Buyer beware- do not purchase from them online. See Trip Advisor for more horrible tales but here is mine:
I'm not exaggerating when I say this is the worst customer service I've ever received. Beyond the initial problem- I was shipped something that I did not order and was refused a full refund- the way Ekseption has handled the situation has been particularly jarring. Their customer service team has sent me angry emails in caps and boldface type. They even threatened to involve their legal department if I write a bad review. Unbelievably unprofessional and all to avoid paying for return shipping...eek read more