Called Garcia's Housecleaning because our company needs a cleaning company for 1-2-month period…read morewhile our current cleaning company tends to a personal family matter. Was going through some details to see if they were interested in coming for a walkthrough to provide us with a free estimate. When I mentioned our NET30 payment terms the person hung up on me. I called back and was hung up on again. If this is the kind of customer service they provide, we definitely don't want a business relationship with them. There was no need to be hung up on, they could have been professional and said our NET30 payment terms didn't work for them.

I wish I could give these guys more stars! I was able to quickly and easily make an appointment for…read morea full house cleaning. And clean they did! My shutters, bathrooms, floors and more are all sparkling. Not sure my house has ever been this clean. I am very satisfied. Thank you, Angela, and Garcia's Housecleaning!

Michel performed carpet cleaning and dryer vent cleaning at our home in Arcadia today. He was…read moreavailable within a few days of booking which was awesome! He was way more thorough than our previous cleaners and took time to talk me through his process. I would 100% recommend him!

Hydrocare is amazing! Our dryer vent is cleaned once a year and we always choose them. They…read moreschedule quickly, show up on time, super friendly, and great prices. I would recommend them to anyone.

Amazing service all the way around. I can't imagine why they only have 4.6 stars. They should have…read more5+ plus plus stars., Edith, and the team pay attention to every single detail. They're very pleasant and very quiet. They just go about their business. Everybody who owns a business should operate like they do. Thank you for your services-best housekeepers I've ever had! And very kind people. Highly recommended.

Absolutely incredible! My place feels brand new. They really do top to bottom & get every thing! I…read morefeel like a new person! I'd had a previous cleaning team come before & my kids could've done a better job, LOL. These guys were awesome and I've recommending them to my neighbors at the pool. Don't think twice, just have them come out & do their magic!!!

Today, my new house keeper came. Alyssa was wonderful. She worked Super hard and did an amazing…read morejob!!!!! I was so pleased with her friendliness and positive attitude. Plus, she did a great job. Super Happy!!!!

Service was easy to book online and pricing was available immediately. The week of my scheduled…read moremove out cleaning I received confirmation as well as the morning of. Alexa was great, she was timely, professional, and efficient. I had already made a cleaning checklist (I highly recommend this) upon her arrival so she knew where to start. Brian was in full communication with me about any additional costs, timing, etc. Super helpful! Definitely will use them again!

UPDATE: After talking and working with the company, I've learned this is a company that rights…read moretheir wrongs and has protocols already in place should the service 1. Not be up to standards and 2. Items getting broken or destroyed. The company has the right ethics and protocols to ensure the customer gets what they hired the company to do. They went from a 2 to a 4 star with that. I still believe the price is a bit high, but overall as a company I would recommend them. At 44p/hr per person with a 3 person team I'm flabbergasted that it took them hours to clean a newly remodeled home, not completely furnished, with no kids and only a small dog. At that rate, number of people, and time spent I would expect my house and appliances completely spotless and my walls, baseboards, window tracks, vents, etc. to be thoroughly cleaned (they weren't). The job completed was just barely better than what I do on my own and some products used actually destroyed the type of finishing I had in the bathrooms which I didn't notice until later than evening. I paid hundreds of dollars for this. I suppose if you've never cleaned a day in your life, have kids and animals tearing up the house and needed a basic cleaning the service would be worth it. The initial room took 20 minutes which is the most used and has the most stuff. Yet rooms that are barely touched with all new and clean items took longer? I cannot justify the cost with the quality and time spent. I chose this company because of the name, description, and what was promised. False advertising and highway robbery. It looks decent til you look at the details. I wish I had paid more attention to them but being they are "professionals", I thought they knew best.

Nightmare experience, do not hire this company. I requested a deep clean of an 1800 sqft house and…read morewas charged $450. I want to be clear that Special Ops provides a detailed list on their website of all services that are considered part of the deep clean. All of my complaints in this review are with the quality and fulfillment of services they directly state they offer. The job by the first crew could not be described as a general clean, let alone a deep clean. They left dirty cleaning supplies on the heirloom quilt made by my late grandmother. Most surfaces were still dirty to the touch. Entire rooms had been ignored. Less than half of the services advertised had been performed, and those that were done were largely inadequate. I sent a detailed email with pictures to management, asking for a refund. Dillon, the rep that I talked to, was very amicable and understanding. When I was informed that a full refund was not possible, I accepted the offer of a second cleaning crew. The second crew did a better job, but it was still incomplete. Only about 2/3s of the deep cleaning services on the company website were performed. The crew tried to leave without cleaning the office;. When I pointed out that several of the services and spots were missed (which, let me be clear, it sucked to have to be "that guy"), they grew frustrated and only addressed a few items before leaving. Mold is still present in multiple bathroom sink drains. The baseboards and walls were still dirty. The guest bath floor was not clean. Several surfaces were still sticky/gritty to the touch. After two "deep cleanings" from this company, several parts of the house remains not just messy, but unsanitary. Do not hire this company, full stop.

We are new customers and have only had one cleaning so far but would like to say the experience has…read morebeen great so far. We have a 1500 sq ft house and need the whole place cleaned. We do have one small dog and cat, and a large dog, so it's a lot of cleaning. The booking process was easy over the phone and I am very happy with communication up to cleaning day. I received text messages when our cleaner Meko was en route on the day of our cleaning, and when she had arrived. Meko did an absolutely stellar job on the areas that she cleaned. Every single bit of pet hair and dust was gone and the house looked way better. Unfortunately there was an upcharge for the amount of pet hair she encountered but that seems reasonable for a one time charge. I would say for the price and the amount of cleaning needed, this company offers a pretty good deal compared to other local companies. We have requested our cleaner Meko back next month as well.

We recently moved and requested a deep clean before unpacking all of our things. The ladies mopped…read moreand that was about it. Windows were dirty, shower was gross, and the kitchen wasn't even touched. Customer service was great and even offered the team to come to the house again free of cost however the attitude of the team that came back was horrendous. They cleaned for thirty minutes and asked me to inspect. During the inspection, I had all three women following me around the house rolling their eyes every-time i pointed something out. Would never recommend this company to a loved one.

Great service and response. The crew was very acknowledging in what needed to be done and…read morefulfilled on expectations. Work was professional and attention to detail was their primary focus. Thanks for accommodating my schedule on such short notice. Great service!

Dulce did an amazing job cleaning my house. I reached out last minute and the owner was able to…read moreschedule me an appointment for the next day. Dulce was very thorough and did an excellent job. Have already recommended this company to two friends. Great pricing and great work.

I needed a cleaning company to do a move-in clean for our new home. Maria responded to my request…read morefor quote nearly immediately. She was extremely responsive to my questions and requests that the crew address specific areas in the home. I was not present for the actual clean but was told that Maria arrived with the crew at the beginning and did a walkthrough with my husband at the end. I do know the crew she sent worked their tails off! The initial quote seemed a little high to me but after seeing the job the crew did and the hours they worked... I think it was an *extremely* fair price. Thank you Maria and crew for making a new-to-us home feel brand new!

Look elsewhere for a cleaning service. This company has some of the worst employees that damage…read moreour home every time they arrive. No one takes responsibility or lets us know as we find damage after they leave. The cleaners are always different people as they don't seem to keep employees. This company needs to review better customer service standards with their staff. Very disappointing experience.