Very helpful, kind, and quick! They have a wide variety of glasses, and they give suggestions on what works for the person. We waited only 20 minutes! (Other places told us 2-3 weeks.) Will be back for future glasses! read more

Jason at eleven optical is the best. They'll always accommodate for whatever needs or issues I'm having. I'll be going here forever for my glasses needs. read more

Best business establishment. The owner Jason is attentive and professional. His employees are also great. I recently moved to SD but wanted to get new lenses here and nowhere else. I sent my new prescription electronically and hand my glasses ready for pick up the next day! They had my previous purchases on file which made it easy for me to communicate what I wanted. I have been to OTHER establishments that constantly lost my information. That is never the case here. I also like that alterations are done in house. I don't have to worry about my frames getting broken or lost in the mail. I will continue to get my Eyewear here even though I am living further. read more

Second time coming, it's been two years and the customer service is still amazing and even better! If you are worried about looking for glasses during COVID, NO NEED TO WORRY here. They clean all the glasses after each person tries them on so you can try on newly cleaned glasses. The owner is so nice and they can even ship your glasses to you! It's so clean and they always have the most trendy glasses. It's been two years and they are still the best that we have to drive up from LA. They are quick, fashionable, and affordable. Will always go here for my glasses and strongly recommend! P.s. I'm not being paid to write this review this place is just that awesome! read more

This review is long overdue, but I wanted to wait until I can sit down and give a thorough review of how amazing my experience at Eleven Optical was. I usually also only post reviews for places that provide impeccable service and a memorable experience -- Eleven is that place ladies & gents. First off, Jason and Alecia are WONDERFUL. They are such down to earth people and immediately made me feel comfortable when I came in. They have so many cute styles for frames! I literally wanted to buy the whole store because I love wearing glasses and would wear all the styles they had. Because they had so many great frames to choose from, it was not an easy decision for me to pick one frame. Alecia and Jason gave me such honest and valuable feedback. I can tell they were being genuine and weren't just trying to get the sales like most optometries do. I couldn't decide what frames to get and needed to wait for my insurance to get approved anyways (yes, they accept insurance, which is also another plus), so they told me they would put the two frames that I was debating between on hold so I can think about it and come back when I was set to purchase one. When I returned, they even had more frames to choose from! They also took the time to help me decide with the newer options too. Alecia and Jason were so friendly and patient throughout this whole process. It felt like an honest friend was giving me feedback. They are also so knowledgeable about each frame and how well it fits to your face shape. My frames and new lenses were ready same day within 20 mins! They're such good quality and reasonably priced (way affordable than other places I've been to). BONUS: they are also anti-glare and scratch free. BEYOND HAPPY with my new glasses! I've gotten so many compliments so far. Will definitely come back here for more frames and their other services, such as sunglasses and contacts. I look forward to going back this place. Thank you Jason and Alecia for everything! Y'all are the best. read more

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So I literally just walked out of their shop. This was hands down the nicest experience I have ever had with any kind of glasses related purchase. I was in and out with glasses on hand in nearly an hour!! I have teribble social anxiety but their customer care was amazing!! So friendly and so helpful. I didnt geth their names coz of my social anxiety but they were all amazing. From helping me pick out the frames and lenses, to fitting and paying the experience was great. They even helped me fill out my insurance claim ( my insurance requires i do the claim). They literally did it all in no time with a smile on their face and genuine care. Will def come again for all my optical needs. P.s they even charged my phone a bit coz ya mans always forgets to charge his stuff. read more

My 8 year old was in need of glasses as her vision declined for distance. She only has a couple of months left of school and needed them stat, since her vision was 20/70 and 20/50. I ordered her a pair from another office but the lab was backlogged for 6 weeks. I just happened to stop at the papa John's one night and stumbled upon this lovely store. Upon entering it was aesthetically nice to look at and the office staff was very kind and helpful. I brought my daughter back a couple of days later and she found the perfect pair that fit her personality, and they were made in a matter of 10 minutes!!! Ordering food takes longer than this! They took their time with her and made any final adjustments to her glasses to ensure they fit her little face well. I can't say enough about their service. I'll be making this my go to and refer all of my friends and family. read more

