I bought a washing machine, dryer and brackets to mount them on top of one another (all from Samsung) at Elon Kungsholmen and they were very helpful and service minded. I paid to get it all delivered ASAP, but the dryer was temporarily out of stock so it required a later delivery - Elon treated me to that second delivery free of charge.
The brackets turned out to be the wrong model although even Samsung themselves told me they were the right ones when I talked to their helpdesk. Elon Kungsholmen ordered the right ones and I didn't have to pay extra even though the new ones were actually more expensive.
There were several times during this entire process that the staff at Elon Kungsholmen told me they'd check something (delivery dates, talking to Samsung about bracket models, etc) and that they'd get back to me by a certain date - and they ALWAYS called me back as they said they would. I really appreciated that, and I'd be more than happy to return as a customer to Elon Kungsholmen. read more