Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

Back Again! If you're looking for a dealership that actually delivers on what it promises, I can't…read morerecommend Berman Subaru of Chicago enough. I've owned a lot of cars over the years--from BMWs to 300Zs--and after driving the Subaru Crosstrek for nearly a decade now, I can confidently say it stands in a league of its own. It's the perfect balance of size, shape, practicality, and everyday performance. I was never chasing high performance--I wanted something reliable, comfortable, and capable in all conditions--and the Crosstrek has consistently delivered, whether I'm navigating city streets, cruising the highway, or taking on backroads. Berman has been my go-to dealership from the very beginning, and for good reason. The team is always professional, straightforward, and genuinely helpful. Pricing is very fair, the process is smooth, and their service department has been consistently excellent over the years. A big shoutout to Daniel Szontagh--he made this latest experience just as seamless as the others. No pressure, no gimmicks, just honest help and great communication. I recently traded up to the Crosstrek Hybrid, and even after just a few days, all I can say is: wow. The previous models were great handlers, but this one takes it to another level. It feels incredibly smooth, connected to the road, and surprisingly comfortable--even over Chicago potholes. It's refined without losing that fun, capable feel that makes the Crosstrek so enjoyable to drive. If you're in the market for a Subaru--or even a quality used car--do yourself a favor and check out Berman Subaru. And if you can, ask for Daniel. You'll be in good hands.

Great experience at Berman Subaru! I came by today to get a new stereo system put in my car. I had…read morean appointment and pulled right into the service garage upon arrival. The team greeted me and got me checked in super seamlessly. They let me know it would take about 2 hours for the installation and then showed me to the waiting room. There are two spaces, one bigger one with tables and chairs, and the other with some desk space. I was able to camp out at one of the desks to get some work done while they worked on my car. There is wifi (not the best so I tethered to my phone) and coffee available. Before I knew it the 2 hours was up and my car was good to go! They even gave it a quick wash while it was back there (even though we got it fully serviced and detailed about a month ago). The team is awesome and super responsive. Since it's also the dealership, there were able to do multiple services free of charge (including the new stereo!) They do a great job of building relationships with their clients to keep them coming back. We've been bringing our Forrester here since 2017 and will continue to do so.

The dealership is honestly amazing. First of all, they were playing the best music ever, secondly,…read moreeverything was so pristine and the process was so easy. I have to make it clear that car buying as a woman is not usually a fun time. Ray never spoke down to me or talked to my male counterpart. He knew I was the one purchasing, and that was really important to me. He asked me all of the questions and what I was looking for in a vehicle. Ray truly was the best part of the sale. He is so kind and funny and really made the whole process a joy. I would recommend to anyone who is in the market for a vehicle to visit Ray at City VW.

Service has definitely gone downhill here in the last 2 to 3 years. Most of the staff don't really…read moreacknowledge you as customers or treat you as people who were paying for a service anymore. It's quite sad. Service charges have become less clear over the last few years. The people handling your appointment - at least the guys - have become consistently less reliable, although most of the women who work in the service department do you tend to care about your cars more, so they're at least still doing their jobs. More often than not there's unclear charges that you weren't expecting heading in. Overall just honestly bad service. If there's another VW you can go to that you've enjoyed in the past. I would recommend getting your service done there, not here.

I want to give very loud "shout out" to Eric Cardona who was patient, sympathetic and…read moreunderstanding as my 80 year old mother transitioned from financing a vehicle into leasing a vehicle. I wish all salesmen were like him. Thank you Eric

First time buyers with my boyfriend and they tried taking advantage of us. They were forcing add-on…read morepackages to the quote of the vehicle (which is illegal). The salesman was honest with us on not having to purchase them and when asked to remove them with the managers approval it was declined. We then asked to speak to manager personally and we waited but instead he sent over a supervisor. We got up and left because all they did was waste our time. Terrible.