Eleven Optical - One happy little girl, who was ecstatic to be able to read the street sighs from inside their store! - Eyewear & Opticians Near Me - Artesia, California

From the moment they picked up the phone for an appointment to me walking out with my new glasses, everything was so easy and simple with these guys. Customer service is great & they really care about their clients & their well-being. Did my eye exam here and the optometrist was very informative, clear, and kind. I came alone and I am a highly indecisive person. When it came down to "choosing the glasses" the guy in the front was super friendly and recommended me a pair and helped me decide which ones were the best. I highly appreciate you sir! It seriously made my day. I got my new glasses the same day too! Another plus: they all wear masks and disinfect the glasses to try on between clients. read more

Eleven Optical - Eyewear & Opticians Near Me - Artesia, California

This store has sooooo many options for glasses frames that are great for Asian faces. I came here with my husband after searching so many different glasses stores and we both found something that we liked here. The staff were all amazing and patient. They gave us so many options to try on and suggest different frames that suits our style. They even took the time to explain what type of lenses would be best for us (depending on prescription and budget). I also especially appreciate how they clean their glasses after every time someone tries it on. No more putting dirty fingerprint smudged frames on your face. I definitely recommend coming here. read more

Took my daughters prescription to Eleven Optical. They have tons of cute frames for kids! We were able to see all the options. Once my daughter chose her frames we waited for about 20 minutes and her glasses were ready! Shop is really nice and clean. I recommend! read more

Excellent customer service! It was my first time getting glasses, so I was a little overwhelmed, but the staff was very patient and helpful!! I definitely recommend this optical! 100%!! read more

OMG JASON IS AMAZING! On point customer satisfaction and professionalism! Jason greets his customers on a first name basis which to me is amazing because it builds a customer relationship. Jason and his staff helped me pick out the shape, color, size to fit my face and even helped me order the frame when the one I wanted was sold out. I immediately went to my eye doctor for a new prescription so I can get new glasses from Jason the next day. Two weeks later I had to go back to the eye doctor a second time to lower my prescription and Jason changed my lens with no problems with no extra charge and got it done in one day! Amazing! 100% satisfied with the customer service, with the new glasses and the store itself is very unique and stylish. Can't find the styles at Kaiser or Walmart! I recommend to friends and family! Must drop by to just check it out! read more

Eleven Optical - New glasses! Super cute! - Eyewear & Opticians Near Me - Artesia, California

This was my first visit here for a routine eye exam. I had broken my glasses a couple days ago and it's been over a year since my last eye exam cuz of the pandemilovato, so I figured why not? I had spent half a day calling different optometry places and this place by far, had the cheapest price for a glasses eye exam at just $45. The staff here are very friendly and they have a can-do attitude. The girl who greeted me at the entrance handed me a clipboard and told me to fill out whatever I could fill out. Once I was finished, she started doing the preliminary tests with me: the one where that machine shoots air out into your eyes and the other is a machine that shows you one image and switches between blurry and clear. Afterwards, I had the pleasure of meeting Dr. Sue in a dimly lit room that had the phoroptor in it. Honestly felt like I've known him for a decade already because he's very personable and sarcastic but in a good way lol. It might have taken others aback but not me since I'm a pretty talkative person. He even poked fun at the fact that I use Target brand eye drops and recommended that I use a better brand. We lost of track of time gabbing and getting to know each other but the rest of the eye exam went smoothly with the phoroptor. Dr. Sue wrote down my new prescription, I paid the $45 at the front, and was on my way. They have a pretty good selection of fashionable frames for both eyeglasses and sunglasses but unfortunately they are way out of my budget. I believe the starting price for a pair of glasses were $160 and oof that's hefty if you're me and you don't have vision insurance. But that's okay because Eye Buy Direct has my back there! Overall, a very pleasant experience and I will definitely be recommending this place for anyone who lives around the area :) read more

