zero or negative stars are not an option. My adult son and his girlfriend placed an order from Emerald City Smoothie via ubereats and made sure, as they always do, to specify on each item that they have nut allergies. When the order was received, almonds were inside both the food and drink. My son took a sip of his smoothie before realizing it contained almonds! Thankfully he is ok, but I am absolutely appalled at the the lack of care and concern for LIFE THREATENING allergies. To the owner and manager of this Emerald City Smoothie location: By offering food and drink to the public you are thorougly responsible for honoring each patron's requests and allergies. This was beyond irresponsible and you need to change your atrocious food safety practices. read more

False menu advertising. They use artificial flavored syrups instead of real fruit so if you want diabetes definitely go here. Very high in sugar. You can't claim peaches or apples are in your smoothies but then use peach flavored syrup and apple concentrate. If you actually care about what you're putting in your body do not go here. We ordered 3 smoothies and I noticed at the end he was just squirting flavors into the drinks. We threw all 3 in the trash on the way out...wasted $21. Places like this is what's wrong with the nutrition industry. read more

I like Emerald City Smoothies. Lots of options for additions to their smoothies such as protein powders, vitamins etc... My favorite smoothie involves some sort of berry. The staff is always pleasant and efficient! Definitely recommend this place to anyone who wants a delicious treat on a hot day! read more

I tried giving this place chance after chance to make their "energizer smoothie" as it is the only thing I typically order from this chain. However, This location consistently makes it TERRIBLE and is often unclean so it's not worth the convenience of it being by my house ! I went in today again after not going for a few weeks due to it being late and them being open an hour longer than the other location. But, yet again I was disappointed!!! The smoothie was bad and the place absolutely smelled of old mop water and dirty dish rags. After telling them it smells, they stated that it must be from the vinegar they have out for their fruit fly problem. I'm done with this place. read more

I've been going to Emerald City Smoothie for a couple years now and recently I've been going more as I've tried to be more healthy! And I'm lazy too lazy to switch on my vitamix. However, after seeing the fruit flies around the garbage by where my drink was served today, I'm thinking I may have to start utilizing my vitamix more. Let me back up though. It wasn't just the fruit flies that encouraged my two star review. I try not to knock on the restaurants in my neighborhood, but after visiting time and time again, I've noticed a constant theme on inefficiency and cutting corners which lead me today to realize its time to review. Things that need help: - The cash register area is always dusty; - There is always only 1 employee working. So if they are making a drink for someone else, you will wait at least 90 seconds before they can take your order; - There are only 3 blenders so if there is a line of more then 2 patrons, get ready to wait an extra few minutes as they ring up the line, then go wash the blenders, then start the drinks; - Food items have the price written onto them w. a marker; - They use SYRUP instead of real fruit in some instances - like The Emerald has strawberry sugar syrup instead of real strawberries; - Chemicals are stored under the sink by the food bar (i.e. not in a cabinet) for all to see; - Instead of milk they use water; and finally... - I see the manager and/or owner come in and out and they never offer to help, even when the line is long. If this was just a stand alone mom and pops, I wouldn't say anything. But they have multiple locations so they should know what they are doing. read more

I'm very confused by this establishment... they have a menu and allow customers to select the ingredients of their preferred smoothie, customer pays and then the owner is obstinate when the customer asks for a refund when they can't make an almond milk smoothie because they are out of almond milk?? Allergies are REAL, why would this establishment rob a customer of their money without providing the product they ordered? It's common courtesy and business sense if you can't provide the customer what they ordered, to provide a refund. I would NEVER revisit this establishment based on how my friend was treated here. Poor customer service, abusive management and quite honestly... thieves! read more

Smoothie was fine, but nothing special. The guy who rang me up asked me, "And for your boost...?" after I ordered. Now, this implied to me that I was receiving a free boost a la Jamba Juice (a marketing tactic I'm sure he was aware of). So, after a glance at the available boosts, I asked for flax. Then, I saw the total of ~ $7.50 ... for the middle size ... uh, I guess the boost isn't free. A little disingenuous, if you ask me. I quickly canceled the flax boost and was on my way, with my $6-something smoothie. I won't be back. read more

I don't understand why everyone Is so negative with there ratings it's one of the better smoothie places I've been and it's usually open I definitely recommend it for people who haven't gone. read more

Peanut passion smoothie is to die for. I told them I'd parked in a 3 minute spot and sure enough, it was ready super fast. Easy to find parking and great service! read more

