Look, if I told you all the background to this story, one of us would be dead before I finished. :)…read moreIt's ridiculous. Suffice it to say, my husband and I spent over 7 hours over three days trying to get our car rental reserved. We'd be guaranteed a vehicle and then, an hour later, be told it wasn't stock, we'd redo the reservation at another location and . . . Wait, I did just state that I wasn't going to go into all of the details, right? Right. Let's just say that by the time I drove to the Orlando airport to pick up the car, we were exhausted. "We" mainly being ME. Though my husband was irritated, I was somewhat further down the spectrum. Enter Agent Abdo. Are you kidding me with this guy? Soft spoken, professional, kind, magazine-quality smile. "Can I help you" is a phrase all too often used by folks who have no intention of ever helping you. They're just there to watch the clock till lunch. Not Abdo. He was so personable and willing to help in whatever way he could. While countless customer service agents, three supervisors, one district manager and, probably, a partridge in a pear tree, couldn't come up with a solution, Mr. Abdo came up with three right there on the spot. Not only was I NOT told it couldn't be done, I was told I had options. Abdo went so far and above with me and my husband that I just had to write. We all somehow find our voice when it's time to complain but we need to remember to use that same voice - just as loudly - when someone steps up to help. Thank you, Abdo. You wouldn't let me buy you lunch or anything, so I hope someone does something really nice for YOU today.

I had an emergency situation and requested a tow/pickup service from this rental company. I later…read morecanceled or no longer needed the service, but I was charged several hundred dollars in fees. I tried contacting customer service multiple times to explain the circumstances and ask for some leniency or a reduced fee, but I did not receive a helpful response. I understand companies have policies, but I was disappointed by the lack of communication and compassion in handling the situation. I hope they improve customer support and work with customers more fairly during emergencies.

My Family Rented a van from them while on vacation. When the van was rented on line we paid 520.00…read moregot to the place had to pay 100.00 more no problem.The guy explained that was the final cost .7 days later after the vacation An returning the van a total of 1120.00 was charged an No One could explain . Talk to several people An nothing two guys behind the counter put there head down an didn't try to help!!! Please don't Go There . The only reason they got 1 star because I needed to put something . We went to NU car rental in this building .

If half a Star was available they would get it. The great deal to get you in is a scam. Would not…read morehonor current insurance, must purchase theirs. Next wanted $40 a day for toll pass, another scam. The initial quote was $131. By the time we filed paperwork it was going to be over $800. Total scam. Refused vehicle inspection of vehicle was a joke, any little scratch would have been charged and accident. Run , Run, Run do not use this company.

I referred to them by my friend. I had some transmission problems. Steward informed me that he did…read morea diagnostic on my vehicle, but found nothing wrong. He took it for a test drive and informed me that it was a coul pack. Sure was and my car has not given me any problems since. The quality of work is hands down the best. And the price it was worth every cent. I highly recommend them for honest mechanics and fair prices. They are now my shop for all my automotive needs.

Great guys over there at lemon chasers! Have always used them and they're more than fair and do…read morewhat's right

Was recently in Orlando for a bachelor party and we rented a Lamborghini for the weekend from this…read moreplace. It was an amazing experience and they offered great service. 10/10 would recommend for an awesome driving experience!