Last week I called in to order a pair of frames with lenses Eleven had in stock. Being in the Bay Area, I had the glasses mailed to me. The ordering process was effortless. The glasses got to me before the estimated time of arrival. Jason and his team were extremely helpful and service was great. I highly recommend Eleven for all your optical needs. I will be ordering from you guys again... Thanks Jason and team! read more

This team has been so incredibly helpful in getting me great quality sunglasses. They've been incredibly patient with me troubleshooting some issues I had with my prescription, offering to replace the lenses for free, and fixing a wrong prescription from another clinic. The quality of the glasses are phenomenal, the selection is huge and the styles are very trendy and modern. The prices are high but the quality and service makes it worth it. read more

I'm extremely pleased and happy with my entire experience at Eleven Optical. Everything from the beginning to the end was seamless and not only am I going to commit to this eye doctor going forward, I'm going to recommend them to everyone I know! If you're looking for new glasses or contacts, or if you just need a routine eye checkup, do yourself a favor and look no further because YOU'VE FOUND YOUR PLACE! I was initially referred to Eleven through a friend who had gone in for a checkup because her eyes felt strained, but she didn't end up getting glasses because the eye doctor here, Dr. Frank Sue, told her his honest opinion and gave her the option of getting low strength glasses or not getting glasses at all. That told me from the beginning that this practice was honest and not just trying to sell glasses to someone who doesn't necessarily need them. My friend's eyes were nearly perfect but she wanted to get them checked since she works in an office where she spends hours on the computer. She decided not to get them but she was still very happy with her experience here, which is why I knew that I could trust them from the beginning. Jason, the manager and owner, was extremely helpful from the initial phone call. Unfortunately, Eleven Optical was not an in-network practice with my vision insurance that I have through my employer, but fortunately, Jason assured me that they'd take care of me and give me discounts and great pricing on the exams, frames, and lenses. My insurance had a few allowances for out-of-network practices and Jason promised me that they'd do their best so that I could keep my out of pocket expenses to the least amount possible. He spent about 15 minutes on the phone explaining their process and answering all the questions I had. I scheduled my appointment for the following week, but Jason encouraged me to visit their store before my appointment so that I could even see if there were frames that I liked so they could keep them on hold for me until my eye exam. I thought this was a great idea because picking out new frames can take forever for an indecisive person like me, so I paid a visit to the store beforehand to try on all different kinds of frames and take pictures so that I could contemplate and be happy with my final decision. Jason gave me a lot of recommendations for the styles I was looking for. William also gave his input on which glasses he thought fit me well. I was mainly looking for glasses with nose pads that would fit my Korean face and not slip down my nose, and they had plenty of glasses that felt secure and stuck to my face, unlike the European glasses that I was used to. I even wandered into the sunglasses section and Jason told me that if I was interested in prescription sunglasses, they'd give me a great deal if I purchased regular frames. In the 20+ years (yes I wore glasses as a kid lol) that I've been wearing glasses, I've never even considered prescription sunglasses because I always thought they'd be way too expensive. I was sold when Jason told me how affordable a pair of sunglasses would be. I picked out several different frames and put them on hold. I couldn't wait to return to see the eye doctor for the exam so I could get my new glasses. On my actual appointment day, I had my eye exam with Dr. Frank Sue and he did multiple tests to determine my eyesight. He was patient when I couldn't decide which lens option was more clear, and he also was thorough in explaining his evaluation. I was glad to hear that my eyesight had not changed very much and my lens power was going to be the same. I made my final decision on my frames and sunglasses. Because my vision is fairly terrible (lol), making my lenses was going to take a day, which is so much better than having to wait two weeks like most places that send frames to a lab. Eleven Optical makes all of their lenses on-site and this was something that was unheard of for me. Can you ask for any more?!?! I picked up my glasses and sunglasses the following day and I'm thrilled. They've been secure on my face and I don't need to push my glasses up every minute of my day anymore. If you can't tell, I am extremely pleased with my visit here and I wish I could give them 10 stars. Thank you so much to everyone at Eleven Optical, especially Jason, for making me a very happy camper!!! You guys are the best! read more

