Stay away from Dr Patel. I was a former patient but had left the group due to his horrible bedside…read moremanner. Ended up back in the hospital and got stuck with him as my GI. He did one test, a CT scan, then grossly missed diagnosed me as a drug seeker despite my constant pleas for a colonoscopy and even my doctors at University of Chicago said I needed a colonoscopy. He would not do it. Needless to say, a few weeks after discharge I finally got the scope at UofC and not to my surprise, there was a massive blockage.

My husband has had issues for years having difficulty swallowing and food getting stuck. He had…read moreseen doctors at Northwestern & they would just dilate him. It wasn't until he started seeing Dr Moxon that he was finally able to determine the cause. It was a joint effort between Dr Moxon & an allergist who were able to assist him. He has had several scopes and no issues! He has been able to stop both his omeprazole and his cholesterol RX! Inflammation is no joke or anything to dismiss. So grateful to this practice for their time, care, attention and ultimate resolution to his issue.

Dr. Stinneford has been my gastroenterologist for well over 15 years now. He has a terrific bedside…read moremanner, I wish he could teach most Primary Care Doctors a thing or two! No question has ever been off limits even if it was about something outside of his pervue. I first started to see Dr. Stinneford for a preexisting ulcer. He has always stayed on top of my medical situation and when I was going through a hard time he tried to get me some samples of my medicines when I needed them. He has been very understanding and empathetic when I have needed tests and two surgeries. He has always returned my phone calls often into the evening after his appointments or after his days doing procedures at the hospital. I often tease him that if he ever gets tired being a gastroenterologist he can be my PCP any day. Dr. Stinneford is very personable and has a great sense of humor! He is in his 50's, is married and has a couple of grown kids. If he ever moves, I am too!

I had nothing but issues from the very beginning. I made an appointment about a month ago showed up…read moreand was told that I was actually booked for the South Elgin office and I'd need to reschedule. I was upset as I had taken off work to make this appointment...but okay no big deal lets reschedule. I get there today for my 3:45 appointment I arrive upstairs at 3:40. The young lady is checking in another patient. When I reach the desk to check in I'm told I'm late it's 3:49pm she's got to call the back and see if they can still take me. Looking at my phone it's now 3:51pm. she calls the back about 4 times...she then walked to the back...I was told they could still see me but after the last appointment for the day since that person was already checked in (probably the person she was checking in as I waited). So was your last patient scheduled for 4pm meaning I would have only had 15 minutes with the doctor? 1. I wasn't late 2.no grace.. While the receptionist was seemingly nice this is not how I expected to be treated. I decided to just leave. This was a sign I guess to go with a different medical group. I can't speak to my experience with Dr Liam as I never had an opportunity to meet him or be treated by him.

My insurance approved a referral to this place and after waiting one month for my appointment they…read morecalled me the day before and said under my insurance they only take patients that live in Elgin no exception. Unacceptable!!!!

Dr. Caruso is a really pleasant doctor. She very nice and warm and friendly. I felt comfortable…read moretalking to her about my stomach issues. I had a very hard time trying to find a gastroenterologist that I liked and now i finally have! There is a bit of a wait to get in to she her but I actually look at that as a good thing. Would you want to see a specialist that can get you in right away? I for sure as heck dont! I want a doctor who has a good patient following. (I once had a docs office tell me they could get me in within the week and I looked him up and he had terrible reviews- no thank you) I really am glad I went to see her. Waiting room time is the same as any other specialist's office. Her office staff was courteous. Would recommend!

Dr Brian Muska, is a superb Specialist! His gentle demeanor, professionalism, knowledge and chair…read moreside manor are outstanding!. SO OFTEN PEOPLE take the time to complain about a service or attitude, and they dont realize the same importance and energy is needed for the positive as well. Dont take that for granted. If you have the energy to complain, why surely you must have a better amount of energy to give THE GOOD FEEDBACK. This DOCTOR and HIS STAFF are EXCELLENT, COURTEOUS, PROFESSIONAL, They answer their phones! and they work with you and the doctor, to get what you need met! THIS IS THE OFFICE AND DOCTOR YOU WANT TO BE A PART OF! Dr. Brian Muska - Gastroenterologist Northwest Healthcare Associates. Thank you, Gyl Chambers

Horrible! Can't make an appointment or get a televisit for months. When I made a televisit with…read moreanother doctor in the practice duly called me THE DAY OF THE TELEVISIT TO CANCEL THE APPOINTMENT. Why? Because if you've seen any doctor in the practice in the last 3 years (even if you're sick and can't get into your own doctor) you can't make an appointment with any other doctors in the practice. You'd be better off to go to a back alley doctor because these are a group of greedy doctors that don't care what happens to their patients. GO SOMEWHERE ELSE!!!

I have had SO many problems with my teeth over the years…read more I've seen many dentists due to insurance plans changing, moving, etc. But I will ALWAYS come back to Dr. Kane and Shanley. They offer great service, and have the most poliet staff I have ever seen in any kind of doctor's office! On my last visit I decided to come to see them even though I live over 45 minutes away now. TOTALLY worth it. They don't over charge, and they do great work! I never leave feeling a lot of pain or have to go back to get something re-done. I've had so much bad luck at other places, I don't want to risk it ever again!

I've been a pt of hers for many years. I had stomach problems and she did a colonoscopy and didn't…read morefind anything. I kept having problems and she wouldn't return my calls to do more tests which my pcp had ordered. I then went to a different gi doctor a couple months later and they found 7 pollups and a stomach ulcer. Pollups don't just grow in a month or two. She saw it and did nothing about it. She put my life at danger by not removing it and will never go to her again.

I love the doctors, nurses, and office but I stay on hold 30-45 minutes before someone answers the…read morephone. The group really needs to work on a new phone system!

From the owner: Illinois Gastroenterology Group was established in Elgin, Illinois, in 2011 when several smaller…read moreregional gastroenterology groups merged. Since then, they have grown to become the largest gastroenterology group in Illinois. This considerable size and access to resources afford Illinois Gastroenterology Group the opportunity to offer their patients the most innovative treatment methods and state-of-the-art facilities, putting your mind at ease that your needs will be fully addressed. They treat a diverse range of conditions and digestive health needs such as acid reflux, colitis, and Crohn's disease, while providing routine exams such as colonoscopies and colon cancer screenings. Understanding that great medical care is about much more than advanced technology and procedures, the physicians and team at Illinois Gastroenterology Group take the time to listen compassionately to your unique needs in order to develop a plan of care that is designed specifically for you and your lifestyle. Illinois Gastroenterology Group is dedicated to continually advancing the level of care both within their practice as well as on the national level. They implement evidence-based medicine and use performance and outcome measurements to ensure that you know you are receiving the highest level of care possible. To learn more, go online or call today to schedule your first appointment with one of the caring physicians at Illinois Gastroenterology Group.

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.