Let me start out by saying this location has an AMAZING staff. Of all the times I have been to this location the staff have been very friendly, and helpful in figuring out my picky taste of food/drink. If you are looking for a smoothie, this is the place. Unlike Jamba Juice, ECS provides real ingredients and healthy options. A variety of No fat, Low sugar, Immune system boost, Help me lose weight, they have everything. They have pre-workout smoothies, post-workout smoothies, and if you aren't looking for workout related smoothies they have smoothies for any taste. The ability to customize smoothies and add boosters to your drink is quite impressive. They allow you to make modifications to the drinks on their menu to make the smoothie better fit your personal preference in taste! As far as accessibility, this store location generally has very easy parking. Surrounded by many other restaurants and stores, the location is prime! Queen Anne Ave is a great place to spend some of your day, and going to ECS for a treat is a wonderful perk of being in the area! I will continue to come here as long as it is around read more

Should have heeded the other reviews...worst acai bowl I've ever had. It had hardly any granola/toppings and the acai itself was icy and watery with barely any flavor. Go somewhere else!! read more

I've been going to Emerald City for years and have always enjoyed the smoothies so this review does NOT reflect Emerald City as a franchise. I will continue to take my business to other locations. This is specifically meant for the Queen Anne location. The reason I'm giving 1 star is because I have been drastically overcharged not once, but twice by an obviously shady employee (Management, if you're reading this, please take note). The first time was back in April. My smoothie was $6.30 and I can't remember if I tipped or not (I never tip over $1 for making a smoothie) but the total should have been no more than $7.30. As I was reviewing my credit card transactions a couple weeks later, I noticed that I was charged $9. While a trivial amount, still annoying, and I was going to dispute the charge out of principle but decided not to in case it was an innocent mistake. But...Just now I was reviewing my credit card transactions in May and I saw a $17 charge for my $6.30 smoothie last weekend! I specifically remember tipping $.70 for a total of $7.00. So I essentially paid more in tip ($10.70) than the smoothie itself! I remember the girl asked if I wanted a receipt and I said no as I don't keep receipts for small transactions. She obviously took advantage of this and hoped I didn't monitor my spending closely and pocketed my "generous" tip. I'm sure she'll claim it was a mistake and that it looked like I wrote $17.00 for my total instead of $7, which could work in her favor, except I clearly wrote out $.70 as the tip. Management - I can't remember who rang me up the first time but if there's a way to review credit card charges against employees, I'd check to see if there's a pattern with the same employee. I have filed a credit card dispute for both transactions and will not be returning. Customers - if you decide to visit this location, make sure to either pay in cash or ask for a receipt and monitor your transactions closely. read more

Arrived mid afternoon on a sunny Sunday for a refreshing, fruity snack. There were a couple other people inside, but once I decided what I wanted, I didn't have to wait in line. I went with the Vegan Berry Blast "Acai Bowl." The bowl contains acai, dragon fruit, mango, and pineapple. After I ordered and went to the bathroom, I was informed that they were out of dragon fruit, so the helpful young man behind the counter making the smoothies recommended raspberries as a replacement. Sure, I like raspberries. The bowl itself is on the small side and not as thick as regular acai bowls. It's more like a smoothie you eat with a spoon (and did taste mostly of raspberries). I'm used to a ton of toppings too (berries, banana slices, hemp hearts, peanut butter drizzle, etc.) and this bowl was just topped with a handful of plain granola. Yes it was refreshing on a warm day, but not worth the $8ish dollars. I do think it's false advertising to call this an acai bowl... My sister ordered the Nutty Banana smoothie and seemed to enjoy it. That smoothie contains banana, peanut butter, whey protein, and nonfat milk. A lot of the smoothies seemed to contain whey protein and I didn't feel like asking for substitutions to make one vegan. Lazy much. The interior of this location was pretty clean and both employees were friendly and helpful. I'd come back again if I happened to be walking by and needed a snack asap. Otherwise, I probably wouldn't go out of my way to come for a smoothie or bowl. read more

The owner apologized a lot, sent me a private message refunding the money and is offering a $20 gift card. And is re-training the employees. Thank you for your support, Yelpers! read more

Green goddess smoothie is amazing! I got it because it was recommended by one of the staff. Very friendly people working there also. The gal who made my smoothie even asked me to try it before I left to make sure it was perfect. I'm disappointed to read it's made of syrup, they say they use "the best ingredients available"... read more

Went here recently due to an acai bowl craving on a hot day and figured I would treat myself to a special meal. The guy behind the counter was nice enough and let me know that the bowl wasn't very portable if I wasn't going to eat it there. He didn't let me know how tiny it was, and it also had no fruit on top, just granola that I saw him scoop from a bag. It looked more like acai soup with a granola topping. Every other place that sells these bowls takes the time to put some fruit on it, and for $9, that is what I was expecting. Will not be going back. read more

Just went here for a quick stop. Very good I got the pacific splash and the guy working here was very friendly.