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This place is fantastic. Both me and my mom came in and found new glasses. My mom had such an easy experience and had her glasses ready in a day. They were very accommodating and patient with us and waited for us to get a new prescription after trying out one prescription and it not being right. They helped us get our prescriptions right by using trial frames. When my mom brought in the new prescription from our optician they replaced the lenses they just put in free of charge. My glasses on the other hand took a while because in another visit to the store I brought in my own frame and wanted to just get lenses put into them. I got a solid quote and was happy but then I brought my new prescription and they were honest with me and said the oversized frames I brought wouldn't be ideal for prism prescriptions as it wouldn't cover the thickness of the lenses. Yay for honesty and truly caring about the customer. I had no idea about prism but they took the time to explain and educate me which was such an outstanding example of customer service. They then helped me in another visit to find frames that would best cover the thickness. My glasses still took only a week which is a speedy turnaround as compared to other places. Prism makes your lenses super thick but the fact that they were able to help me find a frame that would cover most of the thickness, offer 1.76 hi index lenses for a good price, and make my lenses as thin as possible is amazing and I am so appreciative. Although I had to visit the store multiple times the customer service was amazing each time and the patience shown was impressive. Thank you again Eleven Optical. read more

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Even though it's away from my area but this recommended shop now becomes my favorite shop for sun glasses and glasses need. Jason is a cool guy helping me to pick out the right frame. I love the recommendation. Unbelievable speed for eye exam and delivery of my 8.5 prescription is only 1 day! read more

Eleven Optical - Eyewear & Opticians Near Me - Artesia, California

First off - Jason, William and the rest of the staff at Eleven Optical are some of the best in the business!! They are a huge part of the reason that I am a repeat customer and it is why I send a lot of people (friends/coworkers/and pretty much anyone who compliments my glasses) over to their store! They do a wonderful job of making you feel very comfortable as you browse through HUNDREDS of frame options, ranging from simple and straightforward styles to super hip and chic selections. They give honest feedback and you will never feel pressured to have to buy anything at that very moment. And when you do finally decide on a pair, your glasses will be ready within 20 minutes or so (assuming your Rx isn't a special order/not available) Anyway, I can go on and on about how cool this place is....but you know what, JUST HEAD DOWN HERE AND CHECK THEM OUT!! you won't regret it read more

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I love this place. Really personable staff including the optometrist Dr. Sue. Getting my glasses was super easy and fast. I love how you can get your glasses the same day (in most cases) instead of waiting two weeks to get them like my previous eye doctor location in Chino Hills. The staff helped me pick out my frame too, I think I was shown like 10+ different frames for the style I liked so it was hard to choose from cause they were all so good! They don't upsell you or anything - every option is laid out plain and simple. Making this place my primary optometry location for sure! Thank you guys! read more

Love eleven optical!! I've been coming here for the past about 5 years and everytime it's been amazing service! They are super attentive and make sure you get the best care and usage of things like eye insurance! Will be coming here as long as I am in OC! :) read more

I usually get everything from my optometrist's office, but I wanted to explore my options more this year in terms of pricing and styles. On entrance, I was immediately greeted and offered assistance. I had a vague idea of what I wanted and Brian was awesome with helping me find the perfect pair. I ended up purchasing a pair that day AND ordering contacts later, which overall was significantly cheaper than at my optometrist office (even with my insurance ;_;). I later ended up realizing I'd gotten the wrong prescription for my contacts from my optometrist, and Jason was absolutely amazing with helping me sort things out. Despite a delay on contacts out of Eleven Optical's control, Jason was super communicative and did his best. I had such a fantastic experience with the staff at Eleven Optical, and I will definitely be coming back! read more

