My wife went for extensions and Sydney was awesome. Highly…read morerecommend this establishment.

I went to get my hair dyed and cut. wanted blonde and she put bleach on my hair then put me in a…read moredryer (damaging my hair) comes out in silver chunks then rushes to get me done by barely cutting my hair and waxing my eyebrows with cold wax (stylist Kylie Folsom) NEVER go here or if you do do not let her touch your hair.

The nicest salon I have ever experienced. Donovan did an excellent job with my hair. Thanks again.read more

I had my hair colored here a few weeks ago, and while the salon itself was nice and the appointment…read morewas pleasant, I left extremely disappointed by the lack of transparency regarding pricing. The biggest issue was being charged $120 for toner, three separate toner charges at $40 each. At no point before or during my appointment was I told that three different toners would be used, that toner would be charged separately, or that an additional $120 would be added to my bill. What made the situation even more frustrating was that I didn't learn about the three different toner formulas being used until after the service was finished. When my stylist was discussing retail products and attempting to sell me additional items for home use, I declined. It was during that conversation, while preparing my receipt, that she informed me she had used three different toners to achieve the final result. The decision to use three different toner formulas was never discussed with me beforehand. My stylist may have felt they were necessary to achieve the desired color, but that was a creative choice made during the service. If those choices are going to increase the cost of an appointment by more than $100, clients should be informed before the products are applied--not after the service is complete and payment is due. I have medium-length, very fine hair and have had my hair professionally colored for years. I've never had a stylist add three separate toner charges without discussing them first. Whether one toner or three toners were actually used is less important than the fact that the charges were never disclosed. Based on the salon's advertised pricing, I expected my appointment to be under $200. Instead, my total came to around $300. Learning about an extra $120 charge only after declining additional retail products made the whole situation feel like a cash grab and left me feeling blindsided. Had the costs been explained upfront, I could have made an informed decision about how I wanted to proceed. The service itself was fine, the color for the most part, resembled the inspiration, but transparency matters. I don't mind paying for quality work, but I do expect to be told when a stylist's decisions will add significant charges to my bill. Unfortunately, the lack of communication overshadowed what could have been a pretty pleasant experience.

Wonderful! Best facial that I have ever had! Everything exceeded my expectations, including the…read morestaff. I definitely will be back!

I got a pedicure with French tip and they did a great job! The staff were so attentive and sweet!read more

Today was my first visit to Beyond the Mirror on Green River Road. Cheryl was my hair stylist. I…read morewent in with two images on my phone. She studied the images a few times before the first cut. I have to tell you, this woman knows how to cut hair. She paid attention to every detail and she did all of this 14 days out from having surgery (still in pain). Today I left her chair knowing that I was heard, that she cared to give me what I wanted and the cut is exactly what the image looked like. Therefore, I recommend her 100%.

Beyond the Mirror is exactly that - truly BEYOND. The salon is beautiful and has a super inclusive…read moreand inviting feel. My hair feels and looks the best it ever has and I thank the team there, beginning with Michelle - for this truly appreciated outcome. I love, love, love the new, fresh vibe and will be with BTM for a long time to come. Mahalo!

Everything was amazing and exactly what I needed. The vibe, massage, conversation, and music was…read moresuper relaxing. I will definitely be back!

The place is beautiful and smells amazing, but my pedicure was awful and my polish was clumpy and…read moredidn't set and peeled of that evening.

My husband made an appointment on Mother's Day for a manicure and pedicure. It went horribly! I did…read morenot want to use the broken and dirty foot tub. Instead of sitting me at a different foot tub. The tech wrapped my legs in towels that were so hot my legs hurt, I tried to communicate these things to the tech, but they acted as if they did not understand English. They quickly put nail polish on my toes and ask if I wanted a manicure! I am emphatically said no paid the bill and left.

Alicia is the best for my hands and Tony gives THE BEST pedicure! They have been taking care of me…read morefor about a year and a half and I am always pleased with their service. Tony takes his time and is detailed, which I prefer. Alicia knows my preference and how particular I am. I don't want anyone else and sometimes others try to take over when Tony isn't going as fast as they'd like, but I have to stop them so he can finish. I appreciate his attention and the end result is always worth it.