In the last six weeks or so I've brought two dresses to be altered here. Both were brand new, one was a polyester faux-linen party dress from Target that required shorter straps; that service cost about $30 and was done in under a week, with excellent results.
The other was a poly blend sheath dress for work, which was only available two sizes too large, but was such a pretty color and so cheap that I bought it in hopes of having it tailored to fit. Unfortunately, the $50 tailoring job did not leave me with a dress I would actually wear--it's still too big in some places, and now, too small in others. I will end up donating that dress, having learned some lessons about buying things in my own size.
Customer service here is pretty good, if not outstanding. I've heard the woman who runs the business argue over prices, which are somewhat high, but she's also renting a retail space in Broadway, so you're paying for convenience. I would feel comfortable returning, but I would probably consider other businesses offering the same service first. read more