Amazing amazing amazing!! I haven't worn glasses in around 7~10 years, and have been wearing contacts daily so I didnt know what to expect when I came here. The optometrist, Dr. Frank Sue was incredibly nice and friendly. Jason was easy to contact especially through Yelp, and there was another gentleman I never got the name of but I think his name was Kevin? Kevin was so patient and helped me pick frames based on what I liked. I took quite a while in the store with my sister because we both needed exams, new glasses, and new contacts, and we never felt rushed. They have honest pricing and do not push you to try to buy something more expensive which is hard to find, especially in these times. The store was pretty poppin the whole time I was there, and I can see why my friends were raving about Eleven. If you're hesitant, give them a try, they don't pressure you and you can really just visit with a peace of mind :) P.S. they have a LOT of stylish frames if you're looking for something up to date or trendy. I paid less for my astigmatism contacts + eye exam than I did at Costco and Walmart read more

I love the team at Eleven Optical and felt compelled to give an updated review! The customer service remains exceptional. Even with the chaos of covid they continue to go the extra mile to make sure you leave satisfied. It's a huge reason why I keep coming back! I've been referring my friends here and even took my mom recently! She gave them a lot of high praise which is really hard to receive from an old korean mom haha. The prices are affordable (I believe $45 for an eye exam), they've got a variety of frames in both styles & prices, and they are quick to get your order done (same day!) I would definitely recommend you giving them a shot! read more

Came here for the first time based on the positive reviews and Jason and his team did not disappoint! Casey and Jason was very attentive and explained everything in detail. Dr. Sue was also great and personable. Eleven will now be my go to for all my vision needs. Thank you the great customer service! read more

Once again, Jason and the team at eleven knock it out of the park. Supreme customer service, helpfulness, character, knowledge, as well as, of course a beautiful high fashion selection of glasses and sunglasses. I just got prescription sunglasses and they are beautiful. It was really hard for me to decide actually. I had 6 I had to choose from, but I only needed one! Also, It only takes a day for them to be made, so I'll come back tomorrow and pic them up! Thanks Jason! read more

Eleven Optical - The glasses side - Eyewear & Opticians Near Me - Artesia, California

I called to schedule my appointment for the eye exam. The owner of the store, Jason, was super friendly and helpful. I highly recommend giving this place a shot if you are looking for reasonably priced eyewear that also look trendy and hip. read more

I walked in here on a whim because the decor was so nice and shopping for glasses is always fun. I wasn't looking to get new glasses, but after talking to Brian and learning about the process I started looking more intently... I found a pair I liked but didn't have time to do the whole purchase, and just went back home to San Diego regrettably. I send them an email asking if I could still purchase them and get them shipped to my home in SD. Jason (store owner, I believe) responded quickly and gave me all the options I needed to move forward with my purchase. Both Jason and Brian were a great resource for shopping here and made buying glasses just as easy as buying online. I was able to pay over the phone and get the glasses shipped to me within the week! Very satisfied with the customer service and product. If you're looking for photochromatic lenses, do yourself a favor and spend a bit extra for the Transitions brand lenses. I was told by both Jason and Brian that it was the better option and I didn't listen... My glasses are great regardless, very lightweight and they tint as needed. However, they definitely take awhile to turn back to clear and now have a slight tint even when clear. read more

*This review is based solely on their customer service. I called today before noon and had the please of speaking to Brian. I told him that my glasses were barely holding on after my dog got ahold of them and asked him if there was any availability for an eye exam today since my prescription expired in February. They were fully booked today and soonest available appointment was on Saturday, but I told him that I couldn't make it since I was going to be out of town for the weekend. He advised me to come in so he could take a look at my glasses to see if he could help them hang on until I get back from my trip. I came in and told Brian that I had just visited Costco yesterday asking if they'd be able to fix it and the Costco optical employee said that if they tried, it would just snap in half. Brian took my glasses to the back and guess what... He fixed them. I was so stoked when he came out and had me try them on because I really loved my frames. The Costco employee's work ethic is nothing compared to Brian's. Brian went above and beyond (in my opinion) and basically saved my life. I'm so grateful! read more

