Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

It went great. They came out looked at my washer and tested it. Sadly I had to buy a new one. The…read morerepair guy was very patient, respectful and answered all my questions.

Brandon gave me a heads up that he was able to arrive quite early if that worked for me. Friendly…read moreand informative, he asked several questions, turned on the washer, did some online checking to verify the issues, and declared the patient near death. Though I wanted better news, Brandon explained the issues thoroughly and offer helpful suggestions about brands that might serve me better than the 10 years I got out of this Maytag. His suggestions were later born out by Consumers Reports reviews. I should add that scheduling was a breeze because the business line is answered by a knowledgeable and friendly person committed to service. (I know it sounds like I'm a relative or something, but I'm not. They're just that good.)

good communication before appointment, very efficient and reliable, reasonably pricing.read more

Did a great job installing my stove.Came the same day and very affordable. Didn't take him longread more

From the owner: Offering 95 furnace safety check Filter replacement…read more Heat exchanger check Co smoke check Pressure safety switch check Ducting venting check Basement air loss check

Mr. Appliance is the preferred vendor for Bosch dishwashers. I was referred to them by Bosch…read morecustomer service who even made the initial contact for us! We had two separate issues a month apart. First, the bottom arm that distributes water needed to be replaced, then the pump bc it wasn't draining. Both service calls were scheduled promptly with good follow up in the way of reminders. Liked the fact that the pictures of the servicemen were texted to us in advanced and they called when they were on the way. Parts ordered for the repairs came in quickly (2 days) and the return visits for repair were also scheduled promptly. Will use again.

Date of service: March 21, 2025…read more Really appreciated that I could schedule an appointment online with Mr Appliance through their website as I tend to be crazy busy during working hours and loathe leaving voicemails for companies and playing phone tag. Jalen with Mr Appliance also came when they said they would come and resolved the issue quickly and easily. The issue was a grinding noise that our less than three year old dryer was making. an obvious sign that something was not right. Jalen suspected a potential blower motor issue and got to work on resolving it. 25 minutes later the problem was fixed: Excess lint buildup that got through the lint trip and into the machine, causing the motor to have to work harder than it needed to. He showed me all of the lint he pulled out, but he piled it up on the runner below the dryer and on the top of our glass-topped washing machine, requiring me to clean off the washer and wash the runner. In addition, it was $243 for less than a half hour of his time. If the service call is $129, that would make the hourly rate $200 for Mr Appliance--I am clearly in the wrong line of work! Unfortunately I can't really give more than three stars given the cost and cleanup from the appointment.

I called on Sunday and Bryan answered, he was able to help me. He opened the shop just to sell me…read morethe part I needed for my oven and told me what to do to fix it myself. A really honest man. I would reccomend this company to anyone near by!

Beware. This guy is crook. He scammed me out of $400. He came over diagnosed my dishwasher. Said he…read morewould order the part and came back the next week to install. I paid in full - my mistake. Long story short I've been hounding him and he has gone silent on me. Guy is crook. Stay away.

Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

On time, professional, good job! Worked to save me money but I opted for a more costly, proactive…read moreroute. No pressure from them. Recommend!

Had another issue. This time with our freezer light switch. Jacob was so knowledgeable about the…read moreproblem and it was fixed the next day after my part came in! On time and always honest about the charges. An excellent company!

OMG Jacob showed up exactly when he said he would with a sunny and confident attitude. My top…read moreloading washer, which I bought from John's Appliance 8 years ago, wouldn't agitate or spin. He quickly diagnosed the problem, had parts on the truck, and was finished within 30 minutes. Cost was very reasonable. What a great guy!!!!!! I've called on them for other appliances and they always do a great job and are fairly priced. Thanks Jacob!!!!!!!

I've used Appliance Alliance several times this year for breakdowns in a refrigerator, stand up…read morefreezer and dishwasher. Each time I called Bill h came the same day and knew exactly what needed to be done. One visit had him spending 3 hours on a repair. He even showed me how to use the on board computer in my Whirlpool frig to diagnose problems with that appliance. His fees are extremely fair. His responsiveness, knowledge of appliances and willingness to spend as much time as it takes to fix a problem are exceptional. He deserves a 4 store rating.

I have an LG TrueStream dryer and I noticed my clothes, specifically clothing with smaller straps,…read morewere getting ripped apart in the dryer. I called Alliance Appliance and requested dryer service. I received a call back right away from Bill and we scheduled a time for him to look at the dryer. He diagnosed it right away and fixed the issue. He was kind and professional. I'm grateful for his knowledge and skills, and highly recommend Alliance Appliance!

Didn't know who to call to fix my oven so found these guys through an neighborhood site's…read morerecommendation and I'm glad I did! They were excellent. I was able to get an appointment the same day and Bart fixed my issue in under 30 minute. He was very nice, helpful, honest and fair in price. He gave me some great advice for maintaining my other appliances. I hope I don't have any other issues in the future but if I do, I'll definitely call them. And I will 100% recommend them to anyone else!

Really ace team of people who do what they say they will and fixed our craft ice maker without any…read moreproblem. Nice people, great service is what Kingdom is all about. There really isn't much more to say. When you call a repair service and they fix your problem and are kind, prompt and deal with things in a professional manner they deserve praise. Here it is.