I legally started a small business and was clueless about accounting or taxes. I had a rather…read moredetailed expense and income spreadsheet, but that was all. I contacted Shockley in April 2022 to do my taxes. I admit that I was sweating it. Wil Sutherland at Shockley Bookkeeping and Tax Services did the best job for me! I have been telling all my friends about him. He put me at ease, perused my documentation, and then handled my taxes like a professional. He even found a refund for me! Yea! In comparison to others, Shockley was the best for the money. The respect shown to me and peace of mind in having my taxes done correctly is priceless. Thank you, Wil! Debbie Hampton

In my opinion this is a very bad place to do business. I also feel that they are not very…read moreknowledgeable and don't have the customer's best interest in mind. In 2022 I had one of their Sr tax consultants help me with a non standard w2/tax issue. Their consultant was helpful and provided a written letter to do document the situation and provide to my employer. He also said that in 2023 we would have to correct the issue. Fast forward to 2023 I tried for 2 week to get ahold of the tax consultant to complete this issue. He never returned my calls. I even tried to talk to a receptionist and she could not get ahold of him. She advised that I come in to see one of the Sr tax consultants. I went to the appointment and explained what happened and the situation. He repeatedly said that there was nothing he could do, even after I provided a copy of the letter from 2022. After about 10 min of this and explaining the situation multiple time the Shockley staff keep saying not to blame him or get mad at time. At this point the rude behavior was more than I was willing to take, so I got up and left. At this point he used profanity and followed me to the door of the business verbally badgering me. He continued to badger me even as i was getting in my car. By advising me on a course of action and then the next not help does not leave me feeling that they are capable or knowledgeable about their services. The using profanity and badgering me as i left the business makes me feel like they do not have the customer's interest in mind.