I can't say enough good things about Marino. I bought the extended warranty, and I'm thankful I did…read morebecause my check engine light came on and the truck started showing a misfire, well, it turned out to be a big repair. They had to replace the camshaft, rockers, and lifters, which is no small job. Thanks to the warranty, all I had to pay was a $100 deductible, and the team handled everything smoothly from there. Mel and Dave in sales were outstanding. They took great care of me and set me up in a brand new Grand Cherokee so I could still haul all my equipment for work. Alex in service was phenomenal. He got my truck in right away, kept me informed every step of the way, and made sure I was always in the loop as the repairs were being completed. On top of that, Mel, Dave, and Alex went above and beyond by actually dropping my truck off at a house I was inspecting because I had a packed day and wouldn't have made it before closing time. Professional, responsive, and genuinely caring, this team made a stressful situation incredibly easy. They truly went the extra mile, and I would not hesitate to recommend them to anyone. They are the best!

I won't trust a different dealership other than Marino with servicing my vehicle…read more service writer Jose Quezada kept me informed during the process with cost estimate, suggestions, and time of completion. check the website for service coupon.

Super helpful, knowledgeable, and easy to work with. Walk me through options and provided honest…read moreguidance on where to not bother spending money. Appreciate the honesty and transparency! Definitely recommended.

Zak was amazing. I had a lease I wanted to get out of and he made it happen at a price above…read moreCarvana and everywhere else. All within 2 weeks. Always responded right away and never BSed me. Always straight up. If you treat him well he'll do the same back 100x over. Can't say enough positive things about him and his team.

I had a great experience here. I ended up getting a great car at a fair price. I worked with…read moreStephan and he was great! Very patient and understanding. He listened to what I was looking for in a car and made some suggestions. He was also happy to bring cars from other locations for me. I highly recommend this location and Stephan. I usually hate the car buying experience but this was smooth and easy. I don't remember the names of other staff members but they were also friendly.

Where do I begin? Valerie and Jasmine are beyond exceptional. The level of customer service and…read morestanding on business is unmatched. Everything that I requested or asked it was delivered and with a smile. The upfront and no BS attitude was something that I truly appreciated and wished more people in a customer driven business would adapt. They made my first used car purchase experience seamless and truly top notch. If you're looking for A+ customer service, great prices, and nice vehicle options then please go pay Enterprise and Valerie a visit. Trust, you won't be disappointed. Oh, and I can't forget about the rest of the team you all are very welcoming and professional as well! Great leadership Jasmine and great salesperson skills Valerie!

Well oiled machine of a service dept. fast intake and follow up. No upselling. Great staff. Thanks…read moreJennifer

I've been coming to Fox Ford Lincoln for years since moving to the city back in 2014. I always…read morethought they provided good service at a premium price (being a dealer in the center of the city, I expected and was happy to pay the additional premium for the convenience.) Right after they switched to the Murgado brand, I brought my Ford Escape in for an oil change back in January of this year. I noticed immediately after the oil change that the plastic tray that covers the bottom of the engine would fall off and drag on the road. I bought some additional screws and that held me over until the cover continued to lose the screws and detach and today I asked them to fix it when I came in for my scheduled oil change. Parallel to this, I asked them to check a seatbelt in the rear that wouldn't retract. They said it'd be $280 for the diagnosis and the majority of the time, they can fix it. Okay. They have my car all day and tell me I have 45 minutes to come pick it up because they close at 6 unless I want to wait until tomorrow. They said it'd be $1200 to replace the seatbelt (they couldn't fix it) and $600 to replace the bottom cover. I denied both. I talked to my service advisor, David and explained that they caused the issue with the bottom cover and he lied to me and said they didn't need to remove the cover for an oil change. He also said they couldn't cut the part hanging off because it was covering a key part of the engine protecting it which also ended up being false. They also charged me $30 to put new screws in without fixing the problem. When I arrived and complained to the manager, they did nothing to fix the issue (saying the car was "old") and still charged me $440 for the oil change, 3 screws and seatbelt diagnosis Oh, and did I mention when I looked at the bottom and did a small minor tug, one of the screws came right out. I also disassembled the back seatbelt myself, and I fixed it within 2 minutes of messing with it. I'll never be back. UPDATE: I took the cover off the broken seatbelt and messed with it for 5 minutes and was able to fix it. I asked the service manager for a refund for the $280 and they said they'd send me a check. 20 days later, I never got the check, so enjoy the chargeback on my credit card. STAY AWAY!