First of all, I opened a Yelp account specifically so that I could write this review. The doctors are extremely professional and helpful in every way, from the minute you step into their store until you leave. I have never seen such a large and varied choice of eyewear! When you think you've seen it all, they open one of the many drawers and show you more selections. Amazing! Needless to say, I'll be coming here from now on! read more

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Amazing! I have been procrastinating getting my glasses for so long as for me it's always been a long process! Finding the right frames!! Waiting for them to send them out and get the lenses put in! Ugh! Hassle! I can definitely say this was the most painless experience I've ever had! I walked in to Eleven optical after Googling same day prescription glasses in the area and I was pleasantly surprised at how cute the space was.. I took around 5 mins to walk around and check out the frames. I Literally Picked a frame, gave him my prescription, and 20 mins later I had glasses!! Sooo happy with my purchase! Will be going back to get back ups. read more

Called for an eye exam and they were able to see me the same day for glasses and contact exam. I don't have insurance and they were VERY affordable considering all the other places I had called. Went in and the customer service was great. The optometrist was very helpful and kind. Was able to get my new prescription in my current glasses in about 30 minutes! Pretty nice. Also left my old pair of glasses and they were able to turn them into sunglasses with my new prescription! Highly recommend read more

Dr. Sue wrote me a prescription for glasses and contacts and was very patient and lovely! The services here are sooo reasonably priced, almost half of what other places are charging. Everyone was very nice and I had a wonderful time! Also they have a great glasses selection. read more

There is absolutely nothing bad to say about this place. Super easy to schedule an appointment for an eye exam, depending on your prescription.. you can get your glasses done same day. My eyes are fairly bad and still got them done within one business day. My wife and mom got they're exams and glasses done here as well. They offer trendy styles, all very lightweight, at affordable prices. Would recommend to anyone in the area! read more

The store front, WOW! They have such a huge variety of glasses it's almost overwhelming to try them all on. They have different glasses for a variety of different head shapes, and I was glad that I was able to get an examination and glasses the same day. I'm a long time customer of Costco's (my all time favorite store) Optical department. I normally get my examination done there, and I normally get glasses there. However, Costco doesn't accept my insurance when it comes to examinations, so that's out of the pocket money. I have an insurance that covers non-network and I was a little bummed that Costco doesn't cover that. So naturally I was on the market for a new glasses when I met up with a friend (after I haven't seen him for months) with a spanking new glasses. If I had to describe his glasses in one word it would be: Swag. Not that "I look like a jerk/douche" type swag, but a more sophisticated elegance that those glasses brings out naturally in him. So I inquired about where he got his glasses, and a few weeks later I called in to book an appointment for 3 days later. The guy who answered my phone was name William, and he helped me set up an appointment for a Saturday. It was perfect. I was going to meet up with my friend around the area anyways, so I made the long trek to Artesia. I got there, they were ready for me. Paperwork in hand, information filled out, I quickly browsed the store in a quest to find the perfect pair of glasses that fit my head size (I have a fairly large/high- cheekbones and head). I was called to do the primarily test, where there's a barn in the middle and you're suppose to focus on the barn. Then I did that dreaded machine where it started to puff air into my eyes. Moments later I got called in to do the eye examination. The doctor was very nice, and an amusing guy. We small chatted, talked about where I went to college, talked about traveling, and all sorts of other conversation. You can tell he's a friendly person whose engaging yet reserved, so if you feel like you want to keep it strictly professional he seems like the person that would respect that. When I was done with my examination my friends (3 friends) who I came with ended up picking 2 glasses each for me to choose. They were having a competition of whether who could pick the best pair of glasses (that I would like). Not surprisingly my best friend from New York knew my ascetics and chose the two I liked the most. I ended up choosing that one, and as I was going to ask them about payment and my insurance, they told me I can get it done and leave with it by that night. Holy snaps! Normally for Costco (probably due to the volume) I have to wait at least a 7-10 days. Which is kind of annoying especially since the last time I got glasses-I broke my old pair and didn't have a spare. Long story short, they filled out my reimbursement insurance for me, William and Jason was great! I left with an amazing pair of glasses and I got compliments from all my coworkers today! Highly recommend y'all try this place out. Oh and did I mention, this place doesn't have none of that nonsense contributing to the glasses-monopoly business? read more

