Just came onto my property and spray painted the grass no big deal without permission. I understand that legally they can do this but one day this companies employees are going to go into the wrong persons yard without notification and get seriously hurt or worse. Not everyone is level headed. read more

They marked my property four times within the past month, without forewarning or agreement, and damaged it the past two times. This is excessive and in the realm of harassment. I contacted their managers, to replace/compensate for the damage and ensure their people are much more mindful going forward. No word back from the last one I was referred to speak with. No resolution has taken place. Spoke to the Dig Line about putting in a complaint with their board and it was suggested that I file a complaint with the utility companies directly as well. Hopefully they reconsider whom they use for locating services. read more

I understand that they're contractors. They still need to knock on your front door and let you know that they will be entering through your gate, leaving it open, and doing work. And if they don't, they need to understand when someone is home alone and sees a strange man walking through the backyard That they need to leave when asked. read more

HORRIBLE! Will not pick up the phone. I wanted to see if the invasion of our backyard was legitimate as we caught someone leaving our backyard and they would not speak to us. Called Boise PD instead and filed a report since no one at ELM would talk to us via phone or otherwise. "ELM person" trespassed in our backyard for god knows what reason, while we were gone, left our gate open and let our dogs out! We caught the exiting person as we were pulling up in our driveway. Total disrespect for property, and home ownership. I will also follow up with DOPL to see if this company pulled a ticket or what the plan here is, and why they are trespassing? BPD acknowledged that there was no prior notice in place with property owner. This may have been a criminal staking out our home for invasion, so at least there is a police report now if they come back. Beware, if this is how ELM operates. read more