This place specialises in appliance repair and service. We had to get our sewing machine serviced…read moreand they are quite helpful and can explain most things in English if necessary. If you speak German it would be better but it is not a prerequisite. They explain everything and also let you know what the costs are likely to be upfront. It takes about a week to two weeks to get your appliance serviced so be prepared to wait for a few days. They can do some things straightaway but service is something that takes time.