Eleven Optical - The glasses I got :D - Eyewear & Opticians Near Me - Artesia, California

Best glasses shopping experiences I've ever had. They've got a fantastic selection of frames, especially for an Asian face - I've never found so many frames that I liked! I'm a super slow shopper - I like to compare lots of options, and then I take forever to decide which one I want. I went in one Saturday, narrowed it down to three frames that I liked, and they were nice enough to put a hold on them for a week to give me time to decide. Went back a week later, and Rhea not only helped me decide, she went around the store picking out other frames for me to try on, like a personal fashion consultant. Turns out that she has a much better eye than I do - she brought me a bunch of frames that I liked even better than the ones I had put on hold. And then she was really patient while I went back and forth among the different choices, until I finally settled on one. Their prices are really good, too, and they include anti-scratch, anti-UV, anti-glare coating. And I think they can make most glasses either same day or next day. My lenses are ultra high index refraction, so they cost a little more and took an extra day, but the whole thing (frames and lenses) cost less than half what my optometrist would have charged me for the lenses alone. I'll definitely come back here the next time I want to get glasses - and maybe I'll check beforehand to see when Rhea is in to help me! read more

Jason. Nuff said. True Yelpers, you will love him. Great customer service Personable Keen on helping Walk you through step by step GREAT styles Great prices Clean store Same Day Service If you're reading this, why aren't you checking it out already? read more

THIS PLACE IS AWESOME!!! I have always had a lackluster expectation when it comes to optometrists. 32 years of prescriptions leaves you numb with the same ol same ol. I was referred by my friend- I was about to go to the big box optometrist, but she highly recommended I check them out. They quoted me a cheap price and I assumed that was a base. I went in not knowing if post lasik, I should go with contacts and or glasses. Dr Frank was like an old friend; funny and personable. He was honest and gave me the best advise- he isn't there for an upsell- I feel he is there to build a long lasting relationship through honesty and integrity. His team helped me choose my frames and consulted on the best recommendation for lenses- they too weren't there for the up sell either. In the end, I walked in while they were very busy- got my exam, chose a frame and walked out WITH NEW GLASSES...in ONE HOUR!!! Un FREAKIN heard of! I also paid 1/4 of what the big box places were quoting me and actually paid UNDER what they initially quoted me. Dr Frank, Jason, Brian, and the ladies have wowed me!!! Thank you for being so friendly and professional. I love these guys. I will come back as a life long customer and refer all my blind friend and family here. Come by- you'll be impressed! read more

Excellent customer service! I love how modern looking this place is and the variety of frames is extensive. I used to hate having to pick new glasses because the process was so lengthy and the frames were so outdated. Now I can't wait to get new frames. I'm coming here every time! Thank you so much! read more

The customer service from the two gentlemen in the storefront and Dr. Sue was amazing. My sister needed new glasses and I offered to buy her a pair for her birthday. She found this place through yelp and was impressed by the reviews. They were able to fit her in the day before because they book very quickly for appointments on the weekends. She told me the doctor was very funny and knowledgeable during the exam. As I was waiting in the lobby with my baby niece, the two guys in the front kept checking on us to see if we were okay and if we needed anything. The price for the eye exam was $45; frames that my sister selected was $220, and the lenses (usually free$) was $120. Because her prescription was high,the lenses would be super thick and to upgrade to thinner lenses it would cost extra. ( Which my sister did, because I was paying‍. Also, She doesn't have insurance)They also threw in a birthday discount and only charged me $305! They offer same day service, but because she upgraded the lenses, she would have to come back on Monday to pick it up. It's amazing how quickly they can get the product to their customer. I highly-highly recommend this place. They are super professional and affordable. read more