I have been going to Donna over a year now. I had tried two other places before going to her. I…read moredidn't tell her about my previous experiences until after my service was completed. Going to her was the biggest difference. The place is super clean and always in order. The easy online scheduling makes finding a time that works with my schedule convenient. I'm not a fan of having to play let's find a slot. Finding what works for me in a few minutes in perfect. As far as services goes. There is a night and day difference between her and other businesses in the tri state. I found that other places do not take the time to explain everything and give you extra useful information. Also, Donna strives for perfection not just the first time because you are a new client but EVERYTIME!! I have done waxing, facials, etc with her. Every service has always been nothing but perfect. She uses nothing the the best natural products and my skin is always bright and smooth. I would not go anywhere else, and if you want the best service around. This is your one stop place for beauty needs.

Donna is so passionate about what she does ! Whether it is facials, waxing or spray tanning, she…read moregives her best every time to everyone. Not many places are as consistent and thorough which I find to be so annoying. She uses products that are of good quality and has convenient online purchasing for them too ! She's an awesome wife and mom running her OWN business (support small business !) you won't be dissatisfied with her variety of services and treatments.

Well..... I was in desperate need of a somewhat last minute cut and color. Finding anyone…read moreavailable was difficult. Chloe over at Blue Duck was able to get me in. I didn't even know this place existed! But... here we go! Cute shop! Love the decor. Everyone was extremely friendly. Chloe is AMAZING!!!!! I literally gave her free reign over color and style and I LOVE LOVE LOVE it!!!! Color turned out the best I've had it in years and the cut was fantastic!! I am soooo pleases! I highly highly recommend Chloe to anyone looking!!! Thank you Blue Duck! Repeat Customer for sure!!!

My wife went for extensions and Sydney was awesome. Highly…read morerecommend this establishment.

Donovan cut my hair. I have never had so many compliments. Terrific salon, perfect experience…read more Thanks so much

I had my hair colored here a few weeks ago, and while the salon itself was nice and the appointment…read morewas pleasant, I left extremely disappointed by the lack of transparency regarding pricing. The biggest issue was being charged $120 for toner, three separate toner charges at $40 each. At no point before or during my appointment was I told that three different toners would be used, that toner would be charged separately, or that an additional $120 would be added to my bill. What made the situation even more frustrating was that I didn't learn about the three different toner formulas being used until after the service was finished. When my stylist was discussing retail products and attempting to sell me additional items for home use, I declined. It was during that conversation, while preparing my receipt, that she informed me she had used three different toners to achieve the final result. The decision to use three different toner formulas was never discussed with me beforehand. My stylist may have felt they were necessary to achieve the desired color, but that was a creative choice made during the service. If those choices are going to increase the cost of an appointment by more than $100, clients should be informed before the products are applied--not after the service is complete and payment is due. I have medium-length, very fine hair and have had my hair professionally colored for years. I've never had a stylist add three separate toner charges without discussing them first. Whether one toner or three toners were actually used is less important than the fact that the charges were never disclosed. Based on the salon's advertised pricing, I expected my appointment to be under $200. Instead, my total came to around $300. Learning about an extra $120 charge only after declining additional retail products made the whole situation feel like a cash grab and left me feeling blindsided. Had the costs been explained upfront, I could have made an informed decision about how I wanted to proceed. The service itself was fine, the color for the most part, resembled the inspiration, but transparency matters. I don't mind paying for quality work, but I do expect to be told when a stylist's decisions will add significant charges to my bill. Unfortunately, the lack of communication overshadowed what could have been a pretty pleasant experience.

Wonderful! Best facial that I have ever had! Everything exceeded my expectations, including the…read morestaff. I definitely will be back!

I got a pedicure with French tip and they did a great job! The staff were so attentive and sweet!read more

Today was my first visit to Beyond the Mirror on Green River Road. Cheryl was my hair stylist. I…read morewent in with two images on my phone. She studied the images a few times before the first cut. I have to tell you, this woman knows how to cut hair. She paid attention to every detail and she did all of this 14 days out from having surgery (still in pain). Today I left her chair knowing that I was heard, that she cared to give me what I wanted and the cut is exactly what the image looked like. Therefore, I recommend her 100%.

Beyond the Mirror is exactly that - truly BEYOND. The salon is beautiful and has a super inclusive…read moreand inviting feel. My hair feels and looks the best it ever has and I thank the team there, beginning with Michelle - for this truly appreciated outcome. I love, love, love the new, fresh vibe and will be with BTM for a long time to come. Mahalo!

Everything was amazing and exactly what I needed. The vibe, massage, conversation, and music was…read moresuper relaxing. I will definitely be back!

The place is beautiful and smells amazing, but my pedicure was awful and my polish was clumpy and…read moredidn't set and peeled of that evening.

Alicia is the best for my hands and Tony gives THE BEST pedicure! They have been taking care of me…read morefor about a year and a half and I am always pleased with their service. Tony takes his time and is detailed, which I prefer. Alicia knows my preference and how particular I am. I don't want anyone else and sometimes others try to take over when Tony isn't going as fast as they'd like, but I have to stop them so he can finish. I appreciate his attention and the end result is always worth it.

My husband made an appointment on Mother's Day for a manicure and pedicure. It went horribly! I did…read morenot want to use the broken and dirty foot tub. Instead of sitting me at a different foot tub. The tech wrapped my legs in towels that were so hot my legs hurt, I tried to communicate these things to the tech, but they acted as if they did not understand English. They quickly put nail polish on my toes and ask if I wanted a manicure! I am emphatically said no paid the bill and left.

Giving Cyndi 5 stars, giving the establishment 0 stars. I went back and forth about writing this…read morebut if no one's ever says anything how do they know what to fix right? Ok so booked my appointment, called and tried to get Cyndi because I'm always with her, love her. Couldn't get her which I understood so I kept my booked appointment. Showed pics of what I wanted. She began cutting away. At one point she asked for help and I am grateful for that. She said she had never done a pixie before. Sweetest girl ever so I don't want to bag on her, but if she had never done a pixie they should have put me with another stylist as they knew I wanted a pixie. Cyndi gave her some pointers but she was with another client at this time. Cyndi came back a little later on and I think realized how worried I was so she immediately took me to her chair. She had a client waiting but finished my hair out of the kindness of her heart. I could never do hair, which is why I go get it done, so that's why I don't want to be rough with my words but if Cyndi hadn't of stepped in I was on the verge of a panic attack. Every. Single. Time. I am there the manager is rushing Cyndi. She came by and was reminding Cyndi of the time and her next client, instead of thanking Cyndi for finishing my hair. I pay a lot for those services when I go and I don't expect someone to be rushing my service every time. I got to the register and was asked how everything went. I stated not good. The girl at the counter walked away and came back explaining she could take 15% off my service. I said I don't think I should be paying for the service but that I would gladly tip Cyndi for fixing my hair. She said she would talk with her manager and give me a call. Needless to say I did not have to pay for the service but I think we can all agree that should have been a given. Get rid of your manager and give Cyndi and award and a raise and make sure you are aware of what your clients needs are and that whomever they have been assigned to can provide that service adequately. Or change your prices to match.

I've been in there many times I've already found them to go out of their way to be helpful.read more