Another day like Monday, I bought my HONDA CIVIC 2014 SEDAN…read more4 DR, thanks North City Honda for the nice welcoming for decision move to a better choice for a life time, thanks to Antonio Villarreal product specialist to his recommendation to look toward better options also, to the team at North City Honda for there service. THANK YOU

Scammers. Listed prices are deceptive due to a number of factors. A $999 processing fee to recoup…read moretheir expenses rehabbing the car from its previous owner. They also attach $1695.00 for the installation of a tracking device. Salesman August presented the tracking device as an optional benefit during his sales pitch for their prepaid maintenance scam*, the full term of which cost $1695 as well. Other fees attached that are apparently common practice at ALL 60 Victory owned dealerships across the country. When we pushed back on the inclusion of the two $1695 up charges, they were willing to remove the prepaid maintenance. When pushed about the tracking device, August asked if we could see any benefit to the device. When we said, "No," August got a blank look on his face, and then repeated his question. We were still "no," which just lead to another blank look and another ask about seeing the benefit. They were willing to reduce the cost of the tracking device down to $699, which they claim is their cost. It took roughly a minute for August to discuss with his manager and return with that offer, so apparently we're not the first to wonder about it. The manager would later come out, and attempt to budge me from my budget. I set a hard top, and the manager, maybe named Peter, kept coming down, and ignoring our concerns about the tracking device. We finally just left, saying we were sorry for wasting their time. About 15 minutes after we left, I got a call from a number that my phone reported was a Chicago masked number, which I ignored because I was driving. It was a voice mail that started, "Hello (my name), this is Peter Gabriel..." and I got skeptical but excited as a huge Peter Gabriel fan. ;-). But he continued, "From Victory Honda. ... I was just calling to let you know I was able to get you down to the (price) that you're looking at I did some maneuvers and give you more money for your trade somebody able to do that for you if you found that the best deal please come back and get the car would like to own your business again I did it for (price) like you asked for thank you and have a wonderful night my phone number is ..." Apparently, these tactics are common across all Victory dealerships. Nitrogen tire fills for Toyotas that have no need, "Optional" tracking devices universally preinstalled, inflated tire lock pricing, passing their costs as additional costs instead of quoting accurate prices on their website.

purchased a used vehicle from this location on May 2025! I thought everything was fine except the…read morecheck engine light was on! I called this location the next day and was told that I had to come in on May 27th! I told them multiple times before this date and on this date that this check engine light has been on! I was promised a full diagnostic would be performed! I get the car later that date, the check engine light was still on! Normally, when something is wrong because of a business's mistake and I complain, I'm either banned or given the runaround! Now, earlier this month, the car is completely shut down! I'm not paying a dime on this car payment until this is taken care of! When I came and picked up my car, I was told it was parked across the street! I was looking for about 25 minutes, and guess where my car was? It was actually in the lot adjacent to the service area! Be cautious with this location! They will give you a lemon and a half tank of gas, and will not tell you!

Don't like the services they provide. I never was told that if you dont make a payment on time they…read morehave the power from the finance company to turn off your car completely and I was thinking that there was a problem with the car even tho after 2 months that I bought it took the car to get it fix under the warranty and they still didnt told me that they were turnning off my car because a late payment. Los servicios que dan no estan nada buenos, cuando compre el carro me estaba fallando a los dos meses porque no encendia y a mi ellos no me informaron de que si te atrazas con un pago automaticamente tienen el poder de la financiera de apagar el carro y yo pensando que estaba malo y aun asi lo lleve con la garantia que me habian dado al lugar donde lo compre para que me lo chequiaran y no me dijeron nada que la financieara podia apagar el carro por pago atrazado y eso no esta bien