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    Elise Hair Design

    5.0 (1 review)
    ModerateHair Stylists
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    15 years ago

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    Cut & Dryed Pontypridd

    Cut & Dryed Pontypridd

    2.0(2 reviews)
    0.8 mi

    My nan gets her weekly blow dry here and they do a fine job but im not sure if id trust them with…read moremy hair. All the hairdressers are very friendly.

    I went to this salon for the first time on Friday 16th December 2011. They were all very friendly…read moreand I picked out a style from a book, but the girl suggested a different style which I agreed to. The colour was ok but the cut bore no resemblance to the hairstyle in the book at all, it was a lot shorter than I wanted, very flat on top and just 'hung'! When I said I didn't like it she wanted to backcomb the top to stop it being flat! The manager came over and re-wet the hair and blow dried it but it still wasn't what I had asked for and the cut was dreadful. She could see how unhappy and upset I was but they just kept saying well it's what you asked for. Well it wasn't. I phoned this morning (19th) to see if I could get a refund but the manager was very defensive, she would only agree to refund the cut and blow dry £13.odd I had paid £43 altogether. She told me to go to the salon to pick this up. When I arrived she kept saying that the style was the same as the one in the book. When I challenged her to get the book it was quite clear it was nothing like it, but she tried making other excuses. To get the £13.odd she wanted me to sign a piece of paper to say she was doing it as a good-will gesture only and was not taking any responsibility. When I refused to sign she would not refund anything. She did offer to recut my hair but how could I it was already shorter than I asked for and would you trust them again? Also note they only take cash something they did not tell me when I made the appointment.

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    Lazarou Hair Stylists

    Lazarou Hair Stylists

    2.8(6 reviews)
    0.8 mi
    ££££

    I paid £69.95 for what I Could have done with a BOX dye for £5 myself. I was blonde all over I…read moreasked for 4/5" of brown dye on my roots for a dip dye look instead of doin my ROOTS only they did the whole top layer of half of my hair. So I had no dip dye root effect! I wasent happy and told them it was awful I looked like a skunk. So I asked them could they put a few browns through seen as they ruined the look I wanted from the start, so I didn't look like a skunk bearing in mind they are supposed to be professionals and know what they are doing so I trusted them! Well NEVER again They put brown streaks through my hair and it is now all brown and the tiny blonde bits I have left look grey NOTHING like what I wanted or asked for! I even showed them all a photo 3/4 of them were deciding what to do and said yeah it's fine blah blah like they knew what they were doing ! They were extremely rough with my hair yanking my head to the point I could feel strands of my own hair being pulled out. Once I got home my partner noticed the right side of my hair was patchy and goin green prob from where they put brown dye straight onto bleach I have brown hair dye all around my face and look ridiculous! I'm now waiting to get it fixed elsewhere and have to pay more money than what I paid for , for someone else to fix the mess they left me with! I am not one to complain at all it's pissed me off so much that I felt the need to write a review on here. What a waste of £70 and a rip off! I am rating 1 star only because I cannot put 0. I would not recommend this place to ANYONE! Absolutely awful and way over priced for the awful job they did!

    My husband and son both had a dry cut which was £11 each. Both cuts took under five minutes with no…read morereal finesse or flare.

    Elise Hair Design - hairstylists - Updated May 2026

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