For those small businesses who have shopped around for web developers, you'd know what I mean when I say this industry is like the wild, wild west... where many are calling themselves developers who don't know a thing about coding or process. I have worked with several web developers and designers over the last 15 years. One was a huge USA company who dropped the ball on a 3-week project. This was followed by outsourcing via Elance to a company out of India. That same 3-week project took 6 months! So this time around, when I had to upgrade my site, I was very careful to interview the right person, hoping for someone on this continent. Edda was very professional in her communication. She quickly got a sense of what I needed. She was honest to inform me of areas she thought she could not deliver. After more email discussions, we were able to come up with a solution that included an outsourced developer who would help make things happen. My e-commerce site required some customization - she recommended a hosted site and personally made coding customizations to meet my needs. She helped find apps that would help my site run smoother and better. When the outsourced developer dropped the ball, Edda kicked in and worked on my site until the promised outcome was achieved. She's more brilliant than she realized!!! While frustration is a normal part of development process, Edda stuck with it, expended many extra hours and committed to the task until full satisfaction at completion. If you're looking for someone who is patient, will listen to your needs, and has the expertise and integrity to make it happen - Edda of Elan MultiMedia would be it. read more